HT201263 HELP!! I am trying to do a restore and update on an iPod... I think it is the first generation.... I keep getting an error message. Done all the troubleshoots.... still nothing!

I tried to do an update. Was prompted to do a restore and update. I am getting an error message. It will not restore OR update. I have tried all of the troubleshooting and it won't work now!

Disable your firewall/security software.

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I have a tried to format my seagate free agent 1TB external hard drive so I can use it, but I keep getting an error message saying it failed. Can n e 1 help me plz

I have a tried to format my seagate free agent 1TB external hard drive so I can use it, but I keep getting an error message saying it failed. Can n e 1 help me plz

This article has a link for more information on finding your profile directory: [[Fix the "Could not initialize the application's security component" error message]]. On Windows 7, you can try this (either in a Windows Explorer window address bar or from the start menu search box):
%APPDATA%\Mozilla\Firefox\Profiles
You may see one folder in there and that's the one you want. If you see more than one, look for the one with the most recently modified files.

I am trying to update my 3GS to the IOS 5 i keeping getting an error message while updating and it tells me i will lose eveything on my phone please help

I am trying to update my 3GS to the IOS 5 i keeping getting an error message(-50) while updating and it tells me i will lose eveything on my phone please help. my phone is IOS 4.3.5.

See if this Helps
Delete Photo Cache
http://support.apple.com/kb/TS1314
If on a Mac...
Goto Home > Pictures > iPhoto Library...
Right Click and choose Show Package Contents...
Find the Folder called iPod Photo Cache and drag it to the Trash...
Close the Finder Window..

I'm trying to upgrade to the latest iTunes, but keep getting an error message C:\config.msi\7db625.rbf

Please help
I'm trying to upgrade to the latest iTunes, but keep getting an error message C:\config.msi\7db625.rbf

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2

HT203167 I am trying to download a digital copy to i-tunes and keep getting an error message that says the disk I am attempting to use is full. What does that mean

I am trying to download a digital copy to i-tunes, but keep getting an error message stating that the disc I am attempting to use is full. What does that mean???

Hi, reagans3.
Thank you for visiting Apple Support Communities.
I see you are experiencing issues with iMessage. I am not sure what troubleshooting steps that you have processed; however, there are some additional steps in the article below that may help.
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
Cheers,
Jason H.

I keep getting an error message that says "The administrator has set policies to prevent this installation" when I try to install iTunes. I have tried everything on the website.

I keep getting an error message that says "The administrator has set policies to prevent this installation" when I try to install iTunes. I have tried everything on the website. When i try to remove the components of iTunes I get the same message. How can I download iTunes?

Let's try something relatively simple. Download and save a copy of the installer to your hard drive (don't run the install on line and don't start the install just yet):
http://www.apple.com/itunes/download/
Now right-click on the iTunesSetup.exe (or iTunes64Setup.exe) that you downloaded and select "Run as administrator".
Does that go through any better for you?

I'm trying to sync and back-up my iPad2. I keep getting an error message (1140) saying, "The iPad cannot be synced. An unknown error occured." What on earth is that all about?

I’m trying to sync and back-up my iPad2. I keep getting an error message (1140) saying, “The iPad cannot be synced. An unknown error occured.” What on earth is that all about?

iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
 Cheers, Tom

HT201210 I am trying to install the iOS 6 but keep getting an error message what is wrong

I'am trying to update my iPad with ios6 but it keeps showing an error message, how do
I fix this problem?

"The feature you are trying to use in on a network resource that is unavailable. Enter alternate path to a folder containing the installation package itunes64.msi".
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Help. Trying use imessage and keep getting an error message that says the person is not registered with imessage

I am trying to use imessage and everyone I am trying to send to I keep getting a message that they are not registered with imessage. They all have iphones and I know for a fact they are all registered. I have tried all the trouble shooting steps I have found so far. I made sure my imessage is turned on and set under my apple id and email, I'm connected to wifi. etc... I can use facetime but can not message anyone. Thanks in advance for you help

Hi, reagans3.
Thank you for visiting Apple Support Communities.
I see you are experiencing issues with iMessage. I am not sure what troubleshooting steps that you have processed; however, there are some additional steps in the article below that may help.
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
Cheers,
Jason H.

HT201320 I have tried for over 2 hours in trying to set up an email accout and followed the directions. I keep getting same error message over and over again. Invalid use rid or password

I have tried for over 2 hours to get email on my phone. Shut off and on and tried to pick new password. Keep getting error message. Very frustrated

Since the title of your post says " ... invalid use rid or password ...", I suspect the issue is some illegal mix of blanks and/or special characters (e.g., punctuation) in either your user ID, password, or both.
Be very careful you are following the rules for what constitutes a legal user name and a legal password.

I have Pages 09 but it will not save a document. I have tried clicking on all the options but I keep getting an error message that the document cannot be saved. Any help?

I have Pages 09, but it will not save a document. I have clicked on all options, but I cannot save anything. Any thoughts?

Hi lv,
This may help. File > Export > PDF or Word or RTF.
At least that will save your work.
Regards,
Ian.

I am trying to update the new OS however, I keep getting an error messaging saying to have my connectivity checked since it is not connected. I ran a diagnostics test and everything passed. Any ideas on how I can to make sure a connection is established?

I am trying to update the new OS system on my iPhone 4, however, when I connect to iTunes and try to download, I keep getting an error message that says the connection is not established. I ran a diagnostics test and everything passed, however, I'm not sure why I keep getting an error message when the software is at the end of downloading.
Any tips?

Disable your firewall/security software.

I tried to update my iTunes but it failed to complete, now I keep getting an error message MSCVR80.dll is missing

I tried to update my iTunes as prompted but it failed to complete. I tried downloading again and although it says it is complete, when I try to open iTunes I get an error message saying that the program can't start because MSVCR80.dll is missing. Does anyone know what this means and how I can fix this problem?

Read this:
MSVCR80.dll missing, cannot install iTunes

I was trying to restore data to my iphone, and I keep getting an error message from itunes with a (-50) at the end.

I was updating my iphone, lost my data, and was trying to reload the phone data. keep getting an error message and data will not restore. There is a (-50) at the end of the error message. Any ideas on my next step?

Thats the annoying part! I have enough space and I'm putting things on a external hard drive and I keep deleting it off the computer.

When trying to do a recover and update an old iPod touch, "unknown error" occurs and nothing happens. I have followed all the trouble shooting suggestions but nothing works. Ideas?

When trying to do a recover and update an old iPod touch, "unknown error" occurs and nothing happens. I have followed all the trouble shooting suggestions but nothing works. Ideas?

Hi msclaude,
Welcome to the Support Communities! I'm not sure from your post what steps you have tried, but it sounds like you may need to use recovery mode to address the issue with your unresponsive iPod touch.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
http://support.apple.com/en-us/HT201263
If you can't update or restore your iPhone, iPad, or iPod touch
You can put your iOS device into recovery mode, then restore it using iTunes.
Use recovery mode
You might need to use recovery mode to restore your device in these cases:
iTunes doesn't recognize your device or says it's in recovery mode.
You see the Apple logo onscreen for several minutes with no progress bar.
You see the Connect to iTunes screen.
Learn what to do if you see the progress bar onscreen for several minutes.
To put your device into recovery mode, follow these steps:
Turn off your device and leave it off.
Plug in your device's USB cable to a computer with iTunes.
Hold down the Home button on your device as you connect the USB cable. Keep holding down the Home button until you see the Connect to iTunes screen.
When you see this screen, release the Home button. If you don't see this screen, try steps 1 through 3 again.
When your device is connected, iTunes will open. You'll see a message saying that iTunes has detected an iPhone, iPad, or iPod touch in recovery mode.
Use iTunes to restore your device. Restoring in recovery mode will erase your device. If you previously synced with iTunes or iCloud, you might be able to restore from your backup.Get more help
Learn what to do if you don't see your device in iTunes for OS X, or in iTunes for Windows.
If you put your device into recovery mode by mistake, restart it. Or you can wait 15 minutes and your device will exit recovery mode by itself.
I hope this information helps ....
- Judy

HT201263 HELP!! I am trying to do a restore and update on an iPod... I think it is the first generation.... I keep getting an error message. Done all the troubleshoots.... still nothing!

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