HT201250 Time Machine Solution to Microsoft Word Problem

Can Time Machine be used to remedy a problem with Microsoft word for MAC? Suddenly, any new or revised document in "Word" cannot be saved. Word freezes when I'm trying to save a document. I went into Time Machine and clicked on word to resolve the problem, but it just duplicated what I already saved. Is there any way to get back to where the Microsoft Word Program was using Time Machine? Please help. Another question: If I uninstall and reinstall "word", can I use the same product ID to reinstall the program?

OK - this is solved.
I followed the instructions from the right hand column under "Re: I cannot enter time machine when I press the icon to enter time machine".
Basically it was some sort of disply glitch. Unplugging the Cinema Display and restarting the computer allowed the system to enter the "outer space" view again.
Plugging in the Cinema Display again hasn't recreated the problem.
Thanks for helping out.

Similar Messages

56 day Time Machine backups. and 27" iMac problems.

56 day Time Machine backups. and 27” iMac problems.
I have a problem and its driving me to mad. I wish to backup my iMac to a separate hard drive, When I start TimeMachine backup there is a window that appears ,I switch on Time Machine , select my Verbatim separate hard drive which I have partitioned into three section , one called time machine backups, and click ‘backup now’ the process starts by stating ‘436GB of 500GB available’, Preparing Backup’ and this stays there for ages and then when it does start to backup states backing up 234 byts of 28.3 GB . I left my IMac on for fifteen hours and it still read the same , 234 byts of 28.3 GB also at one time showed ‘time remaining’ as 56 Days. It will not allow me to reformat the Verbatim and will not allow me to eject the backup hard drive. On disc repair it says things are OK, disk partitions are OK. Could I have damaged the Verbatim Hard drive when I previously forced a shut down as it was taking so long and would not eject theVerbatim hard drive. Also Just recently it has been impossible to shut down the iMac as ‘Messages’ is working and won't even force quit. I switch of at the mains. Please help.
Equipment.
iMac 27” 3.2 GHz intel core i5 [four months old]
Running OS X Yosemite
Verbatim [SamsungHD] [three years old]
Partitioned in Three , Formatted as Mac OS Extended [Journaled]
connected by USB 2 Cable
Thanks.

First you should NEVER EVER partition a Time Machine or any other backup drive for anythings else but backup. This is likely why you are having issues, buy yourself a high quality EHD such as an OWC (www.macsales.com) Mercury Elite Pro, format it correctly and make that your Time Machine backup HD.

Does a Time Machine backup capture unsaved Word Documents? I am looking for a Word Document that I am guessing I deleted though I think it was open when I was doing a backup.

Does a Time Machine backup capture unsaved Word Documents?
I am looking for a Word Document that I am guessing I deleted though I think it was open when I was doing a backup.

If you didn't save the document it would not be on your hard drive and therefore not copied via Time Machine.

If i do a backup on 10.5.8 on time machine will there be any problems if I have to restore from an older OS?

Running 10.5.8 on my iMac - aiming to upgrade first to 10.6.3 and then to Lion. if i do a backup on 10.5.8 on time machine will there be any problems if I have to restore once I get to Lion?

I think a bootable clone is a far better/safer way to go.
Get carbon copy cloner to make an exact copy of your old HD to the New one...
http://www.bombich.com/software/ccc.html
Or SuperDuper...
http://www.shirt-pocket.com/SuperDuper/

Time Machine in OS10.6.8 Problem

I'm on a late 2007 (2,1) Mac Pro. Running OS10.6.8
I was using Time Machine quite successfully with no problems until fairly recently when my TM Hard drive got full. I decided to change the TM HDD to a bigger one (both are external FW800). The drive WAS at the end of a 3 FW daisy chain. Since then I've tried moving it to the front FW800 port. But I'm still having the same problem:
When I run TM I very soon get the following message and TM stops:
"TM could not complete the backup. Unable to complet backup. An error occurred while creating the backup folder."
I'm tried trashing my TM preferences (In Mac HD/Library/Pref). Same issue.
I've also run Disk warrior on my prgram drive and fixed permissions issues. On running Disk Warrior "File check" there are issues that WILL NOT repair: 2 weird looking plists (from Malware maybe?) for which it says "Detected that the Property List data is damaged and cannot be repaired." I cannot delete these since it's in a root folder which I don't have permission to access for some reason....
Can anybody tell me:
1. Why time Machine is not working?
2. Are these 2 weird Plists something to do with it, and regardless, are they bad?...
Thanks!

Yes. Drive is formatted to Mac OS Extended Journaled.
Plist errors attached.

HT201250 Time Machine Problem - Unable to "Enter" Time Machine

I can see the back ups occuring as usual, but when I go to "Enter Time Machine" absolutely nothing happens.
I can see the back up drive mounted on my desktop. I can double click, look inside and see the backups in a File Menu Structure. I doubt I can restore from them though.
Any help very much appreciated?

OK - this is solved.
I followed the instructions from the right hand column under "Re: I cannot enter time machine when I press the icon to enter time machine".
Basically it was some sort of disply glitch. Unplugging the Cinema Display and restarting the computer allowed the system to enter the "outer space" view again.
Plugging in the Cinema Display again hasn't recreated the problem.
Thanks for helping out.

Time machine osx 10.6.8 problem slow backupd CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary. mdworker32 kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.

Hello Guys I have a problem that I can not get to the bottom.
Time Machine has suddenly stopped working it really slow to make up. Copy a few kb at a time and long hours it takes to close the back. (up to a few tens of megs, 10, 20 Mb).
I made the following list of tests that will follow along with the log file.
First of all I made a copy as root with Carbon Copy Cloner disk of the iMac. (So that they can go back in case of disaster)
Following the guides Pondini (pondini.org) I did the following steps:
1) Changed the internfaccia FW800 to USB hard drive (does not change anything, still slow)
2) Changed to another external HD for time machine with FW800 and USB (nothing changes still slow)
3) Recreated the full backup with Time Machine on either drive (still slow)
4) Reinstalled the 10.6.8 Combo Pack (still slow)
5) Re spootlight indexed with the disk (still slow)
6) At this point, in desperation I reinstalled on the internal drive of my iMac 10.6.8 creating a new user, User Migration Assistant from my hd clone with Carbon Copy Cloner. Recreated the full backup with Time Machine.
The first full backup is fast, but slow incremental backups are back (as to 'start a few kb at a time).
I compared the log files with those of my other machine with same configuration and I found these errors:
backupdir [19376]: CFPropertyListCreateFromXMLData (): Old-style plist parser: missing semicolon in dictionary.
mdworker32 [20950]: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint () to catch errors logged as They Are.
You know help me? I saw that this error is from 10.5 to 10.7, but no one has found a real solution to the issue.
I never installed antivirus software and tried with different external drives COPN capacity equal to or greater than the external drive. Only at the end I tried to divide the external drive to back up into two parts by a 1.5 TB and 500 GB but with the same mistakes that I have described.
thanks
Stefano
Ciao Ragazzi ho un problema a cui non riesco a venire a capo.
improvvisamente time machine ha smesso di funzionare va veramente lento a fare backup. Copia pochi kb alla volta e impiega tanto tempo ore per chiudere il backup. (backup di poche decine di mega, 10, 20 Mb).
Ho effettuato le seguenti prove che vi elenco di seguito insieme al file log.
Prima di tutto ho fatto una copia come utente root con Carbon Copy cloner del disco del imac.(in maniera tale di poter tornare indietro in caso di disastro)
Seguendo le guide di Pondini (pondini.org) ho effettuato i seguenti passaggi:
1) Cambiato internfaccia del disco rigido da FW800 a USB (non cambia nulla, sempre lento)
2) Cambiato hd esterno con un altro per time machine con FW800 e USB (non cambia nulla sempre lento)
3) Ricreato il full Backup con time machine su entrambe i dischi (sempre lento)
4) Reinstallato il Combo pack 10.6.8 (sempre lento)
5) Re indicizzato con spootlight il disco (sempre lento)
6) A questo punto preso dalla disperazione ho reinstallato sul disco interno del mio imac il 10.6.8 creando un nuovo utente, Assistente migrazione utente dal mio hd clonato con Carbon copy cloner. Ricreato il backup completo con time machine.
Il primo full backup è veloce, ma i backup incrementali sono tornati lentissimi (come all' inizio pochi kb alla volta).
Ho confrontato il file log con quelli di un mio altro mac con la stessa configurazione ed ho trovato questi errori:
backupd[19376]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary.
mdworker32[20950]: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
Sapete darmi aiuto? Ho visto che questo errore è presente dal 10.5 al 10.7 ma nessuno ha trovato una vera soluzione alla questione.
Non ho mai installato software antivirus ed ho provato con diversi dischi esterni copn capacità uguale o superiore al disco esterno. Solo alla fine ho provato a dividere il disco esterno del backup in due parti una da 1,5TB e una da 500 Gb ma con i medesimi errori che vi ho descritto.
grazie
Stefano
File LOG:
Jan 9 00:31:37 ihomez newsyslog[19803]: logfile turned over
Jan 9 00:33:26 ihomez com.apple.backupd[19376]: Copied 534.0 GB of 1020.2 GB, 649387 of 1786353 items
Jan 9 01:33:27 ihomez com.apple.backupd[19376]: Copied 728.3 GB of 1020.2 GB, 805293 of 1786353 items
Jan 9 02:33:27 ihomez com.apple.backupd[19376]: Copied 938.5 GB of 1020.2 GB, 807979 of 1786353 items
Jan 9 02:55:58 ihomez com.apple.backupd[19376]: Copied 808871 files (1012.7 GB) from volume i5 2TB.
Jan 9 03:08:03 ihomez com.apple.backupd[19376]: No pre-backup thinning needed: 100.0 MB requested (including padding), 383.44 GB available
Jan 9 03:10:13 ihomez backupd[19376]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary.
Jan 9 03:27:54 ihomez [0x0-0x12012].com.getdropbox.dropbox[0]: Sampling process 12446 for 5 seconds with 10 milliseconds of run time between samples
Jan 9 03:27:59 ihomez [0x0-0x12012].com.getdropbox.dropbox[0]: Sampling completed, processing symbols...
Jan 9 03:28:00 ihomez mds[19366]: (Warning) Server: No stores registered for metascope "kMDQueryScopeComputer"
Jan 9 03:28:00 ihomez [0x0-0x12012].com.getdropbox.dropbox[0]: Sample analysis of process 12446 written to file /Users/home/.dropbox/s4f0a50aa
Jan 9 03:33:30 ihomez com.apple.backupd[19376]: Copied 717781 files (13.0 MB) from volume i5 2TB.
Jan 9 04:06:38 ihomez com.apple.backupd[19376]: Starting post-backup thinning
Jan 9 04:06:38 ihomez com.apple.backupd[19376]: No post-back up thinning needed: no expired backups exist
Jan 9 04:06:39 ihomez com.apple.backupd[19376]: Backup completed successfully.
Jan 9 04:33:45 ihomez com.apple.backupd[20287]: Starting standard backup
Jan 9 04:33:46 ihomez com.apple.backupd[20287]: Backing up to: /Volumes/Time Machime LA/Backups.backupdb
Jan 9 04:33:46 ihomez mds[19366]: (Warning) Server: No stores registered for metascope "kMDQueryScopeComputer"
Jan 9 04:40:18 ihomez com.apple.backupd[20287]: No pre-backup thinning needed: 100.0 MB requested (including padding), 382.47 GB available
Jan 9 04:59:25 ihomez backupd[20287]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary.
Jan 9 05:31:48 ihomez com.apple.backupd[20287]: Copied 720482 files (13.0 MB) from volume i5 2TB.
Jan 9 05:45:22 ihomez com.apple.backupd[20287]: No pre-backup thinning needed: 100.0 MB requested (including padding), 381.98 GB available
Jan 9 06:05:14 ihomez backupd[20287]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary.
Jan 9 06:32:57 ihomez com.apple.backupd[20287]: Copied 12.7 MB of 12.7 MB, 538084 of 538084 items
Jan 9 06:36:52 ihomez com.apple.backupd[20287]: Copied 717781 files (12.7 MB) from volume i5 2TB.
Jan 9 08:12:05 ihomez mds[19366]: (Normal) DiskStore: Creating index for /
Jan 9 08:12:30 ihomez System Preferences[20910]: Preference bundle "/Users/home/Library/PreferencePanes/Archives.prefPane" is misplaced, ignoring...
Jan 9 08:12:32 ihomez System Preferences[20910]: Error loading /Library/Audio/Plug-Ins/HAL/DVCPROHDAudio.plugin/Contents/MacOS/DVCPROHDAudio: dlopen(/Library/Audio/Plug-Ins/HAL/DVCPROHDAudio.plugin/Contents/MacOS/DVCPROHD Audio, 262): no suitable image found. Did find:\n    /Library/Audio/Plug-Ins/HAL/DVCPROHDAudio.plugin/Contents/MacOS/DVCPROHDAudio: no matching architecture in universal wrapper
Jan 9 08:12:32 ihomez System Preferences[20910]: Cannot find function pointer NewPlugIn for factory C5A4CE5B-0BB8-11D8-9D75-0003939615B6 in CFBundle/CFPlugIn 0x20056cb80 </Library/Audio/Plug-Ins/HAL/DVCPROHDAudio.plugin> (bundle, not loaded)
Jan 9 08:23:40 ihomez mdworker[20945]: Error, could not create MachMessagePort for com.apple.AddressBook.abd
Jan 9 08:23:46 ihomez mdworker32[20948]: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
Jan 9 08:23:52 ihomez mdworker32[20950]: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
Jan 9 08:30:47 ihomez com.apple.Finder[225]: Failed to send message to backup server: error = -2
Jan 9 08:30:41 ihomez com.apple.backupd[20287]: Starting post-backup thinning
Jan 9 08:30:49 ihomez com.apple.backupd[20287]: No post-back up thinning needed: no expired backups exist
Jan 9 08:30:51 ihomez com.apple.launchd[1] (0x1001017c0.mach_init.mdworker[20949]): Exited: Killed
Jan 9 08:35:39 ihomez mdworker[20959]: (Normal) Import: Spotlight giving up on importing file /Users/home/Desktop/testdisk-6.11.3/recupero/recup_dir.34/f2515784.abcdp after 240.256 seconds, 239.841 seconds of which was spent in the Spotlight importer plugin.
Jan 9 08:35:39 ihomez com.apple.launchd[1] (0x1001017c0.mach_init.mdworker[20959]): Exited with exit code: 75
Jan 9 08:36:55 ihomez com.apple.backupd[20287]: Backup completed successfully.
Jan 9 08:37:17 ihomez mdworker32[20974]: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
Jan 9 08:39:36 ihomez mdworker[20969]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary.
Jan 9 08:41:09 ihomez mdworker[20969]: Corrupt JPEG data: 10053 extraneous bytes before marker 0xed
Jan 9 08:41:37 ihomez /System/Library/Frameworks/CoreServices.framework/Frameworks/Metadata.framework /Versions/A/Support/mdworker[20969]: zip importer encountered an error (3) scanning "/Users/home/Downloads/Griffin Seconda serie.zip".
Jan 9 08:45:44 ihomez /System/Library/Frameworks/CoreServices.framework/Frameworks/Metadata.framework /Versions/A/Support/mdworker[20969]: FontImporter: Validation failed - "/Users/home/Library/Fonts Disabled/MT Extra".
Jan 9 08:45:44 ihomez /System/Library/Frameworks/CoreServices.framework/Frameworks/Metadata.framework /Versions/A/Support/mdworker[20969]: FontImporter: Validation Result - "<CFArray 0x10204f310 [0x7fff70eaeee0]>{type = mutable-small, count = 5, values = (\n    0 : <CFString 0x102762af8 [0x7fff70eaeee0]>{contents = "kATSFontTestSeverityInformation"}\n    1 : <CFString 0x102762b18 [0x7fff70eaeee0]>{contents = "kATSFontTestSeverityTechnicalError"}\n    2 : <CFString 0x102762b58 [0x7fff70eaeee0]>{contents = "kATSFontTestSeverityMajorError"}\n    3 : <CFString 0x102762b78 [0x7fff70eaeee0]>{contents = "kATSFontTestSeverityFatalError"}\n    4 : <CFString 0x102762b38 [0x7fff70eaeee0]>{contents = "kATSFontTestSeverityMinorError"}\n)}".
Jan 9 08:45:55 ihomez mdworker[20969]: Error, could not create MachMessagePort for com.apple.AddressBook.abd
Jan 9 08:46:09 ihomez mdworker[20969]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary.
Jan 9 09:03:32 ihomez mdworker[21011]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary.
Jan 9 09:04:02: --- last message repeated 5 times ---
Jan 9 09:05:15 ihomez mdworker[20969]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary.
Jan 9 09:05:43 ihomez mdworker32[21036]: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
Jan 9 09:05:44 ihomez mdworker[20969]: iCal.mdimporter: could not parse ICS file: /Applications/Microsoft Office 2008/Office/EntourageCore.framework/Versions/12/Resources/it.lproj/Timezones.ic s
Jan 9 09:13:28 ihomez mdworker32[21053]: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
Jan 9 09:16:17 ihomez mdworker32[21074]: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
Jan 9 09:33:45 ihomez com.apple.backupd[21102]: Starting standard backup
Jan 9 09:33:46 ihomez com.apple.backupd[21102]: Backing up to: /Volumes/Time Machime LA/Backups.backupdb
Jan 9 09:40:46 ihomez com.apple.backupd[21102]: No pre-backup thinning needed: 100.0 MB requested (including padding), 381.68 GB available
Jan 9 09:57:57 ihomez backupd[21102]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary.
Jan 9 10:29:58 ihomez com.apple.backupd[21102]: Copied 718890 files (12.9 MB) from volume i5 2TB.
Jan 9 10:43:35 ihomez com.apple.backupd[21102]: No pre-backup thinning needed: 100.0 MB requested (including padding), 381.48 GB available
Jan 9 11:02:16 ihomez backupd[21102]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary.
Jan 9 11:31:08 ihomez com.apple.backupd[21102]: Copied 12.7 MB of 12.7 MB, 642967 of 642967 items
Jan 9 11:33:07 ihomez com.apple.backupd[21102]: Copied 716189 files (12.7 MB) from volume i5 2TB.
Jan 9 13:26:26 ihomez com.apple.backupd[21102]: Backup deletion was canceled by user
Jan 9 13:26:26 ihomez com.apple.backupd[21102]: Starting post-backup thinning
Jan 9 13:26:27 ihomez com.apple.backupd[21102]: Backup completed successfully.

Thanks for the quick response.
I followed the steps you listed and also remove the files that were creating problems spootlight, including the audio plugin and the panel preferences file.
Then I stopped by the timemachine reindexed spootlight 'option in the preferences panel spootight privacy. After I restarted my iMac and formatted the external drive again, Time Machine and restarting a full backup. This morning after a quick full backup and disk indexing completed incremental backups are always slow. Proceeds with a few kb at a time. I resend you the log files and screen capture. My iMac is constantly backed up.
Thank you for your time.
Stefano
File log:
Jan 10 00:30:05 ihomez newsyslog[757]: logfile turned over
Jan 10 00:43:30 ihomez [0x0-0xe00e].com.getdropbox.dropbox[278]: Sampling process 278 for 5 seconds with 10 milliseconds of run time between samples
Jan 10 00:43:35 ihomez [0x0-0xe00e].com.getdropbox.dropbox[278]: Sampling completed, processing symbols...
Jan 10 00:43:35 ihomez [0x0-0xe00e].com.getdropbox.dropbox[278]: Sample analysis of process 278 written to file /Users/home/.dropbox/s4f0b7ba2
Jan 10 00:44:08 ihomez mdworker32[805]: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
Jan 10 01:00:51 ihomez mdworker[579]: -[ABAddressBook sharedAddressBook] Can't ABACQUIRE_FILE_LOCK /SourceCache/AddressBook/AddressBook-883/Framework/AddressBook/ABAddressBook.m: 3314
Jan 10 01:04:41 ihomez osascript[897]: Initializer-based scripting additions have been deprecated. Please update this addition: "/Library/ScriptingAdditions/QXPScriptingAdditions.osax"
Jan 10 01:07:56 ihomez mdworker32[930]: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
Jan 10 01:08:01 ihomez mdworker32[931]: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
Jan 10 01:09:44 ihomez com.apple.backupd[479]: Copied 94.7 GB of 990.4 GB, 506176 of 1771170 items
Jan 10 01:13:34 ihomez [0x0-0xe00e].com.getdropbox.dropbox[278]: Sampling process 278 for 5 seconds with 10 milliseconds of run time between samples
Jan 10 01:13:39 ihomez [0x0-0xe00e].com.getdropbox.dropbox[278]: Sampling completed, processing symbols...
Jan 10 01:13:39 ihomez [0x0-0xe00e].com.getdropbox.dropbox[278]: Sample analysis of process 278 written to file /Users/home/.dropbox/s4f0b82ad
Jan 10 01:14:19 ihomez mdworker32[946]: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
Jan 10 01:20:02 ihomez mdworker32[969]: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
Jan 10 02:00:16 ihomez mdworker32[1025]: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
Jan 10 02:09:44 ihomez com.apple.backupd[479]: Copied 316.2 GB of 990.4 GB, 530801 of 1771170 items
Jan 10 02:10:51 ihomez mdworker32[1052]: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
Jan 10 02:11:00 ihomez mdworker[937]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary.
Jan 10 02:15:01 ihomez mdworker[937]: Corrupt JPEG data: 10053 extraneous bytes before marker 0xed
Jan 10 02:15:37 ihomez mdworker32[1063]: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
Jan 10 02:30:55 ihomez mdworker32[1098]: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
Jan 10 02:38:32 ihomez /System/Library/Frameworks/CoreServices.framework/Frameworks/Metadata.framework /Versions/A/Support/mdworker[937]: FontImporter: Validation failed - "/Users/home/Library/Fonts Disabled/MT Extra".
Jan 10 02:38:32 ihomez /System/Library/Frameworks/CoreServices.framework/Frameworks/Metadata.framework /Versions/A/Support/mdworker[937]: FontImporter: Validation Result - "<CFArray 0x10256a570 [0x7fff70e20ee0]>{type = mutable-small, count = 5, values = (\n    0 : <CFString 0x104eb5af8 [0x7fff70e20ee0]>{contents = "kATSFontTestSeverityInformation"}\n    1 : <CFString 0x104eb5b18 [0x7fff70e20ee0]>{contents = "kATSFontTestSeverityTechnicalError"}\n    2 : <CFString 0x104eb5b58 [0x7fff70e20ee0]>{contents = "kATSFontTestSeverityMajorError"}\n    3 : <CFString 0x104eb5b78 [0x7fff70e20ee0]>{contents = "kATSFontTestSeverityFatalError"}\n    4 : <CFString 0x104eb5b38 [0x7fff70e20ee0]>{contents = "kATSFontTestSeverityMinorError"}\n)}".
Jan 10 02:38:55 ihomez mdworker[937]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary.
Jan 10 02:38:56 ihomez mdworker32[1115]: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
Jan 10 03:09:44 ihomez com.apple.backupd[479]: Copied 517.9 GB of 990.4 GB, 651137 of 1771170 items
Jan 10 04:09:45 ihomez com.apple.backupd[479]: Copied 723.7 GB of 990.4 GB, 787449 of 1771170 items
Jan 10 05:09:46 ihomez com.apple.backupd[479]: Copied 947.2 GB of 990.4 GB, 789860 of 1771170 items
Jan 10 05:20:55 ihomez com.apple.backupd[479]: Copied 790597 files (982.2 GB) from volume i5 2TB.
Jan 10 05:32:32 ihomez com.apple.backupd[479]: No pre-backup thinning needed: 1.60 GB requested (including padding), 873.52 GB available
Jan 10 05:33:14 ihomez mdworker[1452]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary.
Jan 10 05:35:07: --- last message repeated 5 times ---
Jan 10 05:35:36 ihomez backupd[479]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary.
Jan 10 05:35:45 ihomez mdworker[1475]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary.
Jan 10 05:59:42 ihomez com.apple.backupd[479]: Copied 699486 files (1.9 MB) from volume i5 2TB.
Jan 10 06:34:52 ihomez com.apple.backupd[479]: Starting post-backup thinning
Jan 10 06:34:52 ihomez com.apple.backupd[479]: No post-back up thinning needed: no expired backups exist
Jan 10 06:34:52 ihomez com.apple.backupd[479]: Backup completed successfully.
Jan 10 07:10:09 ihomez com.apple.backupd[1752]: Starting standard backup
Jan 10 07:10:09 ihomez com.apple.backupd[1752]: Backing up to: /Volumes/TimeMachine LA/Backups.backupdb

Microsoft Word problem with PDF Mac OS

Using Word from Office 2011 under Snow Leopard, if I use the normal 'Print>Save as PDF' the resulting PDF makes my Acrobat Pro 9 hang and I have to force quit it. Saving the files a .doc format makes no difference. I did not have this problem with Office 2004 and Snow Leopard.
If instead I open the resulting PDF in Preview and then run 'Print>Save as Adobe PDF' the file will work in Acrobat 9.
Excel does produce a working PDF via the 'Print>Save as PDF' route as does Mail.
Thanks in advance for any thoughts?

I, too unexpectedly ran into this problem yesterday while doing my [usually] routine client billing. I have an invoice template in MS Word (now version 2011), and I create PDF copies and email them to my clients.
I spent half the day yesterday trying to get to the bottom of this issue, and it was certainly comforting to see in the forum that at least a few other people are experiencing the same symptoms. I have now verified everything that others have reported in this thread:
1. The problem occurs when saving a text document (MS Word 2011 or Apple Text Edit in Rich Text mode) to PDF using the PDF conversion tools in the Mac OS Print dialog (Save as PDF or Save as Adobe PDF).
2. The problem only occurs when your document contains OpenType PostScript fonts (e.g Adobe's Myriad Pro, Minion Pro, etc.) The problem does not occur when you're document contains only Adobe PostScript Type 1 fonts, TrueType fonts, or OpenType True Type fonts from Microsoft (e.g. Calibri or Cambria)
3. Apple's Preview application is impervious to this problem, but Adobe Acrobat 9 (Mac or PC) chokes on files generated this way.
4. If you generate the PDF using the simple "Save as PDF" in the Mac OS Print dialog, the file will seemingly save ok, but Acrobat 9 will hang when it tries to open the file.
5. If you generate the PDF using the "Save as Adobe PDF" option in the Mac OS Print dialog, the PDF exporter will hang, and the file will not get generated.
6. If you generate the PDF by saving the PDF Preview from Word or by opening the "simply" generated PDF in Apple Preview and then re-save the PDF, Acrobat 9 will open the file but display alphabet soup wherever the OpenType PostScript font was used.
7. For some reason, neither Excel and PowerPoint 2011 seem to exhibit this problem when using OpenType PostScript fonts and exporting to PDF from the Mac OS Print dialog.
Now, here's the clincher: This problem DOES NOT OCCUR if your Mac is running the previous version of Snow Leopard (OS X 10.6.6).
I purchased a new MacBook Pro laptop a couple months ago, and about two weeks ago, Apple pushed out what they called the Mac OS X 10.6.7 update for "early 2011 MacBookPro computers." Naturally, I installed the updgrade back then, and this is the first time I've exercised the PDF export from Word since then.
I also have a MacPro tower, which is still running OS 10.6.6, and I can export PDF documents contaiing OpenType PostScript fonts with no problem in Acrobat from that machine.
Bottom Line: Apple's latest Snow Leopard upgrade to OS 10.6.7 is causing this problem, but getting it fixed is going to require cooperation between Apple, Adobe and Microsoft...
In the mean time, if you're using Apple's Time Machine and you want to revert your Mac OS to version 10.6.6, here's a link to an Apple Tech Note about how to do that: http://docs.info.apple.com/article.html?path=Mac/10.6/en/15216.html
I've contacted Tech Support at all three companies, and of course, each one thinks that it's the other comany's problem...but perhaps since this essentially an Adobe Acrobat issue, Adobe can take the lead in troubleshooting it.
Bob K

Time Machine and "might be a problem with your network"

Hi! My Power Mac is from 2008, and I'm in the middle of replacing my hard drive. Here's a summary of what I've gone through, including various trouble shooting...
OK, the hard drive dies (all of which I wrote about in an earlier thread and, I think, not very relevant for this thread). While waiting to buy my replacement, I created an external bootable drive, hooked up via FW800. I created a new User Account, and then I used the Migration Assistant to bring in all the user settings, files, etc, from my Time Machine. It took many hours and and during the stage when it was transferring files, it gave me the prompt: "There might be a problem with your network. The other Mac is not responding. Make sure that all of your network devices are connected and turned on. Also, make sure that your Ethernet cables are still connected properly to your computer and to the network, or if using AirPort, that the base station is in range and turned on." After clicking "Continue" got me nowhere, I clicked Cancel, and it was a very incomplete migration [no apps, no files]. I didn't sweat this since this external drive is a temporary solution anyway.
Tonight I came home with the new internal drive, installed it, installed Leopard, and began the Setup Assistant. I got the same prompt as last night. NOTE: This time with Setup Assistant; last night was with Migration Assistant.
I notice from reviewing the boards that this Time Machine glitch seemed to happen a few years ago, in Leopard, and maybe hasn't happened since. But I haven't read a thread with a solution. (Maybe I missed it?)
A few things come to mind:
1. Could there be an issue with the fact that the computer is only 10.5 and many of the files/apps may have been installed when I was running 10.5.8? I'm just tossing that out there. For instance, what if I set up an initial User account, then updated the software to 10.5 and THEN used Migration Assistant to bring in the older account?
2. Soon, since I'm reinstalling Leopard, I'll get the prompt to use Setup Assistant, and this time I'll just select account settings and apps. I'll bring in the files manually, later. Since the progress window seems to get hung up during the file-transferring stage, maybe I'll have better luck if I skip that.
If anyone has any suggestions, man, I'd be way grateful!
Thanks!

"try trashing the timemachine.plist in your original user's Library>Preferences."
I didn't even get to that step. Here's what happened.
I went back to my original Admin account (the one I restored via Setup Assistant, from my Time Machine backup), and ran Migration Assistant again. I selected Applications only and when it gave me a prompt about the account name already existing. So, I created a new account name (TEMP 1, I called it).
All of my applications were restored.
Next, I tried it with all the files and folders. It didn't give me the duplicate name prompt this time. It copied all my flles and folders over.
Was it perfect? Well, a lot of the apps need some fresh registration and some upgrading, but I suppose that's to be expected. Or is it?
While I feel like this problem is in my rear-view mirror, I'm still interested in your suggestons for a Time Machine altenative.
Thanks again for your advice!

Microsoft Word problem! HELP!

Today I tried to open Microsoft Word and I got this message:
"Microsoft Word cannot be opened because of a problem.
Check with the developer to make sure Microsoft Word works with this version of Mac OS X. You may Need to reinstall the application. Be sure to install any available updates for the application and Mac OS X."
Then I tried to open the other Microsoft programs & I got the same message. I've had my MacBook Pro for about 2 months now so I'm still kind of new with this. I didn't get the trial version of these programs, I bought the CD to install them.
PLEASE HELP ME!!! I DON'T KNOW WHAT TO DO!!

You don't need all of them. The ones you must apply (assuming you're starting from 12.0.0) are:
Microsoft Office 2008 for Mac Service Pack 1 (12.1.0)
Microsoft Office 2008 for Mac Service Pack 2 (12.2.0)
Microsoft Office 2008 for Mac 12.2.5 Update
However, you can't install updates that are older than your current version. What you should do is:
1) First, back up you Office files; PowerPoint, Word, Excel and the Entourage database. The last is the Main Identity folder in your user account.
2) On the CD, and also in the Office folder on the hard drive is a small app named "Remove Office". Run that to remove every trace of Office from the hard drive.
3) Reinstall Office from the CD.
4) Apply the available updates. After the initial install, you can run any of the Office apps and choose Help > Check for Updates. It will let you know what you need to download so you're not wasting your time on incremental downloads you don't need.
5) Restore your files if necessary. Make sure to put the "Main Identity" folder back where it was. Entourage will pick it up and continue on without asking to create a new user mail account.

Time Machine not restoring Microsoft Office.

Hello there,
My hard drive recently failed completely. Luckily, I was still covered under Apple Care and was able to get it replaced for free, and I had also just backed up all my data. The problem I am having now is that since I've transferred all of my data from my old hard drive onto my new one using Time Machine I am no longer able to access my Microsoft Office applications. There are just question marks in my dock now where these icons used to be. Why am I not able to transfer these over? Is is a Microsoft permissions issue? I was able to transfer them over when I bought a new iMac and just duplicated my user account, but it's not working on my MacBook Pro now.
Any help would be most appreciated!
Thanks.

I don't have the original discs, otherwise I would just reinstall. The confusing part is why all my apps transferred to my new iMac but not when I transferred everything over to my new laptop hard drive. Perhaps the volume copy I selected was corrupted because I backed it up when my hard drive was making weird noises and failing?

HT201250 Time Machine not keeping hourly backups.

My Time Machine backups don't seem to be working correctly. It doesn't appear to be keeping hourly backups. When I enter Time Machine and look at the backup from just one hour ago, the newest file is from several weeks ago, not one hour ago.
Same thing with monthly backups. At a certain point, the backup history skips several months.
I've scoured the internet but can't seem to find anyone else with this problem or a solution.

That's odd. Mine go away after 24 hours like clockwork.
As VA2020 says, it's probably not a significant space problem, but worth investigating, especially after that long a time.
I'd suggest downloading the Time Machine Buddy widget, which extracts TM's messages from your logs and displays them in a little window. Check your last few backups, especially for messages about "thinning".
As an example, here's my most recent set, showing routine deletion of an hourly:
*Starting standard backup*
*Backing up to: /Volumes/TmBackups/Backups.backupdb*
*No pre-backup thinning needed: 133.2 MB requested (including padding), 175.83 GB available*
*Copied 492 files (2.7 MB) from volume Macintosh HD.*
*Starting post-backup thinning*
*Deleted backup /Volumes/TmBackups/Backups.backupdb/JPs.G5.iMac/2009-01-19-191145: 175.83 GB now available*
*Post-back up thinning complete: 1 expired backups removed*
*Backup completed successfully.*
If yours look hinky (pardon the technical term), especially any sort of failure message, or not being able to delete old backups, copy and post them here (be careful to get all the messages, as they often overflow the little window).
One question: have you used any of the 3rd part apps or postings about modifying TM's preference file to alter the backup schedule?

Time Machine fails repeatedly with no problem detected on the external disk

Since a couple of days, Time Machine fails repeatedly, several times a day. I repair the disk with the Disk utility, that finds no error, then I reset Time Machine as indicated, and after one or two successful backups, it fails again, with the following report given by the Time Machine Buddy widget:
Starting standard backup
Backing up to: /Volumes/Copies de sauvegarde Time machine/Backups.backupdb
Error: (22) setxattr for key:com.apple.backupd.ModelID path:/Volumes/Copies de sauvegarde Time machine/Backups.backupdb/iMac de MM size:8
Error: (-50) Creating directory 2010-09-22-231449.inProgress
Failed to make snapshot container.
Error: (22) setxattr for key:com.apple.backupd.ModelID path:/Volumes/Copies de sauvegarde Time machine/Backups.backupdb/iMac de MM size:8
Backup failed with error: 2
I insist, the disk utility doesn't find any problem in the external USB disk. Should I reinstall the OS?
Thanks a lot for any help!
Best regards
Mauricio

This is the message after the ejection failure:
Starting standard backup
Backing up to: /Volumes/Copies de sauvegarde Time machine/Backups.backupdb
No pre-backup thinning needed: 5.63 GB requested (including padding), 541.66 GB available
Error writing to backup log. NSFileHandleOperationException:* -[NSConcreteFileHandle writeData:]: Device not configured
Error: (-36) SrcErr:NO Copying /Users/mauriciomilchberg/Movies/Evenements iMovie/Nouvel événement/Edgar 4.mov to /Volumes/Copies de sauvegarde Time machine/Backups.backupdb/iMac de Mauricio Milchberg/2010-09-24-025248.inProgress/5034B0A3-F84E-4992-A7B8-8B9166E9AD42/Mac intosh HD/Users/mauriciomilchberg/Movies/Evenements iMovie/Nouvel événement
Stopping backupd because the backup volume was ejected!
Stopping backup.
Error writing to backup log. NSFileHandleOperationException:* -[NSConcreteFileHandle writeData:]: Input/output error
Error: (-8062) SrcErr:NO Copying /Users/mauriciomilchberg/Movies/Evenements iMovie/Nouvel événement/Edgar 4.mov to /Volumes/Copies de sauvegarde Time machine/Backups.backupdb/iMac de Mauricio Milchberg/2010-09-24-025248.inProgress/5034B0A3-F84E-4992-A7B8-8B9166E9AD42/Mac intosh HD/Users/mauriciomilchberg/Movies/Evenements iMovie/Nouvel événement
Error writing to backup log. NSFileHandleOperationException:* -[NSConcreteFileHandle writeData:]: Input/output error
Copied 4768 files (2.8 GB) from volume Macintosh HD.
Error writing to backup log. NSFileHandleOperationException:* -[NSConcreteFileHandle writeData:]: Input/output error
Copy stage failed with error:11
The word "événement" has been written not by me, but by the translation.
Anyway, I'll follow your advice and start with the combo.
Thans a lot again.
Best regards
Mauricio

HT201250 Time Machine App does not start under OS X Lion

I tried to restore an item from my back-up, however the Time Machine App does not start.
I use the latest version of OS X Lion 10.7.5 (Build 11G63).
I used the work around by opening my back-up volume with the finder and copied the wanted item.
However, this is not the correct approach I think.
Does anybody have a solution to my problem?

Just the last addition to my question.
The modifications of the access rights took very, very long. In the end I cancelled the process.
Nevertheless, time machine now works correctly. As far as I can see it.
If annybody runs into similar problems. The solution is I think just to modify the access rights on the back-up volume to read and write access for everyone.
Probably OS X Lion added an undocumented feature to the time machine.

Time Machine and Snow Leopard installation problem

I'm trying to install Snow Leopard, but keep getting an error saying that my hard drive is used for time machin back ups. I have unplugged my external device, turned off time machine, yet this keeps happening. What am I doing wrong? I have been able to install Leopard on the computers that I haven't used time machine.

BusyChris18 wrote:
1) Do I have to do anything special with Time Machine BEFORE I install SL? I have been doing regular backups with TM.
Do a "final" backup and turn TM off.
2) should Time machine disc be off/disconnected when I do the install?
It's safest to eject and disconnect it, "just in case."
3) After I reconnect TM disc after SL install, do I have to "migrate" stuff from TM? OR will it just do a new backup and work like normal from that point forward.
If you do the normal install, there's no migration needed. 99.9 % of everything will be fine. In some rare cases of 3rd-party apps putting things in unusual places, there may be a problem, and you may need to re-enter some 3rd-party app purchase codes.
If you erase the drive, then install SL, then yes, of course, you'll have to transfer your data. There should be no reason to do that, but some folks seem to do it out of habit. If you do that, when your Mac boots up again, you can transfer your data from the TM backups. And if you do that, I'd strongly recommend making a separate full backup on a second external drive, again "just in case," preferably a "bootable clone." CarbonCopyCloner and SuperDuper are the most common. (There was a post here just last week where someone did this, the restore got to 99%, then BAM! the TM disk failed.)
TM backups should just continue normally, although there will almost certainly be a long "Calculating Changes" phase (used to be called "Preparing"). And they've added a progress bar, which doesn't seem to be particularly accurate.
However, it may try a new, full backup. If it does, cancel the backup and do a Restart. That may reset whatever confused it. If not, there's nothing you can do to prevent it.
4) Will I be able to access files that were backuped when I have just Leopard?
Yes.

HT201250 Time Machine Solution to Microsoft Word Problem

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