HT201263 Can anyone help? I cannot activate my  iphone after an ios7 update.

Can anyone help? I cannot activate my iphone4 after an ios7 update. I have carried out a  recovery-mode restore but when the phone is switched back on I enter the UserID and Password that are verified via itunes and icloud but no joy. It tells me the used ID and password are not correct.  This is is second hand phone that I have hand for a year. Apple says that I have to contact the previous owner to get their User Name and Password. This is impossible.They might have even passed away. I can believe Apple would do such a crazy software release.  There must be thousands of people in my shoes. 

This is the new Activation Lock feature that users have been wanting for years to prevent stolen phones from being restored and used by the thief.
If you cannot get the password to the previous user's AppleID then the phone will be useless to you.

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    <Serial Number Edited by Host>

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