HT201263 After following the steps above I get an error while restoring my Iphone. The error code is 1 or -1. Please suggest what should I do to resolve this problem

After following the restore steps. I get an error while restoring Iphone. error code is 1 or -1. Please suggest what should I do to resolve this problem.

Error 1 or -1
This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
http://support.apple.com/kb/TS3694

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HT201263 After following the steps above I get an error while restoring my Iphone. The error code is 1 or -1. Please suggest what should I do to resolve this problem

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