HT201263 did the restore as instructed, but the phone still wants a passcode. Itunes recognizes my phone, but i don't remember the passcode. Now what?
I don't remember my passcode. So, I did the restore as instructed (turned phone off, plugged it into computer w/ home key pressed until iTunes came on). It asked if I wanted to restore the phone. I clicked yes. It went through the motions, downloaded whatever, recognized my phone, etc., BUT my phone still asks for a passcode. Now what?
Restore as new, not from a backup.
Similar Messages
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I have recently just bought an iPad but before I purchase anything I need to answer my security questions, I don't remember the answers, I went to forgotten my security questions answers but them email was sent to my old email address
If the email hasn't arrived after a few hours and isn't in a spam filter, you need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(106007) -
I' ve got problem with my Apple ID. I would like to use my czech acount to buy new apps but there is stiil 1 $ left from my previous gift card. I don't remember the password and it seems to me no way to find solution....
Hoterka wrote:
I' ve got problem with my Apple ID. I would like to use my czech acount to buy new apps but there is stiil 1 $ left from my previous gift card. I don't remember the password and it seems to me no way to find solution....
There may be a solution but I doubt that the trouble will be worth the dollar that you'll gain. -
The Apple ID that appears in my iCloud account is different from the one I use every time I' m requested by Apple. I forgot the password for the iCloud id. I need to know how to change the iCloud id and make them both the same.
Is this a second hand iPhone?
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Just did a restore for a new 4S. I want to do a new iCloud account and discard the one that came with the restore. Any suggestions?
Welcome to the Apple community.
Settings > iCloud, scroll down and delete the account, sign back in by choosing the option to create a new Apple ID. -
i need to run an iphone restore from itunes but i don't remember the backup password. any thoughts/help/suggestions?
Try entering the password on your iPhone
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Have an iphone 5c 8g. The home button has stopped working. Did the same a few months ago and recovered 24hrs later. Can anyone explain this problem. Phone still in warranty. Had steam issue recently but this was after last home button episode and no evidence of damage.
If you are playing in hockey arenas a lot or if you are bringing it into bathroom same time as shower it may not seem like much but overtime the steam can acquire and build up in the phones usb dock flex cable swell as the home button flex cable. Bring again into apple store and should be covered under warranty again. could also be a delay in a 8gb 5c software may just be very lag.
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When my husband and I first bought our iPhones, I was the only one with an Apple ID (since he never used iTunes). He used my apple id to get apps. Now he has his own ID, but my apple ID email address keeps popping up on his phone when he tries to download an app. We do not want to have all of the same apps on our phones. How can we change the ID on his phone? I already tried going to Settings>iTunes &App Store> and changing the Apple ID to his account email and that did not solve the problem. To make things worse, I recently changed my Apple ID email address (without getting a new ID) and I do not remember my old password (and this is the address that is popping up on his phone). He does not have any music on his phone and all of the Apps that he has are free. Any help you could offer would be great (-:
All apps are forever tied to the Apple ID that bought them. To stop your id from popping up, you need to delete the apps on his phone, and then repurchase them under his account.
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Hello I have an apple Id on my ipad 2 and I want to change my password of my Id but I could not do it because I don't remember the answers to the security questions what to do?
Did you setup your account with a rescue email address? If so...
http://support.apple.com/kb/HT5312 -
There are quite a few songs, videos, television shows, and movies I purchased years back, well before the cloud with two different user id's that I don't remember the passwords for, and when I try and get to the security questions, it says the information doesn't match. I'm ****** because I'm sure they will have some convenient excuse for not getting me out of this mess with my new laptop, but as long as my old one works, I can still access the previous library, where EVERYTHING plays. How can the new laptop not be recognized when I had all of the information transferred from the old laptop? Now I have to hope my old laptop doesn't crap out for a few years longer!!
I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option? -
I just purchased the Iphone 5 and i want to give my iphone 4 to a family member but there's a passcode set on my restrictions that i don't remember. How can I by pass this?
Restore the iphone as new
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My computer will not let me click the box in iTunes where it says "sync only checked music and videos." So i cant unsync songs that i don't want on my iPod but still want in my iTunes. HELP?!
These are your options:
1. Restore the iPhoto library from the most recent backup that predates the issue.
Advantages: Always works, if library damage is causing the problem and the backup is intact.
Disadvantages: Impossible if you don't have a backup. All changes made since the backup are lost.
2. Repair or rebuild the library. Be sure to back it up first.
Advantages: May solve the problem with no loss of data.
Disadvantages: May fail. May take a long time if the library is large.
3. Scavenge the library with a third-party application called "iPhoto Library Manager," which you can find in a web search. From the application's menu bar (not the iPhoto menu bar), select Library ▹ Rebuild.
Advantages: All images should be preserved.
Disadvantages: All books, calendars, and slideshows will be lost. -
i shifted from a windows to a mac.. I want to add songs to my ipod tpuch 4th gen.. but if i try to sync with itunes it says my songs will be replaced by the new songs.. Is there any way that i can have my previous data safe??
Your iPod can only be synced with one computer at a time. If you try to sync it with a new computer/iTunes library, it will replace the contents of the iPod with whatever is in the new library. You should probably disable the autosync functionality first by going to Edit -> Preferences, clicking the Devices tab, and enabling the prevent iPods,iPhones, and iPads from automatically syncing option.
Before doing anything else, authorize the new computer with your iTunes Account. In iTunes, choose Store -> Authorize This Computer and enter in the correct credentials. Either copy a backup file from your old computer to your new one or create a new backup of your iPod in iTunes before letting it sync.
Then right->click on your iPod Touch from under the Devices section in the left hand pane of iTunes and choose Backup. You might also want to take a look at this article to see what it all included in the backup.
iOS: How to back up
Now onto synced content such as music, videos, photos, etc. For iTunes purchases you can copy them back into iTunes by choosing File -> Transfer Purchases. For all other nonpurchased iTunes content, see this excellent user tip from another forum member turingtest2 outlining the different methods and software available to help you copy content from your iPod back to your PC and into iTunes.
Recovering your iTunes library from your iPod or iOS device
Once the backup has been made and all other synced content such as music, videos, and photos are back in your iTunes library, restore your iPod from that backup you made earlier. Here is more on backing up and restoring your iPod.
iTunes: Backing up, updating, and restoring iOS software
If you do happen to lose any purchased content, you can always redownload it from the iTunes Store again at no cost via iCloud. See this article for information.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
B-rock -
I met someone last weekend and I stored the number in my phone but don't remember the person's number. My phone has tons of numbers so it's impossible to tell which one is hers. Is it possible to tell which are the last numbers I added to the phone?
Did you download it to iTunes?
If so, connect your iPhone to your computer and open iTunes. Click on your iPhone and navigate to the Tones tab. Be sure to click in the box next to Sync Tones and mark the ones you want on your phone. Then click on the Apply button and you should be all set. Once your iPhone finishes syncing, open your iPhone and choose settings > sounds > Ringtone. In the listing of possible ringtones you should see the ones you just added at the top of the list. Tap the one you want to use for your main ringer and it is a done deal. -
My I pod is disabled and i don't remember the password but it doesn't give me another option.
please help!Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
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