HT201263 how can i restart an iphone 5 without previous owner apple id?
so i bought an iphone 5 from a person i dont know and have no contact with at all or getting a hold of. when i got it the iphone screen just said disabled iphone connect to itunes so i did that and now it should me until i put in my apple id but since the iphone was registered over the previous owner is there any way i can get past that?
No. You bought a nice paper weight. Unless you can get ahold of the previous owner, then phone is worthless to you.
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Hello iyanafromnull,
Thanks for using Apple Support Communities.
Restarting your iPhone will not delete any content from the device, as it is only turning it off and back on. If you want to restart, please follow the directions below.
How to restart
Press and hold the Sleep/Wake button until the red slider appears.
Drag the slider to turn your device completely off.
After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo.
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Hi,
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Please suggest a solutionYour brother has to remember his Apple ID and password...which will be the same as the iCloud account uses. To activate, you can also have your brother login to his iCloud account and if the iPhone is listed, send an erase signal. That will completely erase his information and you can enter your own.
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<E-mail Edited by Host>FYI: not a wise idea to post your email address in a public forum. The hosts
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You have run into Activation Lock. Without the requested AppleID and password,
you will not be able to activate the iPhone. Return it for a refund if you can.
There is no workaround for Activation Lock. You can learn more here:
iCloud: Find My iPhone Activation Lock in iOS
http://support.apple.com/kb/HT5818?viewlocale=en_US&locale=en_US
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Try a restore
http://support.apple.com/kb/ht1414
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