HT201257 I can't find the "apple hardware test" on my computer

--or on my Snow Leopard install disk or on the downloads page at Apple. ( 2.5 GHz Macbook Pro) I have serious startup problems and would ver much like to run that test. Startup with the D key down got nothing.

I found the AHT on my original disks and it runs--but apparently gives up after the first pass memory test. Nothing more happens and sometimes the display freezes. I changed the motherboard iin this machine last summer so the serial number is different from the original--any chance this version of the AHT is not compatible? It's version 3A135, my serial number is W88360FWYP3. Anyone know anything about this?

Similar Messages

  • Where do I find the apple hardware test

    Hi, I'm trying to find the apple hardware test. The article here: http://support.apple.com/kb/HT1509 does not help me - I've tried pressing the D key, but the test won't start. My version of Snow Leopard only has one DVD (10.6.3). I rebooted from the DVD and had a look in the Utility section, but could not find the AHT there either.  Any help would be greatly appreciated!
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    Veronika
    Edit: OK, I see that it should be located on the original installation disks. However, I never had those - my Mac was once repaired under extended warranty (new harddrive), and they kindly upgraded me from Tiger to Leopard all those years ago. Any other ideas?

    Replacement disc(s) from Apple:  You can get replacement System Install & Restore CD/DVDs from Apple's Customer Support - in the US, (800) 767-2775 - for a nominal S&H fee. You'll need to have the model and/or serial number of your Mac available.

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    After an OS reinstall, with a Macintosh HD erase, I've lost the ability to run the Apple Hardware Test directly from my drive.
    Now when I try to run it, it only does so from Internet Recovery Mode, which does not sit right by me, once it used to do so without requiring an internet connection and no official Apple article, specifically, warns you that any OS reinstall process can lead to this situation (at least none that I have discovered...)
    Is there any way I can get back that feature, which I presume would be installed in a Recovery partition?

    I was actually responding to your statement "I've lost the ability to run the Apple Hardware Test directly from my drive." and provided the link (see the Use Apple Hardware Test section) so that you can make sure you were performing the test correctly.
    Sorry, that the Article was of no help to you.

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    i received the applecare training program for my birthday and while exploring the applecare service source website i found a image file of the apple hardware test (AHT) for each model along with a pdf of the service manual and a pdf of the AHT service codes. The problem i'm having is, i cant open the image of the AHT.

    After downloading that image, open it and it will show up mounted in your desktop. Then, open Disk Utility (in /Applications/Utilities), right-click your Apple Hardware Test image in the sidebar and burn it to a DVD. Finally, start your computer from the disc, holding the C key, so Apple Hardware Test should start, always that you have the correct version for your computer.
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  • Can you torrent the Apple Hardware test?

    I'm having frequent Kernel Panics and I need to check the hardware in my system. I don't remember if my system ever came with an Apple Hardware test disc. Do you think Apple would frown on torrenting an ISO of the Hardware test? If not, is there anybody who could share?
    I couldn't find a way to download it off apple.com. You would think they would provide it for registered mac owners. Who else would ever need it?
    This is for an Intel Mac Pro. I guess they are unique to every system.

    ezgoodnight wrote:
    I'm having frequent Kernel Panics and I need to check the hardware in my system. I don't remember if my system ever came with an Apple Hardware test disc. Do you think Apple would frown on torrenting an ISO of the Hardware test?
    they most certainly would.
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    the hardware test is available on the original install disk that came with your computer. there is no separate disk for it. instert install disk 1 reboot and hold "d" at the chime. this will boot you into the hardware test.

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    I have two disk, the os 9 software installation disk, and the software restore disk. Which disk do I use and what key do I press when starting up.

    Hi Jim!
    Antarctica? Really? What are you doing there?
    Here are a couple of links to articles with helpful suggestions on OS Maintenance:
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    Is there a download for the Apple Hardware test 3A126? I get a gray screen for several minutes until start up, Tried holding down the "D" key but no test, there is a disc stuck in the superdrive so I can't use the install DVD.

    You can only run the Apple Hardware Test from the correct Disc that came with your system. see > Intel-based Macs: Using Apple Hardware Test
    Have you tried the following > The ultimate guide to ejecting a stuck disc
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    Tried to perform the Apple Hardware Test by holding down the D key on restart - goes straight to my desktop.  Was told to try using te original cds that came with the computer - can't find them. Can I buy new ones or what do I do?

    Have the Mini's Serial# handy & call Apple Care, they usually have original replacement Discs available.

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    Does anyone know how can i get or download the apple hardware test for a macbook pro made in 2012 running Mavericks 10.9.3. Thanks.

    Sean and Andy -
    I have to agree with Andy here. I am having the same problem on a mid 2010 MBP (6,2). I have already read the AHT info provided by Sean's link, and they are less than helpful. I'm sure they will be helpful to those who find that they work, but they are confusing if this is not the case. For example, my MBP(6,2) came with ONE (not two) installation disks, so the instructions don't work for me. Another issue is the instructions confound the descriptions related to the MBP, the original (delivered) software (OS X version), and the current installed OS X upgrade software.
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         (B) I have checked my firmware versions and they are all up to date, as per Apple's information.
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         (E.3) The routers are listed alphabetically; however, my router SHOULD be at the top of the list by this criterion, but it is nowhere to be seen.
         (E.4) The 'internet recovery' process then allows me to enter a network name AND password. I do this, for my current wi-fi router, and the process rejects it as an incorrect login ID. It is NOT an incorrect login ID! 
    So, now asking Sean and Andy (or anyone else) for further suggestions... ???  As Andy suggested, many people ask questions here because they have -already- worked through the 'official' recommendations, and have found them to be inadequate.
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    Whenever I try holding the D key before and throughout all of the start-up process, it simply makes the grey screen appear for longer, and slow the whole process... but never beings the Apple Hardware Test.
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  • The error code 4MOT/4/4000003:HDD-1393 has shown up from the apple hardware test. What should I do about this?

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    This indicates problem with HD fan.
    Exact nature of the problem is only known to Apple.
    We have no way to interpret this error code.
    Keep a backup of your data.
    When you get a chance, take the Mac to the nearest Apple store to have it tested.
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