HT201260 I have version '10.5.8'. What operating system is that and what do I have to do to get the latest operating system?
How do I backup my MacBook Pro before installing a new operating system?
You have to go to the Apple on-line store and order Snow Leopard, 10.6, install and on-line software update to 10.6.8. Then if you meet the requirements in http://www.apple.com/osx/specs you can go to the Mac App Store and for $20 download Mountain Lion 10.8.3. Snow Leopard is also $20.
Similar Messages
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I have Photoshop Elements 6.0 for mac. What do I need to do to get the latest version?
I havePhotoshop Elements 6.0 for mac. What do I need to do to get the latest version?
See http://www.adobe.com/products/photoshop-elements/buying-guide.displayTab3.html
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I accidentally deleted GarageBand on my MacBook Pro, version 10.6.8. The new version of GarageBand is only compatible with 10.9 and above. Is it possible to still get the older version? OR, can I get another copy of the startup CD that came with my computer so that I can reinstall GarageBand?
The new version of GarageBand is only compatible with 10.9 and above.
If your Mac can run MacOS X 10.6.8, it probably can be upgraded to Yosemite, if you don't have to stick to Snowleopard for other reasons.
Is it possible to still get the older version?
Amazon or eBay are still selling iLife '11 installer disks, and you could reinstall GarageBand from these DVDs. But it will be expensive.
Have you checked your backups, if you can restore GarageBand from a backup?
OR, can I get another copy of the startup CD that came with my computer so that I can reinstall GarageBand?
Sometimes the AppleStore Support will replace missing installer CDs for a fee. -
Can't get the latest InDesign 9.2 no matter what
I've been running CC under Mac OS 10.9.1 for some months with no apparently problems.
Then the big releases came last week, and a Photoshop update appeared in the CC Desktop app. Updated.
Nothing ever showed up for InDesign, which is stuck at 9.0. (Should already be at 9.1)
OK, uninstalled InDesign and downloaded with the CC Desktop app. Still 9.0.
OK, followed instructions to uninstall everything and run the CC Cleaner app. All Adobe apps entirely cleaned.
Started from scratch, downloaded the CC Desktop app and installed InDesign. Still 9.0.
I'm stumped. What do I have to do to get the latest InDesign?Just to reply to myself to help any one else in this situation, I suspected it was some bogus preference/setting somewhere, and verified that by creating a new user and finding that, indeed, I could see the InDesign 9.2 update.
So I deleted absolutely every last vestige of any Adobe-provided application, preference, setting, folder, file, script, etc.--absolutely nothing Adobe on my system, and started over. (Probably a good idea every few years anyway. )
Once I did that, started over, downloaded the CC desktop app, downloaded InDesign, and, yes, it's all fine at 9.2. -
I have uninstalled and reinstalled iTunes Version 11.4.1 and still cannot access. I continue to get the Error 7 Windows Error 193 and now I am getting the Apple Mobile Device failed to start. I can't access any of my music I HAVE PURCHASED. What to do?
I am getting the same error message - error 7, Windows error 193 running iTunes on a PC Laptop (HP) which has been running iTunes previously for at least 2 years.
I followed the Apple support page and uninstalled (in order) all Apple programmes specified, rebooted, then re-installed. Two additional errors crop up in re-installation, the first one is to do with Apple Mobile Support Device Services. It seems that this might be rectified by plugging in said devices before finishing the re-install. The second reads iTunesHelper was not installed correctly please re-install iTunes. This persists. I cannot uninstall iTunesHelper using the Control Panel, but I can delete it using Windows. However, after re-installing again, it still won't run and the original error comes back. I've downloaded and uninstalled 15 times now and this is taking far too long to be acceptable. -
i have ios 4.3.3 version and when i try to update my iphone to the latest version it with itunes it can't reach the update server. what should i do?
p.s.: i don't have any cinnection problem.....It could be the fact that your hosts file is directing itself to gs.apple.com Cydia not gs.apple.com Apple,
Hope it helps
http://support.apple.com/kb/TS3694
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service. -
I have Iphoto 9 version 8.1.2 what do I need to download to get iCloud working again for iphoto
I have I photo 9 version 8.1.2 what do i need to download to get icloud working on Iphoto again
I have OSX 10.9.1 MavericksWhat do I need to use My Photo Stream?
To use My Photo Stream you need an iCloud account, compatible devices, and up-to-date software:
iPhone, iPad, or iPod touch with iOS 5.1 or later
Mac with OS X Lion v10.7.5 or later and iPhoto 9.2.2 or Aperture 3.2.3 or later
Apple TV (2nd generation) with Apple TV Software Update 5.0 or later
PC with Windows 7 or later and the iCloud Control Panel 2.1 or later for Windows
For complete iCloud setup instructions, visit How to set up iCloud.
Not sure what "working again" means - With iPhoto '09 version 8.1.2 you have never had PhotoStream working
But you can purchase ioPhoto '11 version 9.5.x in the LNApp store - backup your iPhoto library and install
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I have garage band on my I pad and from what I can tell I have done everything right with the latest updates and icloud enabled on the i pad and app. A cloud is in the upper right corner of the song but when I look on my icloud drive on a internet browser on my PC it is not there. Any reason why?
Bring your phone into Apple for evaluation
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Hello. Since accepting the upgrade to the current version of I Tunes (11.4) I have been unable to get the application to boot. I receive the message that I Tunes was not installed correctly and Error 7 (Windows Error 193). I have uninstalled/reinstalled I Tunes several times and this has not resolved the issue. I also uninstalled/reinstalled Microsoft.net Framework 4 since this was suggested by Apple support. This also has not resolved the issue.
When I reinstall I Tunes, I get a message that the “Service ‘apple mobile device’ failed to start.” Verify you have sufficient privileges to start system services. I attempted to manually start the Apple Mobile Device service but get a pop up stating, “Error 1053: The service did not respond to the start or control request in a timely fashion.”Unsure what I should try next.For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if one component, such as Apple Mobile Device Support, won't install normally.
In your case I suggest you start with a clean download of the setup file using the direct link. If reinstalling AMDS alone doesn't work try tearing everything down again.
tt2 -
Why when I uncheck the McAfee box I am forced to download McAfee to get the latest version of Flash Player? What is the work around here?
I received your PM. Yes, the links have changed:
Flash Player for ActiveX (Internet Explorer)
Flash Player Plug-in (All other browsers)
Flash Player for Mac OS X -
logging onto frontierville on facebook i get a message that says "adobe flash player has crashed" so I downloaded the latest version & installed it & I still get the same message & i cant play my game - what to do?
== URL of affected sites ==
http://apps.facebook.com/frontierville/?crt&aff=bookmarks&src=bookmark&newUser&sendkey&ref=bookmarksI have had the same problem with firefox on facebook. It has happened for the last couple weeks. I can receive gifts under requests and every game I try crashes. I can usually read my homepage. this is getting really bad. I have cleared caches,downloaded what I am told to download to update, and cleared history and cookies and still happens , and have been told to get rid of firefox. what is the problem? and when I sent reports , nothing. and sent emails to all the games and told them and asked for help and never get responses. should I through the computer out the window, or delete you? I know they keep changing things on the games and that usually crashes stuff on mine, but all the time? this sucks. and I probably won't get a response from you either,but if this continues I will have to say, bye bye.It's ridiculous..before the crashes, it would take me over 2 hours to do a game and work on it. there was life before this and will be afterwards. it also happens on my regular email..not the crashing, but so slow and the download goes up and goes way down to almost nothing and keeps doing that.please help us all..thanks.
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I cannot install Photoshop Elements 2.0 on the iMac I got last year. I have been using the PSElements on my PC OK. What should I do besides getting the latest PSElements?
I think PE 2 only worked as far OS 10.3 Panther. There is no alternative but to get the version that works on your 10.7 Lion Machine, which I think is PE 6 or higher.
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How do I get my iTunes store to work? I have updated my iTunes to the latest version but every time I go to open it, it is just a blank white screen. No writing or anything. Help!?
Oh, and it is on a macbook pro
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I have updated my iTunes to the latest edition and now my iTunes will not open saying MSVCR80.dll is missing from my computer and that i have to reinstall itunes. I have tried reinstalling twice now and this error message keeps appearing. What is going on?
Solving MSVCR80 issue and Windows iTunes install issues.
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i have a canon 70d and just purchased elements 12. It will not open a raw file for me. I have been advised to download the latest version of camera raw, i have done this and it still says my camera is not supported. I really need to open my raw files. Can anybody help me.
You'll need to update to at least ACR 8.2 for the 70D to be recognized. The normal way to update PSE12 to the latest CR is to use Help / Updates in the Editor which should update to ACR 8.5.
According to Adobe's website PSE12 shipped with ACR 8.1 and you say it says yours is reported as ACR 8.0.
Are you using PSE 11 and not 12? PSE 11's maximum ACR version is 8.0.
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