HT201263 I completed the steps outlined above for recovery. after completion I see the same screen showing the "connect to iTunes". step 4. Again I went through the recovery with the same result.

I need help with restore on my iPad 2. After updating the OS to 7.0.4 I see a screen showing that I need to connec to iTunes on my computer. After resrore is complete the same screen appears, I disconnected the iPad the re-connected with the same result. I used restore twice and am still getting the same result.

Your iPad is in recovery mode.
http://support.apple.com/kb/HT1808

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TS3694 I performed an iOS 7 software update on my iPhone yesterday, and now the phone is not working at all. The iPhone screen shows to connect to iTunes to restore. I've have done this, and still the iPhone is not working. What going on?

I performed an iOS 7 software update on my iPhone yesterday, and now the phone is not working at all. The iPhone screen shows to connect to iTunes to restore. I've have done this, and still the iPhone is not working. What going on?

I have no idea what may have caused your MacBook to stop working, but from your description it kind of sounds like it may have started before you ran Software Update and installed the new Apps. Just the general slow feeling and bugginess is what tips me off. You said that you weren't sure if you had closed all open windows, that doesn't matter if the computer restarts itself. It automatically closes all other open applications when restarting.
As to your data being retrievable, if when you take it in they do a fresh install of the OS, then no, it will not be unless you want to pay several thousand dollars to a software retrieval company.
I am glad to hear that you have taken into the Apple Store to get it fixed, and that you have all of your purchased music backed up to your iPod. You should be able to just transfer it all back to iTunes once you get your computer back should it be necessary.
As a side note, the proper place for this topic would probably in the MacBook forums, not iTunes since there is no evidence that iTunes started the issue.

HT201263 iphone is screen shows to connect to itunes although when pluged in it asks for you to enter pass code on phone but it is stuck in this screen how to enter passcode

I washed my Iphone, it is now dryed out and the screen stays stuck in what appears to be a recovery mode. It shows to connect the phone to itunes.
Itunes reconizes the phone but states it has a passcode that needs to be entered to unlock phone for itunes to connect. I cant enter the pass code becose it is stuck in this screen How can I restore it or enter the passcode inorder to get it into itunes

Once the Device is asking to be Restored with iTunes... it is too late to save anything...
See Here > http://support.apple.com/kb/HT1808
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup
http://support.apple.com/kb/ht1766

What to do now when my iPad won't turn on after I turn it off. It shows only the apple logo. I am sure it has above 70% charge as when I sync my iPad it shows necessary detail in iTunes. I have tried, HOME & POWER button, but did not work.

What to do now when my iPad won't turn on after I turn it off. It shows only the apple logo. I am sure it has above 70% charge as when I sync my iPad it shows necessary detail in iTunes. I have tried, HOME & POWER button, but did not work.

First try a Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least Ten seconds... (But can take Longer)... until the Apple logo appears. Release the Buttons
If no joy... Try a Restore...
1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
Restoring > http://support.apple.com/kb/HT1414
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download
3: If Unable to Restore, try using the Steps in this article to force the device into Recovery Mode.
Note on Recovery Mode.
You may need to try this More than Once... Be sure to Follow ALL the Steps...
After you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766

My iphone 4 is telling me I have to restore but when I plug in and connect to itunes, it freezes about 30-50 % through the process. Now I can't use my phone at all? I am waiting about 1-3 hours for this process to finish and nothing ever happens. HELP!!

My iphone 4 is telling me I have to restore but when I plug in and connect to itunes, it freezes about 30-50 % through the process. Now I can't use my phone at all? I am waiting about 1-3 hours for this process to finish and nothing ever happens. HELP!!

Put it into DFU mode - hold the sleep/wake button and home button until the screen goes black (ignoring the slide to turn off slider). When the screen goes black release the sleep/wake button but hold the home button. Continue holding the home button for 10 seconds, then release it. The screen should stay black. Plug it into iTunes and it should come up with this message "iTunes has detected an iPhone in recovery mode. It must be restored before use", that's when it is successfully in DFU mode. Now press the restore button in iTunes and it should run smoothly :)

My ipad has stopped updating apps. It doesn't even ask for password, it just oges to the apps screen showing empty progress bars. I've re-synced account and restarted but with no luck. Other than deleting the apps is there anyway around this?

My ipad has stopped updating apps. It doesn't even ask for password, it just oges to the apps screen showing empty progress bars. I've re-synced account and restarted but with no luck. Other than deleting the apps is there anyway around this?

OK. I will work backwards.
You certainly don't want to have to delete apps every time that they need an update, for any number of reasons. Losing data first and foremost would be a drag, but the overall hassle would be absurd. All things being equal, you should be able to update apps in the future after you delete them and reinstall them. I delete and reinstall apps all the time and I am also able to update them when updates are available for the apps. I just wanted to know if you had any success in any fashion installing apps.
Resyncing/refreshing the Apple ID/iTunes account wouldn't seem to be the issue either if you can download apps or other content from the iStores. Your ID is being accepted.
That leaves us with I'm not sure what. But I think I would try this trick fix and see if it helps.
Go to Settings>General>Date and Time>Set Automatically>Off. Set the date one year ahead. Try to update the apps again. If you get an error message, go back to the settings. Correct the date and time (set automatically) then go back and try to update the apps again.

I bought an ipod for my grandaughter and it says ipod disabled and under that connect to itunes. When i connect to itunes it says cant read because it is locked with security code. Grand-daughter doesn't remember the code she put in. Can anyone help?

I bought an ipod for my granddaughter and it says ipod disabled and under that connect to itunes. When i connect to iturnes it says i need a passcode. My granddaughter doesnt remember what pass code she put in. Can anyone help granny please?????????

we can connect iturnes but we cant buy from it because it ask for security question and i dont know it and none one else

Whenever I update from Windows 7 get error 1602, iPod shows USB connection to iTunes, but iTunes will not recognize the device. None of the Apple documentation helps.

Whenever I update from Windows 7 get error 1602, iPod shows USB connection to iTunes, but iTunes will not recognize the device. None of the Apple documentation helps. The Apple Mobile Device driver is loaded and operating. The anti-virus software and firewall are not at fault (were uninstalled, and made no difference). The iTunes on my older machine running Vista does recognize the inoperative iPod (iTunes has detetced an iPod in recovery mode) and allows me to restore the device. Can anyone help to resolve this problem on the Windows 7 PC?

So yu tried all of this:
Error 1600, 1601, 1602: Try the following steps to resolve this error:
Ensure proper USB isolation troubleshooting has been performed, and test with a known-good cable.
Follow the steps listed for Error 1604.
This error may be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.
Error 1604: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
Restore and wait for error 1604.
When prompted, click OK.
Close and reopen iTunes while iPhone remains connected.
iPhone should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
If you had then time for an appointment at ther Genius Bar of an Apple store.

Just updated my 4S to iOS 6 - it shut down after the instait showed a "connect to iTunes" icon.

Just updated my 3GS to iOS 6 - it shut down after the install - then it showed a "connect to iTunes" icon.
iTunes said the phone was in recovery mode & needed to be restored. Clicked "restore" in iTunes & get "iTunes is restoring the software on this iPhone" - didnt work - came back to showing the "connect to iTunes" icon.
Have repeated the process twice now - same result - "connect to iTunes" icon displayed on the phone & iTunes says the phone is still in recovery mode

See Here > http://support.apple.com/kb/HT1808
Be sure to Follow ALL the Steps.
Some Users have reported that as many as 8 or 9 attempts were necessary Before success.

TS3694 I updated my iphone4 to the 7.0.4 update. on my phone screen it says connect to itunes. when i connect to itunes my phone isnt doing anything. what do i do? i cannot use my phone!!!

I updated my iphone4 to the 7.0.4 update. on my phone screen it says connect to itunes. when i connect to itunes my phone isnt doing anything. what do i do? i cannot use my phone!!!

Hey vsu16,
Does iTunes recognize your iPhone at all? It sounds like this is the image you're seeing on your screen to connect your phone to iTunes:
If that looks right, you'll want to follow along with the steps in here;
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
If you see the Connect to iTunes screen but the device does not appear in iTunes, follow these troubleshooting steps if you're using a Mac, or these steps for Windows computers.
Welcome to Apple Support Communities!
Best,
Delgadoh

TS3681 I restored my iPad and then i clicked "Restore iTunes backup". It is finished but on the iPad screen it says connect to iTunes. I connected it to iTunes but it says the same thing. What should I do?

I restored my iPad and then i clicked "Restore iTunes backup". It is finished but on the iPad screen it says connect to iTunes. I connected it to iTunes but it says the same thing. What should I do?

You are in Recovery Mode. Follow the instructions below to recover your iPad.
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port. (Make sure you have the latest version of iTune on your computer)
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button.
5. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: You need to be patient and repeat the above many times to recover your iPad. Data will be lost.

HT5957 Updated my phone with iOS 7.0.2 and now my phone won't turn on. The only thing that it says on the screen is to connect to itunes. I connect it and try to restore it but it says it was corrupted and goes back to the itunes screen. HELP!!

I updated my phone with the new iOS 7.0.2 and now it won't turn on. The screen says to connect to itunes and so I have. I have gone through the recovery mode and everything but a message saying the recovery was corrupted keeps popping up. I am scared this new update crashed my phone. Please Help!

Hi there briana_webb82,
You may find the troubleshooting steps in the article below helpful.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
-Griff W.

I just got new ipad mini....I want to delete all of the music that was synced from my itunes account. I have went through and deleted some songs one by one but some have a cloud icon with a red arrow on them.....is there a simple way just to delete them?

I just got new ipad mini....I want to delete all of the music that was synced from my itunes account. I have went through and deleted some songs one by one but some have a cloud icon with a red arrow on them.....is there a simple way just to delete them?

Yes there is. Those songs are not actually on your iPad. They are in iCloud ready for download if you choose to do so. If you want to remove them go to Settings>iTunes & App Store>Show All>Music>Off. You can also do this in Settings>Music>Show All Music>Off.

When I was updating my ipod touch 4g 8g 4.3.3 the USB came out and now it just shows connect to itunes and when i try to update it comes with error 6. I do all of the help things and nothing

When I was updating my ipod touch 4g 8g 4.3.3 the USB came out and now it just shows connect to itunes and when i try to update it comes with error 6. I do all of the help things and nothing happoned

First see if placing the iPod in Recovery Mode will allow a restore.
Next try DFU mode and restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
If not successful then time for an appointment at the Genius Bar of an Apple store. You are not alone with this problem.

How to solve the problem of connecting my iPad to Itunes while my iPad not working and show to connect to iTunes?

Question to all iPad users please help in this issue
How to solve the problem of connecting my iPad to Itunes while my iPad not working and show to connect to iTunes?
Thank you for help out.

Hi Jamalzoal,
Dose your computer have the most recent iTunes on it? When you connect the iPad 2 to your computer what happens? dose iTunes tell you the iPad need to be restored?
p.s. you post this question in the Apple Remote Desktop community. You would probable have gotten more an fast responses if you posted this in the iPad community.

HT201263 I completed the steps outlined above for recovery. after completion I see the same screen showing the "connect to iTunes". step 4. Again I went through the recovery with the same result.

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