HT201263 Hi. My Ipod Touch switched off in the gym during exercise. I tried all the troubleshooting hints but nothing helps. It is not responding and I tried to charge in various ways by different cables and computers and all is in vain. Can anyone help p
Hi. My Ipod Touch switched off in the gym during exercise (got wet or battery wend down). I tried all the troubleshooting hints but nothing helps. It is not responding, not charging and is completely dead. I tried various charging from different sourches but nothing happens.
Any advice please?
If you tried everythng here then it is time for an appointment at the Genius Bar of an Apple store. It appears you have a hardware problem.
iOS: Not responding or does not turn on
Similar Messages
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I have an iMac (Mid 2010) and am running 0sx 10.8.5 and the WiFi always loses connection during sleep mode. I have seen numerous different solutions none of which seem to work. Can anyone help?
Test after taking each of the following steps that you haven't already tried. Back up all data before making any changes.
1. Make sure the network is on the preferred list by following these instructions. It's important to read the article carefully, as it's the starting point for any further efforts to solve the problem. If you skip any of the steps, the problem may not be solved. Make sure the box marked
Remember networks this computer has joined
is checked.
2. Follow the instructions in this support article under the heading
Symptom: After restarting or waking from sleep, my computer might not connect to the Internet
3. Reset the PRAM.
4. Make a note of all your settings for Wi-Fi in the Network preference pane, then delete the connection from the connection list and recreate it with the same settings. You do this by clicking the plus-sign icon below the connection list, and selecting Wi-Fi as the interface in the sheet that opens. Select Join other network from the Network Name menu, then select your network. Enter the password when prompted and save it in the keychain.
5. From the Location menu at the top of the Network preference pane, select Edit Locations. A sheet will drop down. Click the plus-sign button to create a new location. Give it any name you want. In the new location, set up the Wi-Fi service with the same settings you used before. Click Apply and test.
6. Launch the Keychain Access application. Search for and delete all AirPort network password items that refer to the network. Make a note of the password first.
7. Repair permissions on the startup volume.
8. Turn off Bluetooth and test.
9. Reset the System Management Controller.
10. This step shouldn't be necessary, but has been advised by Apple Support in some cases, apparently as a workaround for a bug. Open the Energy Saver pane in System Preferences. If applicable, click the padlock icon in the lower left corner to unlock the settings. Enter your administrator login password when prompted.
Select the Power Adapter tab and uncheck the boxes marked
Wake for Wi-Fi network access
and
Enable Power Nap...
if present. Then, if the computer is a MacBook, select the Battery tab and uncheck
Enable Power Nap...
11. Reinstall OS X. -
I recently purchased a Mac OS X 10.6.6 which was an upgrade from my Mac OS version 10.4.1.1 I downloaded the Adobe Photoshop CS2 which I had on my old computer and now it cannot read my NEF files which is a RAW file from my Nikon D200. I did not have this problem on my old Mac. I always shoot RAW and can't open any photos. Can anyone help me PLEASE?!?
Do you have access to another Mac to see if the disk can be read by it? If it can't then you're pretty sure it's the disk. If it can then there may be issues with your optical drive which might be cleared up by using a cleaning disk on it, one that uses dry brushes (no liquid).
If you have access to another Mac and it can read the iWork disk make a disk image of it so you can move the disk image to your iMac and install from the disk image.
OT -
My Ipod touch keeps making a camera shutter sound and then flashes and then cuts off. It will not cut back on when I try to start it. I reset it by holding the on/off button and the center circle. It flashes then the reboot symbols come up (usb and ITUNE symbols) I plug it up to the computer and the recovery program starts to load, but the Ipod flashes and cut off. I left it alone and it started acting normal( music and video are fine) for a half hour. Then all the same symptoms happen again. What can I do? Please help I can't live without my IPOD
Hi Priscilla..
Try here > iOS: Not responding or does not turn on -
help!
These are also in the Troubleshooting tips, but it works for me.
What system are you using Mac or Windows?
a. If Windows. run Chkdsk drive: /F
b. if Mac run Diskutilty -> CRC
Click on the iPod device
select FirstAid tab on the right window.
click on the first Aid Button.
Then connect to iTunes and Restore.
Good luck. -
When my ipod touch is in recovery mode (when I try to re-store it) the itunes page sayes the website has been timed out and so it won't re-store. There is a limited time, whilst restoring the ipod, it lasts for approx 5 mins, then asks to start again all over again. Can anyone please help me?
This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
Update to the latest version of iTunes. Mac OS X 10.5.8 (Leopard) users may need to download iTunes 10.6.3.
Third-party security software or router security settings can also cause this issue. To resolve this, followTroubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to performunauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw. -
New ipod touch won't work with itunes 10.6.3, says it needs 11.1 or newer but I cannot load that onto my MacBook running on OSX 10.5.8 - is there anyway around this?
No. If your MacBook has an Intel processor you can update to OSX 10.6.8 and then install the latest iTunes.
A 5G iPod with iOS 7 requires that if you have a Mac you have OSX 10.6.8 or later.
You can get 10.6.8 here:
http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard -
i have tried to restore my phone which isnt working, ive followed a few tips as to upgrade new version but it still isnt working.
i just get a itues and usb cable symbol when i try to turn my phone on??See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
But... if the Device has been Modified / Hacked / Jailbroken... this will Not necessarily work. -
Please help. I dont know what to fo i keep getting a USB Device Not Recoganized pop up. This has never happened before and I have no clue what to do. I also cannot manually sync my phone through settings because it says that my computer is not available.
I'd try removing and then re-installing iTunes. An uninstall will not remove your music etc. That should re-install the usb drivers etc. I don't think you can separately delete and install the drivers.
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My wife has an ipad2 which is synced to my ipad (on snow leopard).
When she opens an email it opens it on the imac, and when she deletes an email it deletes it from the imac, whether it has already been opened on the imac or nt.
This is very frutrating and annoying.
Any ideas?It is hardly Apple's fault that Epson can't/won't update their driver, but at least Epson suggest that you use the Gutenprint driver, which in any case is far better that what Epson offer.
You can get it here:
http://gimp-print.sourceforge.net/
You can download the latest version from here:
http://sourceforge.net/projects/gimp-print/
Have you downloaded the recent Apple update to Epson drivers?
http://support.apple.com/kb/DL1398 -
Would be very grateful if someone can help me out ?
@JamesStacey - Paulcb is right. You should try to to a reset as he suggested. I had this problem with my new iPhone 4S a couple weeks ago. It just shut down without warning and I couldn't get it to start again. I tried repeatedly to do a reset and I kept releasing the sleep and home buttons after about 15 seconds and nothing was happening.
I finally decided to see what would happen if I held the buttons down longer. I held them for over a minute, possibly over 90 seconds, I wasn't counting but I know it was definitely over a minute, and finally the apple logo appeared, my phone reset and it was fine.
I'm not sure if this is a glitch with the OS, the hardware, a combination of the two or possibley even a combination of the OS, hardware and one or more of the apps I have on my phone.
But just to let you know this only happened once and there was no loss of data, files, apps, photos, music etc. -
I've added ios6 to my new ipod but tried then to restore the factory settings. It won't extract any settings and the itunes then tells me that the server cannot be reached or is unavailable. I've been trying all day. Now the ipod has a itunes sign and a computer lead pointing towards it on the screen and this is frozen. It won't switch off or do anything else. Any ideas as this is now driving me crazy.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Help, my ipod touch froze up, it showes the apple icon only, tried to restore and download but nothing.
Try here:
iOS: Not responding or does not turn on -
I have been on many of applications such as facetime,motion fx, photo booth etc but i cannot seem to get my camera working all what happen is 'Camera not available' which is rather annoying when i woke up to record a video, everything went to peices unfortunately. Can anyone help me ? Asap many thanks.
You may also find the steps in this Apple article helpful for troubleshooting your camera.
Best of luck. -
Went to update the ipod touch and it wiped out everything , Itunes keeps trying to restore it but fails everytime giving me an error that it cannot see my ipod yet it sees it and tries to restore it everytime i connect the ipod to the pc , the help file suggested i reinstall the latest version of I tunes so i did i tried using different ports on 2 computers and also bought a new connection cable but still won't restore can anyone help?
Try a manual install, as outlined in the link below.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
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