HT201263 Hi, how can I restore my ipod when this message appears after trying to restore "this device isn't eligible for the requested build"

Hi,
My kids disabled my ipod touch and I've followed the directions on line but when it comes to restoring the following error message appears, any point son how to fix this?

iOS: Restore error 3194 or 'This device isn't eligible for the requested build'

Similar Messages

  • Ipod touch cannot be updated or restored. getting a pop up which says 'the device isn't eligible for the requested build'. How do i restore?

    ipod touch cannot be updated or restored. getting a pop up which says 'the device isn't eligible for the requested build'. How do i restore?

    Error 3194, Error 17, or "This device isn't eligible for the requested build" - Apple Support

  • HT4623 i was updating my i phone 4 to ios 7 , and this message appeared " This device isn't eligible for the requested build" , how can i solve the problem?

    i was updating my i phone 4 to ios 7 , and this message appeared " This device isn't eligible for the requested build" , how can i solve the problem?

    This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
    Update to the latest version of iTunes.
    Third-party security software or router security settings can also cause this issue. To resolve this, followTroubleshooting security software issues.
    Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
    Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
    Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
    Copied from this website.
    http://support.apple.com/kb/TS3694#error3194

  • My ipod could't restore(this device isn't eligible for the requested build)?

    why my ipod could't restore(this device isn't eligible for the requested build)
    please help
    i used ipod touch 4 ios 5.1

    From this article: iTunes: Specific update-and-restore error messages and advanced troubleshooting
    Error 3194: Resolve error 3194 by updating to the latest version of iTunes. "This device is not eligible for the requested build" in the updater logs confirms this is the root of the issue. For more Error 3194 steps see: This device is not eligible for the requested build above.
    This device is not eligible for the requested build: Also sometimes displayed as an "error 3194." If you receive this alert, update to the latest version of iTunes. Third-party security software or router security settings can also cause this issue. To resolve this, follow Troubleshooting security software issues.
    Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. First you must uninstall the unauthorized modification software from the computer, then edit out the "gs.apple.com" redirect from the hosts file, and then restart the computer for the host file changes to take affect.  For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart. Also, using an older or modified .ipsw file can cause this issue. Try moving the current .ipsw file, or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
    B-rock

  • HT1414 I can't restore my iPhone 4S the iPhone "  " could not be restored. This device isn't eligible for the requested build. What I have to do?

    I can't restore my iPhone 4S the iPhone "  " could not be restored. This device isn't eligible for the requested build. What I have to do?

    You can also take a look at this information from this support document: http://support.apple.com/kb/TS3694
    This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
    Update to the latest version of iTunes.
    Third-party security software or router security settings can also cause this issue. To resolve this, follow Troubleshooting security software issues.
    Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
    Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
    Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw.

  • HT201263 my iphone is unable to restore or update, it says the iphone could not be restored. this device isn't eligible for the requested build.

    my iphone is unable to restore or update, it says the iphone could not be restored. this device isn't eligible for the requested build.

    sounds like your phone was jailbroken.  If this is the case, you're hosed.

  • My iPad 1 can't restore/update to 4.3.3 it says "this device isn't eligible for the requested build."

    Whenever I try to do a update/restore to iOS 4.3.3 I get an error saying "this device isn't eligible for the requested build."  This only started happening after I installed Xcode to enable the multitasking gestures, while on 4.3.2.  Thanks.

    Try manually downloading the update.
    Here is the update for the iPad 1;
    http://appldnld.apple.com/iPhone4/041-1010.20110503.ScEp3/iPad1,1_4.3.3_8J3_Rest ore.ipsw
    After you have downloaded the update, attach your iPad to your computer, open iTunes and select your iPad in the devices list. Press & hold the Option/Alt key and click the Check for Update button. Browse to where you downloaded the update and Choose it. iTunes will handle the rest.

  • HT201210 the ipod could not be updated. this device isn't eligible for the requested build. what is this? what to do to update my iPod

    the ipod could not be updated. this device isn't eligible for the requested build. what is this? what to do to update my iPod ?

    This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
    Update to the latest version of iTunes. Mac OS X 10.5.8 (Leopard) users may need to download iTunes 10.6.3.
    Third-party security software or router security settings can also cause this issue. To resolve this, followTroubleshooting security software issues.
    Downgrading to a previous version of iOS is not supported. If you have installed software to performunauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
    Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
    Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw.

  • HT201210 Stuck in recovery mode, unable to restore. "This device isn't eligible for the requested build."

    "The iPad "___" could not be restored. This device isn't eligible for the requested build."
    I tried all the trouble shooting steps listed here, and none worked.
    http://support.apple.com/kb/TS1275
    Any help would be great!
    Edit: iTunes and my Mac OS are all running on the most up-to-date versions.
    Edit 2: FYI I already tried everything mentioned here, as well. Nothing worked.
    http://www.idownloadblog.com/2011/12/28/device-not-eligible-upgrade-restore-requ ested-build/

    Got it.
    For anyone else who may find this thread and has the same problem in the future, here's what I did.
    http://osxdaily.com/2011/11/03/fix-this-device-isnt-eligible-for-the-requested-b uild-error-in-itunes-when-updating-ios/
    In case that link stops working, what I did was I exited iTunes, and then manually edited my hosts. The process is this:
    Go to the hosts file. For Mac OS X this is located at: /etc/hosts or /private/etc/hosts and in Windows it is located at: c:\windows\system32\drivers\etc\hosts
    Open the hosts file with Administrative privileges so that changes can be made and saved (eg: sudo nano /etc/hosts)
    Look for a line that resembles something like this:
    74.208.10.249 gs.apple.com
    Put a # in front of that to comment it out, making it now look like this:
    # 74.208.10.249 gs.apple.com
    Save the hosts file (control + O)
    Flush DNS cache and restart iTunes
    Essentially, anything with a gs.apple.com address, put a # and a space in front of it. Then, AFTER that, I flushed my DNS cache. The article says to do that before, but I found doing it after manually editing the hosts was the only way to get it to work. Here's how:
    Quit out of iTunes and open the Terminal in OS X Lion, then type:
    dscacheutil -flushcache
    Then you should be good to go. Hope this takes you less time to fix than it did for me. Cheers!

  • What can I do if "This device isn't eligible for the requested build"

    I just tried to restore my iPod touch 4G using my OS X 10.5.8 MacNook Pro and I get the error "This device isn’t eligible for the requested build"
    What's going on here? I did restores previously and they worked. Why would this stop working?

    How to Fix iTunes Error 3194?
    How to solve iTunes error 3194 in 10 simple steps
    Try on another computer

  • Iphone stuck in recovery mode and can't recover because "This device isn't eligible for the requested build"

    I have an iPhone 4S and it has been stuck in recovery mode for whatever reason. I have tried using data recovery software that can turn my phone to normal mode but when it tries all my phone does in turn off and then on again, back into recovery mode. I can't use iTunes to recover my phone because it won't let me do it without updating and recovering the iPhone. When I do this it gives me the error "This device isn't eligible for the requested build"
    Is there any other way I can restore my phone from backup without getting this error?

    https://discussions.apple.com/search.jspa?facet=content&type=discussion&sort=rel evanceDesc&showAnsweredFirst=true&q=This…
    Look for the thread with the green checkmark to find the answer to your question.

  • I try to restore my iphone 4 and this message pops up and sais the iphone could not be restored. The device isn't eligible for the requested build

    i try to restore my iphone 4 and this message pops up and sais the iphone could not be restored. The device isn't eligible for the requested build... can anybody help me ?

    sounds like your phone was jailbroken.  If this is the case, you're hosed.

  • HT201210 The iphone could not be restored.This device isn't eligible for the requested build

    Can anyone help me in restoring my iPhone .
    1) I updated my iPhone to iOS6 wirelessly and for some reason it stucked in Recovery Mode loop.
    2) I tried everything to came out of Recovery Mode loop but nothing worked.
    3) I don't have any backup so now im just trying to Restore/Update(i know i'll loose all my data ) As i just want my phone to work.
    4) The latest iOS6 image is downloaded with iTunes version is 10.7.
    5) But every time i try to restore it just stucks with the message."The iphone could not be restored.This device isn't eligible for the requested build."
    Any solution ?

    were you running a beta version of the software before updating?

  • When degrading to iOS5 EROR - The iPad "iPad" could not be restored. This device isn't eligible for the requested build"

    When degrading to iOS5 to older it shows the following error "The iPad "iPad" could not be restored. This device isn't eligible for the requested build",i have tried with red snow after that it was the same.Can any one help me in this.

    Downgrading the iOS is not supported. Also if you have iOS 5 beta then I assume that you are a registered developer, in which case you should be posting in the confidential developer forums : https://devforums.apple.com/index.jspa

  • "This device isn't eligible for the requested build" Trying to restore to 4.4.1

    Hello,
    I adquired yesterday the appleTv 2g. It comes with the 4.2.1 (2100) firmware. I would like o update it to the ios 5. But I press "restore" button on itunes, it downloaded the 4.4.1 and it keep saying: "This device isn't eligible for the requested build".
    I don't know what's happening. Can anybody help me?
    Thank you very much.

    The software versions are signed by Apple.
    If they are superceded or revoked the digital signature can be unobtainable.
    Many have posted issues with 4.4 and 4.4.1 and at least one site suggests these firmwares have been revoked pending bug fixes.
    I have not tried to update yet - when issues are posted I prefer to stick with what I've got.
    You may be able to update to 4.3 via itunes, the last 'good' version.

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