HT201263 cannot download latest itunes, screen shows apple logo, slider does not appear, battery doesn't charge, cannot connect to itunes...
unable to restore/reset/connect to iTunes. Apple logo/low battery, slider does not appear....HELP!!!!!!!!!!!!!
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
Similar Messages
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I tried to reset my iPhone (3gs) with deleting all data. When it power off and automatically again on then it is showing Apple logo only. Not restore and startup my phone. iPhone alerming low charge and I tried to charge and not charging.
What I should do now?Something has gone wrong. Turn your phone off, then force it into recovery mode:
Leave the USB cable connected to your computer, but NOT your phone, iTunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new. In your case, select "new". -
I went into recovery mode - and keep receiving error 4005 - tried different usb, computers, did all updates possible nothing helps, my iphone screen shows apple logo and constant waiting circle
Same here. I tried to update my iPhone 5S and iPad 4 to 7.1 but iTunes wiped out them. This thing already happened for iOS 7.0.6 update. What happened to Apple? I am really curious whether Apple is aware of this problem.
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I disconnected my iPad unconsciously while it was updating ios 7.0.4 and it just stuck on that screen showing apple logo and a loading bar that just won't move on what to do now ????
It's not uncommon for it to not work the first time and sometimes, you have to try it a few times. Turn off your antivirus software and your firewall while you are trying to restore the iPad. Enable them again after you restore.
If that still won't work, post back with detailed information as to what exactly does happen as you go through the process. -
Screen shows apple logo with line
screen shows apple logo with line
to Connect the computer to the iPAD, I need to allow it on the iPAD. When the iPAD only show the plle and the line, hot to allow the computer access then?
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iPad won't restore, shows apple logo, won't restart. Battery is low but won't recharge. Is it a sudden loss of battery function?
If you were restoring to a backup or resetting back to factory defaults, then have you tried recovery mode : http://support.apple.com/kb/ht4097 ?
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I purchased and downloaded an audiobook to my iPhone. It does not appear in Music >> Audiobooks, but does show up when searching my iPhone.
Welcome to the Apple community.
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer. -
I had my iphone 3GS and then upgraded to 6.1.3. Now the phone is in a loop and reboots everytime the Apple logo comes up. I held teh home power and connected to itunes to retore, but it won't restore. any ideas?
Hey harikrishnandhk,
Thanks for the question. I understand you are having issue with your iPhone 3GS. You are definitely taking the correct steps, as you'll want to restore the iPhone in recovery mode. For information on doing so, see this article:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Thanks,
Matt M. -
my iphone was powered off due to low battery charged it after few hours it took 30 min to show apple logo but i noticed that my phone was charging slow and draining fast, after this updated it to 8.1.2 same problem & rest to factory still same problem (plz help)
Hello abdullahfromvenus,
Welcome to the Apple Support Communities! I see that you are experiencing issues charging your iPhone 5. I can understand how frustrating that may be. The following resource provides a few troubleshooting steps that may help to isolate and troubleshoot this issue:
If you can’t charge your iPhone, iPad, or iPod touch - Apple Support
http://support.apple.com/en-us/HT203030
Cheers,
Matt M. -
On my Iphone 4s, I can not get any response accept the apple logo after recharging for an entire day and trying to connect to iTunes. A few days before that the speaker suddenly stopped working during a call. I also reset everything by connecting to itunes but no luck then. help?
Hey there xntricj,
It sounds like you are putting a password for your Apple ID that works without issue on your iPad into your iPhone but get a message saying that the password is incorrect. I recommend the steps from the article named:
iCloud: "Incorrect Apple ID or Password" alert when setting up iCloud after upgrading to iOS 7
http://support.apple.com/kb/TS5207
After completing iOS 7 setup, go to Settings > iCloud.
Scroll down and tap Delete Account, then enter your previous Apple ID and password.
If your Apple ID or password are not accepted, follow the steps in iOS 7: If you're asked for your previous Apple ID when signing out of iCloud.
Thank you for using Apple Support Communities.
All the very best,
Sterling -
Downloading a dmg file shows in activity but does not show in downloads folder
downloading a dmg file shows in activity but does not show in downloads folder
Maybe
iOS: Unable to import photos to computer
Did it show before?
If you connect to another PC does the iPod show up in My Computer?
Have you installed only camera or scanner programs on your computer? -
My ipod screen does not light, you can see the icons, connects to itunes but it does not even light up the brightness of the screen. I made him the restoration of production and did not work.
Please I need to know what do I have to do.
RegardsIf you can't enter the passcode then you have to place the iPod in recovery mode and then restore the iPod via iTunes. For ecovery mode see:
iPhone and iPod touch: Unable to update or restore
Note that this requires using the sleep/wake button. If you are not successful then there is nothing else that I know you can do. -
My phone does not want to come on pass the 'connect to itunes' logo on the screen. This happened after I was updating the phone software through itunes, and itunes said I needed to restore my phone if it is to work with itunes, which I did. An error (1015) box popped up and... well.... here we are. I have an iphone 3G. The support coverage is expired.
I just want to return to my phone functioning as before.Was this iPhone jailbroken?
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Ihave a movie stuck in itunes for 3 weeks taking up 7 gigs of memory.I deleted it from the videos app but still remains on the ipad.I also tried deleteing it from itunes on the pc but it does not appear there.Dont want to reboot the ipad if possible .Thanks
That list includes all the apps that you installed to your device directly from iTunes on the computer, or which were purchased on the iOS device and subsequently transferred to iTunes on the computer.
If you right click on any item in that list and choose "Show in Windows Explorer" it will open your iTunes application installer directory on your computer, which should be:
C:\Users\User\Music\iTunes\iTunes Media\Mobile Applications
In there are all your saved application installers (*.ipa files). You need to delete those actual installer bundles and then make sure to NOT allow the "transfer purchased content" when you sync or backup in iTunes (as that will just put them back on your hard drive).
One caveat to removing those, is that if you ever wish to keep a specific release of a particular app, and the developer replaces the iTunes/App store version with something else, your sole source for your older version will be your own stored copy of it. So for example, when PDF expert released their iOS 7 update, and charged everyone full price for it, if you wished to keep using the previous version on your own devices, then you needed to keep a copy of the installer on your own computer as that older version is no longer available in the store front. -
i download adobe flash player as prompted and it does not seem to be recognized.
Go to Apple > System Preferences > Flash Player
and check to see if your Flash Player is up to date.
11.9.900.170 is the latest version.
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