HT201263 error code 21

When I try to recover my iphone 5, I encountered error code 21. Can anybody help to explain this and how to resolve the error code?
Thanks,

http://lmgtfy.com/?q=iPhone+error+code+21

Similar Messages

  • HT201263 Error code 2001 on iPhone 4s

    My wifes phone got wet in my pocket. tried to reset and i keep getting an error code 2001 from iTunes.  apple store won't touch it because they think i have submersed it in water. Can anyone help before i do throw it in a river

    First make sure the iPhone is dry, dry n a sealed container with uncooked rice for a week and periodically change the rice.
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    Check your USB connections
    Related errors: 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650, 2000, 2001, 2002, 2005, 2006, 2009, 4005, 4013, 4014, or “invalid response."
    If the USB connection between your device and computer is interrupted, you may be unable to update or restore.
    To narrow down the issue, you can also change up your hardware:
    Use the USB cable that came with your device, or a different Apple USB cable.
    Plug your cable into a different USB port directly on your computer. Don't plug it into your keyboard.
    Try a different computer.
    If necessary, resolve any further issues with the USB connection, then with your security software.
    If you're still seeing the error message, check for hardware issues by following the next section.
    Check for hardware issues
    Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.These errors mean that your device or computer may have a hardware issue that's preventing the update or restore from completing.
    Check that your security software and settings aren't preventing your device from communicating with the Apple update server.
    Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
    Confirm that your security software and settings are allowing communication between your device and update servers.
    If you still see the error message when you update or restore, contact Apple support.
    Apple will exchange your Phone for a refurbished one for $199
    Out-of-Warranty Service
    If you own an iPhone that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will service your iPhone for the Out-of-Warranty Service fee listed below.
    iPhone model
    Out-of-Warranty Service
    iPhone 5s, iPhone 5c,
    iPhone 5
    $269
    iPhone 4s
    $199

  • HT201263 Error code -1

    I get error message -1 after trying to update to ios6 as phone won't turn on just says connect to iTunes. Then iTunes says in restore mode. After trying to restore get error message -1.

    Error 1 or -1
    This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.

  • HT201263 I purchased an 1gen 16GB Ipod from a seller. The ipod only shows the connect to itunes logo when connected to computer. The display shows without the word itunes. I got error codes 1603 and 1604 and have followed all the steps that were shown on

    I purchased a 16gb ipod touch 1 gen and it wont restore or show the battery chaging icon. It shows the symbol of usb cable and what appears to be an itunes symbol without the itunes words being displayed. Upon trying to restore I have gotten error codes 1603 & 1604. I referred to the apple website for assistance and followed the steps to the letter with no results. So what else should I try or could I try because I have has no such luch thus far? I have held the home button and power button I tried to enter DFU mode but unsuccessful due to the screen boots with apple logo then immediately goes to the itunes screen and no further only when connected. Will not power on without usb connection have charged battery to see if it was the issue and no battery bar locator displays with or without being connected to PC.

    So you did all this:
    Error 1603: If you receive this error and the iOS device is not automatically placed into recovery mode, it may be necessary to do so manually. Refer to iPhone and iPod touch: Unable to restore for steps on placing iPhone into forced recovery mode. Also, remove the IPSW and attempt to restore again. If you do not want to remove the IPSW in the original user, try restoring in a new administrator user.
    Error 1604: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
    If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
    Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
    Restore and wait for error 1604.
    When prompted, click OK.
    Close and reopen iTunes while iPhone remains connected.
    iPhone should now be recognized in Recovery Mode again.
    Try to restore again.
    If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
    http://support.apple.com/kb/TS3694#error1603
    Did you try the last paragraph too?

  • HT201263 What happens when you follow all the steps in this article, but your 4s repeatedly gives you an error code (9) and you've changed cords AND computers and nothing is working???

    My mom passed me her phone as she couldn't get it to restart.  I got it to charge and restart in recovery mode.  However, I've tried all steps on this and many other forums and it is stuck in "trying to restore".  On the phone, it will blink a white screen, show the apple logo and a progress bar then quickly disappear then on the computer give me error code 9.  I have tried 3 different cords, on both my MacBook Air and my iMac.  Same results on both computers.  She purchased a new phone as she couldn't do without, but would love to fix this phone and give to one of my children.  This phone has not been jailbroken.  Any help would be sooooo appreciated!  Not sure what will happen if I try to take this to Apple.

    For stated error see this
    Error 9
    This error occurs when the device unexpectedly loses its USB connection with iTunes.  This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.
    Quite likely that multi-pin dock connector of the iPhone requires cleaning or closer inspection.

  • HT201263 I get an error code every time I try to restore my iphone 4.

    My iphone had some issue and now it only comes on when I plug it into a computer.  When I do that the "plug into itunes" symbol comes on the screen.  When I attempt to restore the iphone it makes it partially through the restore but always ends with an error code, normally 2001 or 2006, but sometimes others. 

    Check out this article: http://support.apple.com/kb/TS3694#error2001
    Click the disclosure triangle next to "Error 2000-2009…"

  • HT201263 After following the steps above I get an error while restoring my Iphone. The error code is 1 or -1. Please suggest what should I do to resolve this problem

    After following the restore steps. I get an error while restoring Iphone. error code is 1 or -1. Please suggest what should I do to resolve this problem.

    Error 1 or -1
    This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
    http://support.apple.com/kb/TS3694

  • HT201263 cannot reinstall OS, it's always says error code 23

    i cannot re-install the OS of my iPhone 3 it always says error code 23, please help

    Check for hardware issues
    Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
    Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the error message when you update or restore, contact Apple support.
    Error 1015 might happen after making unauthorized modifications to iOS, also called "jailbreaking."

  • HT201263 have tried to restore my ipad and it does not complete the restoration and gives me an error code

    I have tried many times to restore my ipad to factory settings with no luck.  It does not get through the whole process and gives an error code of 3194 cannot restore.  It then directs me to a website that does not help and is very hard to get rid of.  I am ready to send my ipad back and get a new one.  Is there any solution to saving my current model?

    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
    Update and restore alert messages on iPhone, iPad, and iPod touch
    http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
    iOS: Resolving update and restore alert messages
    http://support.apple.com/kb/TS1275
    iPad: Unable to update or restore
    http://support.apple.com/kb/ht4097
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/TS3694
     Cheers, Tom

  • HT201263 whats error code 21???

    what does error code 21 mean when trying to recover your device??

    http://lmgtfy.com/?q=iPhone+error+code+21

  • HT201263 After new download my ipad 2 is stuck with the connect to itunes screen. I've tried to restore and it never works & gives me an error code. Nothing works

    I installed ios 7 to my ipad 2 and it remains in the connect to itunes screen. I have connected to itunes to restore over and over again and keep getting error code. No home screen since update.

    You are in Recovery Mode. Follow the instructions below to recover your iPad.
    http://support.apple.com/kb/ht4097

  • Cannot delete file from external hard drive (error code 36) in Finder, but Terminal is ok

    I have a relatively new Macbook Pro Retina 15" and have a Western Digital 1 TB Passport.  I've been using the passport for about a year now without any problems on older Macbooks in my house.  I used to be able to read and write to this drive no problem.  I am using the Paragon NTFS for Mac software in order to read and write to the NTFS drive.  When I navigate through the drive in Finder, if I try to create a new folder, I do not have a problem.  If I try to delete that folder I just created, I get this error:
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    The folder has nothing in it whatsoever.  I just created it.  But if I go to Terminal and I run
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    This works fine.  Why is Terminal acting different than Finder?  This does not happen on my other Macbooks.  Thanks in advance.

    Thanx for such qucik reply!!! The pages were great, it had an answer for my problem, but unfortunately it also involved me dealing with it only on the MacIntosh HD itself, not on mounted external drive I suppose... So it didn't work they say that there is an icon in the left corner indicating locked folder - I don't see any icon on it. It says you can untick the box to unlock the folder - there is no tick to be unticked. Finally, they say that if I don't have permition or rights I cannot delete it. But how do i change permittion which already says that i can read and write in it? So everything appears to be normal only I cannot delete it. there is not even any warnig telling me I don't have enough rights, it just requires the password and after me typing it in it makes the sound of scraping paper but does nothing more. I aslo had some problems with emptying Trash after being seemingly succesful with one file and had got so far to have them appear in the Trash (no clue how this one actully got there though..) I followd the advice and emptied the Trash with Terminal. The Folder is still there but it shows 0 Kb... So far so good BUT: It is still on the external drive, so I obviously only managed to copy it into the Trash!!! Phew, innit a bit too tight to poor owners, this macbook?? I want my rights back!

  • Report generation failed----​error code:-1720​5; Access Denied.

    Hi, All
        i have a trouble about report generation.it seems the error happened at the "write UUT report"--this step is teststand report generation'DLL.
        detail:
        An error occurred calling 'Save' in 'Report' of 'NI TestStand 2010 SP1 API'
    Access Denied.. Error writing to file 'D:\program\seq\xxx.xml'.
    The file might be open in another application. If file access is intermittently denied, you should try disabling the Microsoft FindFast utility. 
        error code:-17205; Access Denied.
        locationtep 'Write UUT Report' of sequence 'Single Pass' in 'SequentialModel.Seq'
        How to fix it?
        Thanks a lot.
    BR

    Hm, it looks like the file might be open in another application. If you see that file accesss is intermittently denied, you should try disabling the Microsoft FindFast utility.
    CTA, CLA, MTFBWY

  • There was a recent upadate on my PC, however it does not work. A error code comes up which says, min version is not compatible with max version. And I caanot open my browser. Please help.

    I do a system restore which allows me to open my browser. Without this I cannot open my browser - the error code comes up every time.

    Do a clean (re)install
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    * Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
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    * It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
    From https://support.mozilla.com/en-US/questions/764376

  • My ipod touch is not list as a device on itunes.  When I tried do update itunes, I get a ox8007054f error code and the update will not complete.

    My ipod touch is not listed as a device when connected to my computer.  As suggested I attempted to download the latest of itunes.  I got an
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    Have you looked at this completed previos discussion. It discusses 0x8007054F.
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