HT201250 My time machine keeps failing to backup due to space not available.

I have a 500 gb external that I use for backups, but for some reason there is only 208gb available for backup. When I open up my time machine, I have deleted all  of my old backups. For some reason, I can not get at the other available space. Everytime I open up time machine, there is nothing there now. I don't know how to access the other space. Where did the other space go & how do I get it back?
I did recently take this machine in to have a new hard drive installed & they used the time machine to back up all of my files. Now I don't know how to access that other space. Any thoughts?

I'm not certain that I fully understand you situation.
I surmise that you have deleted all of the files from the external HDD that you use for Time Machine.  If that is the case, I would I would erase and reformat the Time Machine Disk in Disk Utility and reinstall it as your Time Machine disk.
Ciao.

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    pope123 wrote:
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  • Time machine keeps trying to backup

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    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
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    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left.
    Enter the word "Starting" (without the quotes) in the String Matching text field. You should now see log messages with the words "Starting * backup," where * represents any of the words "automatic," "manual," or "standard." Note the timestamp of the last such message. Clear the text field and scroll back in the log to that time. Post the messages timestamped from then until the end of the backup, or the end of the log if that's not clear.
    Post the log text, please, not a screenshot. If there are runs of repeated messages, post only one example of each. Don't post many repetitions of the same message.
    When posting a log extract, be selective. Don't post more than is requested.
    Please do not indiscriminately dump thousands of lines from the log into a message.
    Some personal information, such as the names of your files, may be included — edit that out, too, but don’t remove the context.

  • TIme Machine keeps saying "The backup disk image "/Volumes/Phillip Haines's Time Capsu/Phillip Haines iMac.sparsebundle" is already in use."

    How do I get the time machine to work again.  It's been dong this for 3 days, over and over again.

    This is stock standard issue.. report 5-10 times a day here.
    Solution is good old.. "Did you turn it off and on again??"
    Unplug the TC.. count to 10.. plug the TC power back in again.
    This fixes 98% of problems.. and shows the advancement in Mac OS and Apple firmware.. to be just like that other OS we love to hate.
    If you cannot get satisfaction.. reboot the whole network.. never a bad idea.. Everything off and start in correct order. Modem.. wait 2min.. TC.. wait 2min.. Clients.
    Tell us if you still have issues or read the master wizard of all things TM/TC
    http://pondini.org/TM/Troubleshooting.html
    C12

  • I'm having trouble backing up my second macbook to a new time capsule.   continue to get an error message -- "Time  Machine Error.  The backup disk image could not be created."   Is there something I need to change in my time capsule or time machine?

    I just set up a new time capsule.  it worked fine on my first macbook.  But now I cannot backup my second macbook.   Getting "Time Machine Error"  "The backup disk image could not be created."  Do I need to change settings on my time capsule to allow the second computer, or do I need to change something on the computer to allow time machine to work right?

    Try #C9 in Pondini's Time Machine Troublshooting
    http://pondini.org/TM/Troubleshooting.html

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