HT201263 I cannot get my phone to turn off - cannot get the red slide to show up.

The only "movement" I see from my phone after updating to the new softward is the apple and the bar below it. It starts to fill and locks up at 50%. I have disconnected the phone from the computer. What do I do?

Try a reset. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. The phone will reboot.

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I can't get my phone to turn off

My phone will turn off for 3-4 seconds, then power up again. What should I do?
Have tried holding both top and circle buttons at sametime, still does not work?

Find a computer, ideally the one you normally use, then use recovery mode, as described here, to restore the phone:
http://support.apple.com/kb/HT1808

How to get the red slider to show

Hi.
My ipad 4 is in recovery mode. So i tried to fix it. Step one was to plug in the usb cable to the computer. I did. Then I turned off my ipad 4 next. Then the next step was to press and hold the sleep/wake button for a few seconds until the red slider appears. I did do that but the red slider didn't appear at all. What do i do?
Thank you.

The iPad is in recovery mode so all you need to do is plug it into a computer that has iTunes installed. iTunes on the computer should then prompt you the iPad is in recovery mode. Simply follow the prompts to restore the iPad to factory settings.

If you forward your calls to another phone and turn off yours, can the phone be tracked?

I have an iphone 5 and I want it not to be tracked but still get my calls. If I cal forward my calls to another iphone and turn off the one I dont want tracked, will it render it untrackable?

If you are seeing your device on iCloud's Find my IPhone section (even if it says offline), then it is tied to your iCloud Account, meaning you had that "Find My iPad" turned on in the iPad's Settings > iCloud.
If someone has it, they probably turned it off to prevent you from tracking it, but yes, you can use lost mode to lock up the iPad and put a message and phone number to call if found. If or when the device is turned back on, this message will be displayed on the iPad. iCloud: Use Lost Mode
Choosing the play sound option will put it in the system to play the sound when it is turned on again.

After updating my IOS to 6, I cannot get my phone to shut off and stay off. I turn it off and it comes right back on. Is anyone else having this problem?

After updating my Iphone 4S to the newest operating system, I cannot get my phone to stay off when I turn it off. Has anybody got any ideas what to do?

Hello purplechemist,
I would be concerned too if my iPhone was not turning off. I'm not sure if you have tried this, but I recommend first trying to reset your iPhone:
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
You can find the full article here:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If the issue persists after the reset, I recommend restoring your iPhone. You can find steps for backing up and restoring your iPhone in the following links:
iOS: How to back up
http://support.apple.com/kb/HT1766
iTunes: Restoring iOS software
http://support.apple.com/kb/HT1414
Thank you for posting in the Apple Support Communities.
Best,
Sheila M.

HT201263 i cant restore my phone, I keep getting a message to turn off find my iphone, cant get into it b/c my daughter change the password and doesn't remember the password

help, i need to restore my phone, I keep getting an error to turn off find my iphone, I can't get into the phone b/c my daughter change the password and doesn't remember what she changed it to.

Remove an iOS device or Mac on which you can’t turn off Find My iPhone
If you can’t turn off Find My iPhone on the device, turn off the device so it goes offline, then remove it from Find My iPhone on iCloud.com.
Note:   If you have an iOS device, you can also remove your device by first erasing it—just follow the instructions below to remove a device you don’t have. You can later restore the device from an iCloud or iTunes backup.
                           Turn off the device.
                           Sign in to icloud.com/#find on another computer with your Apple ID (the one you use with iCloud).                                                      If you’re using another iCloud app, click the app’s name at the top of the iCloud.com window, then click Find My iPhone.
                           Click All Devices, select the offline device, then click Remove from Account. If you don’t see Remove from Account, click All Devices again, then click the Delete (x) button next to the device.                                                      If the device comes online again, it will reappear in Find My iPhone. To make sure your device doesn’t reappear, turn off Find My iPhone on the device (follow the instructions above to remove an iOS device or Mac), or if you have an iOS device, you can erase it, then remove it (follow the instructions below to remove an iOS device you no longer have).

Cannot get my flash to turn off on my iphone 4? any ideas??

for the last couple of weeks i cannot get my flash to turn off on my phone4, even when battery is completly empty it still stays on. It also drains my battery very quickly.

Generally 10-20 seconds. If it goes beyond 45 seconds it probably will not reset. At this point you should plug the phone into a wall charger for at least 45 minutes to be sure it has an adequate charge, then try to put it in recovery mode to restore it, as explained here: http://support.apple.com/kb/ht1808. If you can't put it in recovery mode you will have to try to put it in DFU mode to restore it (see https://discussions.apple.com/thread/2648467?threadID=2648467&tstart=0). If that fails, then you will need to bring it to the Apple store for evaluation. It should still be under warranty.

HT201365 I've forgotten my passcode and can't get into the phone to turn off "find my iphone" in order to restore it... Help Please

I've forgotten my passcode and can't get into the phone to turn off "find my iphone" in order to restore it... Can anyone help?

If you know the password to your apple id login - you can then do a restoration once you have put your device into recovery mode using itunes.
read this article to give you direction how to put your device into recovery mode.
Once you have put in your apple id login and password this then will allow you to restore the device once the device is placed in recovery mode.
good luck!
http://support.apple.com/kb/ht1808

HT1766 how do you get your phone to turn back on after you tried to restore it and it wouldn't?

how do you get your phone to turn completely back on after you tried to restore it and it wouldn't restore?

Hello Brittany Jo,
Welcome to the Apple Support Communities. If you have issues with the phone restoring, the following articles will assist with options on how to fix the issue.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/ts1275
Regards,
-Norm G.

Tried to update phone to OS 8.1 and my phone is still installing after 5 hours and doesn't want to turn on or off. How do I get my phone to turn on?

I have updated to OS 8.1 and the update has been installing for hours now. The install is not complete yet and my phone doesn't want to turn on or off.
How do I get my phone to turn on?

Hi lesleyfromjohannesburg,
Thanks for the question. After reviewing your post, it sounds like the iPhone is not turning on. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
iOS: Not responding or does not turn on - Apple Support
Thanks for using Apple Support Communities.
Have a nice day,
Mario

My 4s is stuck in recovery mode on itunes, and the screen on the phone itself is the charger on the bottom and the itunes sign on top. how to i get my phone to turn on again?

my 4s is stuck in recovery mode on itunes, and the screen on the phone itself is the charger on the bottom and the itunes sign on top. how to i get my phone to turn on again?

Restore the device.

HT201210 I dropped my iPhone 5 and it doesn't turn on it just shows the apple and says to plug into iTunes.. then i restore it and it says error , what do i do to get my phone to turn on fully ?

helpppp
I dropped my iPhone 5 and it doesn't turn on it just shows the apple and says to plug into iTunes.. then i restore it and it says error , what do i do to get my phone to turn on fully ?

See if this helps: http://support.apple.com/kb/TS3694#USB
If it does not help, the drop probably damaged something inside the phone.

I have an upgrade in 2 weeks but my phone just turned off and wont turn back on, can i get an early upgrade?

i have an upgrade in 2 weeks but my phone just turned off and wont turn back on, can i get an early upgrade?

Hello hazelrose,
What an unfortunate situation! I'm sorry to hear that your current phone has stopped working. Let's see if we can find an option for you. What make & model phone do you have? Do you happen to have the extended warranty or insurance on your device?
Thank you,
MichelleH_VZW
Follow us on Twitter @VZWSupport

Hi, I have a iPhone 4S and I reset the phone to factory settings bcos the iTunes and AppStore didn't work. Now I can't get my phone to turn on

Hi, I have a iPhone 4S and I reset the phone to factory settings bcos the iTunes and AppStore didn't work. Now I can't get my phone to turn on

Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 15 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
My issue is still not resolved. What do I do next?
Contact Apple Support.
-Griff W.

"no service" happens once everyday, and when i restart my phone, signal goes back. So everyday, i turn my phone on and off to get my signal back..HELP!

"no service" happens once everyday, and when i restart my phone, signal goes back. So everyday, i turn my phone on and off to get my signal back..HELP!

i had this problem on 5.0.1 Firmware, sometimes it would fix using the Airplane Mode Switch (turning it off and turning it back on)..
are you on Firmware 5.1.1?

HT201263 I cannot get my phone to turn off - cannot get the red slide to show up.

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