HT201263 Having trouble forcing a reset on a disabled iPod touch 4th gen

My sons iPod touch 4th gen is disabled as he forgot his pass code. I have tried to force a reset but the iPod has never been synced before with any pc it comes up with error asking for pass code. What can I do?

Use any computer with iTunes and Restore as new.  Since it has never been synced, he will lose all of his data.

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    Error 13 and 14: These errors are typically resolved by performing one or more of the steps listed below:
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    Put a USB 2.0 hub between the device and the computer.
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    Eliminate third-party security software conflicts.
    There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
    Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
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    Above is from the same article I provided above.

  • I am having trouble looking at video podcasts on my ipod touch. they are all greyed out. I have tried removing them and resyncing. this did not work. any ides?

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  • HT201263 my ipod touch 4th gen isnt work after a long time with 0 percent battery power.Then its not working. computer doesnt respond to my ipod .only black screen is appearing it even not wake up after reset it what can i do please help me

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    After being connected to a charging source overnight try:
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    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar

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    I am having the same problem (lost in back-up purgatory) on both my iPhone 4 and my iPad2.  I am running Windows XP.
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  • I want to reset my ipod touch 4th gen but i have forgotten the restrictions passcode and for some reason its not working on my laptop on itunes and the restore thing wont work! any help?

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    Make sure you have the Current Version of iTunes Installed on your computer
    iTunes free download from www.itunes.com/download
    Then See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...  Be sure to Follow ALL the Steps...
    Take your time... Pay particular attention to Steps 3 and 4.
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    Note:
    To remove a forgotten Restrictions passcode you will need to  Restore the Device as New...
    OR... From a Backup created Before the Restrictions Code was set....

  • My ipod touch 4th gen. won't charge or reset or come one at all.

    Please help.  I have a ipod touch 4th gen.  Yesterday it died, battery ran down, and i've not been able to get it to do anything.  The screen shows the battery with red, but it's really faint.  I've tried to reset/restart it several times, but it still does nothing.  I plugged it up to the computer, hoping to reset it via itunes... nothing.  I left it plugged up to the computer for several hours hoping it would charge....nothing.  Tried the docking station to charge it, nope. 
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    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
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  • I recently reset my iPod touch 4th gen. (holding power and home buttons at the same time.)  now it won't let me change my wallpaper, in the photo section or the settings. Any ideas, please? Thanks.

    I recently reset my iPod touch 4th gen. (holding power and home buttons at the same time.)  now it won't let me change my wallpaper, in the photo section or the settings. Any ideas, please? Thanks.

    What happens when you try to change them?
    Try:
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    Go to Settings > General > Reset and tap Reset All Settings.
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    - Restore from backup. See:                                               
    iOS: Back up and restore your iOS device with iCloud or iTunes
    - Restore to factory settings/new iOS device.                       

  • Have an iPod touch 4th gen.  It is completely charged, but once I disconnect from a power source it shuts down and then the apple logo just keeps reappearing.  I have restored via iTunes and reset all the settings.  Any suggestions?

    Have an iPod touch 4th gen.  It is completely charged, but once I disconnect from a power source it shuts down and then the apple logo just keeps reappearing.  I have restored via iTunes and reset all the settings.  Any suggestions?

    If you restored to factory settings/new iPod via iTunes (Not via Settings>General>Reset>Erase all Content and Setting) and still have the problem that indicates a hardware problem.
    Make an appointment at the Genius Bar of an Apple store..
    Apple Retail Store - Genius Bar

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    i have an ipod touch 4th gen ... love it .. but only one problem... the headphone jack is giving trouble.... help me plz!!

    Have you verified that it is the headphone jack that is the problem by trying opther sets of headphones?
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    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

  • Is there a way to reset iPod touch 4th gen without the sleep/wake button?

    Hey everyone! My iPod touch 4th gen power button is jammed into the iPod itself. This is obviously a big issue, but is not the main point of this post. My iPod has been laggy and slow, so I need to reset it. (NOT restore, but slide to power off; press and hold home+power for 10 seconds) is there a way for me to do this without my sleep/wake button.
    Thanks in advance.

    To reset the iPod without the hardware buttons,
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  • I have a iPod Touch 4th Gen. Would not turn on. I try doing a reset (Power/Lock and Home for 10 sec), still nothing.

    I have a iPod Touch 4th Gen. It ran out of battery. So I charged it and it wouldn't show the charging sign. After a few hours, I tried turning on the device, it would not work. I try doing a reset (Power/Lock and Home for 10 sec), still nothing.
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    Used different chargers, usb cables.
    Try doing reset.
    I did not drop it recently or drop the device into water. It was working fine before.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar              

  • I have and ipod touch 4th gen that has the white screen of death but my home button doesnt work. how do i reset it?

    i have and ipod touch 4th gen that has the white screen of death but my home button doesnt work. how do i reset it?

    Restore, if iTunes will let you.  Everything except the password will be restored.  Connect via cable to the computer that you use for sync.  Be forewarned that it takes a long time.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
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    If you're unable to do the Restore, go into Recovery Mode per the instructions here.

  • Resetting iPod Touch 4th Gen

    So I found an iPod touch 4th generation in the road and stopped to pick it up. The screen was completely shattered so I went on Amazon and bought a new one and put it on. When I turned it on It had a passcode. I tried resetting it with the power and home button but the power button doesn't work. After this I tried downloading several different programs like RecBoot and Reiboot but they wouldn't install properly I think because I have Windows 8. But I was just wondering If anyone had any solutions. Thanks!!!

    Have you tried on another coputer?
    Does the computer and iTunes see the iPod?
    You can this this program
    The Firmware Umbrella - TinyUmbrella
    Installs blootware on PC too
    otherwise thres is something else wrong with the iPod that prevent restoring

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