HT201252 How do I restore my iPhone when I can't turn off find my iPhone

My phone 6+ has completely frozen out.  It will turn on but there is a flicker at the top of the screen and no screen touching works.  So I can't get past the security screen.  No water damage, no magnet, not even dropped.  It just stopped working one day.
I've tried to restore factory settings via iTunes, but it says that I have to turn off 'find my iPhone' first, which involves turning on the phone to do so, which the phone won't let me do!
How do I restore my factory settings?

If it is powering up, and assuming it then connects to your wireless or wifi network, you can log into your iCloud account in a computer browser and remove it from your listed devices there.

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  • HT1212 How do i unlock a ipad when it asks to turn off find my iphone in icloud

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    Force iPad into Recovery Mode (Step by Step)
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    7. Select "Restore iPad"...

  • I can not restore because I can not turn off Find my Iphone

    Hello,
    I'm using iphone 5 with ios 7. I just upgraded ios 7 today. after upgrade I realised that passcode was activated before upgrade I was not using that feature. I forgot my passcode so I got my phone disabled for a while. I searched the discussions and saw that I need to restore and then restore from back up to have the passcode to disable. When I try to restore my phone I got the below message:
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    I can not turn off Find my Iphone because my phone locked and I forgot the passcode.
    Anyone can help?

    Follow the steps above to remove it from the account, but then
    "After the device has been removed from the account, turn it off by pressing and holding the Sleep/Wake button located on the top right side of the device. Then restart your device and proceed with device setup as you would normally. "
    See this tech note for the official statement:  http://support.apple.com/kb/TS4515

  • HT201252 I can not turn off find my iPhone after resetting my ipad

    can not turn off find my iPhone after resetting my ipad. I reset my iPad and now the iCloud account is associated with an old account. How do  I associate iCloud with my proper appleID?

    I was able to restore my iPad using iTunes. Thanks for replying. I used the technique described here If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

  • How can I turn off Find My iPhone on iPhone 5s, my screen is cracked and can't input the P/W

    How can I turn off Find My iPhone on iPhone 5c, screen is cracked, can't enter ID

    Do you mean restore the backup to the broken phone? I suppose you could, as well as restoring to a new device, if you have made a backup.

  • If iphone is disabled, how can I turn off "find my iphone" in order to reset the phone

    If the iphone is disabled, how can I turn off "find my iphone" in order to reset it?

    Go to any other device with internet access and log on to icloud.com using the Apple ID that is active on your device. Select "Find My iPhone > Devices" and select the option to erase the device.

  • How can I turn off find my iphone if I don't remember my apple Id and my email but I know the password

    How can I turn off find my iphone if my Iphone is not working and I don't remember my apple ID or my email account, but I know the password.

    The following may help you find your Apple ID: https://iforgot.apple.com/appleid
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  • HT1212 forgot my iphone passcode and cannot restore because I can't turn off Find My iPhone in iCloud.

    Hi
    Please help with the subject matter:
    Forgot my iphone passcode and cannot restore because I can't turn off Find My iPhone in iCloud.

    What can I say...it's a brick..
    Visit your carrier and see if you can trade it in for a new phone..

  • I can't remember my old apple-id and password so I can't turn off find my iphone. How can I turn it off?

    I can't remember my old apple-id and password so I can't turn off find my iphone. How can I turn it off?

    Find your AppleId: http://support.apple.com/kb/HT5625?viewlocale=en_US&locale=en_US
      https://iforgot.apple.com/appleid
    Forgotten passcode or disabled because entered incorrect passcode too many times:
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  • How can I turn off find my iPhone to restore when it won't let me into my phone settings.

    I went to use my phone last night and suddenly it says activation is required (which I'm not sure I understand alone) but I began to go through the steps and it says it can not activate because the beta has expired and I need to do a system restore. So I proceeded to do the system restore by plugging into iTunes and it tells me it  cannot do a restore unless I turn off find my iPhone but my phone will not allow me to look at any settings other than my wifi settings in its current state. How can I turn this off to proceed and what is going on with my phone in general?

    Force it into recovery mode to restore it as explained here: If you can't update or restore your iPhone, iPad, or iPod touch.  Sometimes you have to do this more than once to be successful.  After restoring, you'll have to restore an existing backup, if you have one.

  • I forgot my pass code on iphone i tried to restore it but it said you shoud turn off find my iphone i try on icloud but my location service is still on so i cant delet find my iphone pls pls help me

    i forgot my pass code on i phone
    i tried to restore it but it said you should turn off find my i phone
    i try on icloud to delete find my iphone
    but my location service is still on so i cant delet find my iphone pls pls help me

    Follow these instructions to remotely remove Find My iPhone from your device:
    Make sure the device is powered on and connected to a Wi-Fi or cellular network. Then follow these steps:
    Sign in to iCloud account at www.icloud.com/find.
    Click All Devices to open a list of devices linked to your account, then select the device to be removed.
    Click the Erase button to erase all content and settings from the device. When prompted, don't enter a phone number or message. Click Next until the device is erased.
    When the erase is complete, click "Remove from Account" to remove the device from the account.
    After the device is erased and removed from the account, you can proceed with the device setup process.
    Cheers,
    GB

  • How can i turn off find my iphone if i dont have the phone and its turned off

    i lost my phone, so activated find my iphone and also put the lock on it. the battery died so the fone is now off. i ended up buying a new phone and im trying to restore the latest computer back up onto the new fone but it is saying that i need to turn off find my iphone. i went to icloud and removed the lost device but because it is turned off its not working . is there any way around this or at least getting my photos and contacts onto my new fone. and i dont have anything saved on icloud

    after ive connected the phone to itunes and i click on restore backup a box pops u and says
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    the first time this came up i went into icloud on my computer and removed the old phone from there but from what ive read it will only be properly removed when the fone gets turned back on.

  • HT1414 I forgot my password  I cant restore because I  can't turn off find my Iphone

    I forgot my password.  I can't restore the settings because I can't open the phone to turn off find my Iphone.  What can I do?

    If you have Find My Phone enabled then:
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    You'll have to login to iCloud.com, from any computer, locate, then erase your phone. Once done, restore from backup, if you have one.
    That's the only way for you to fix this.

  • How can i turn off find my iphone without a password

    I have a I phone 4 last week it just stop working no internet But i still have 3 bars at the top i can still use facebook  no moving post i cant log in to anything
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    Try to do hard reset.
    Press and hold the Sleep/Wake button
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    Your apple id and password will be required before you can turn off find my iPhone feature Find My iPhone Activation Lock - Apple Support

  • How can I turn off "Find My IPhone" when the phone won't turn off but the screen doesn't work?

    My IPhone has water damage so the screen has stopped working, even though the phone is still on. I need to restore the phone to send it back to the company, however when I try to restore it on the computer, it prompts that I need to turn of "Find My IPhone" in order to restore the phone. How can I do this on the computer with out use of the IPhone??

    You can't.

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