HT201263 I did not sync my iPod Touch with iTunes and I have forgotten my password.  How do I unlock it?

I did not sync my iPod Touch with iTunes and I have forgotten my password and now it is locked.  I have the recovery mode screen at "conect to iTunes", but iTunes is not recognizing it.  How do I unlock it?

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen        
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

Similar Messages

  • Hello - I am trying to sync my ipod touch with itunes and I have done many times and now today I am getting error message 13019. I have listened to all the suggestions of how to fix it from apple and now I lost all my music off my ipod. HELP?

    Hello - I have been getting error message 13019 all afternoon and I have never had that before. I have listened to all the suggestions on this site and nothing has helped. And know I have lost all the music off my ipod (luckily it is still on itunes) I really need this figured out asap since I leave on vacation in 4 days! Please somebody help. I have never had so many issues

    When you open iTunes and plug in iPhone (iPod) to computer, it appear in the left bar. Then just simply right click on you iPhone (iPod) and choose Transfer Purchases, this should copy your purchased items to your computer.
    Hope this help

  • I lost a lot of tracks while syncing my ipod touch with iTunes. I have managed to get some of them back with a free download, but iTunes will not let me dowload whole albums which I have paid for. It does recognise that they have been purchased. What do n

    As I've already said to get this far: I have lost a lot of tracks while syncing my iPod Touch with iTunes. I have managed to get free downloads of some of the single tracks, but when I try to download entire albums the system informs me that I have already purchased them and a pop-up window informs me I can get them back from my "Purchased" file. I would not be trying to dowload them again if they were anywhere on the iPod, would I? The other problem seems to be that with single tracks I don't know before I hit the purchase button if I have picked it from the right album and I have had to pay for it again.
    I feel that I have been totally ripped off by iTunes and, apart from ranting on this forum, I don't seem to be able to let my feelings known. It's like a guy from my local record store coming round and nicking my albums and telling me that it's tough!
    The point here is folks, that it was syncing two Apple sites which caused the loss of these tracks and from what I've read elsewhere this is a regular fault. And please don't tell me that it's my fault for having a pc. Apple shouldn't sell a product for pc, when it doesn't work on pc!

    - Are you saying that they are not listed in your Purchased section?
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    - Are they listed in your Puchases history when you log into your account on your computer?
    - Are they still available now for purchase? If not then you are out of luck
    If they are still available and listed in your Puchase History then contact iTunes
    http://www.apple.com/support/itunes/

  • I synced by ipod touch with itunes and it wiped all my music.  Now itunes does not recognise my ipod.  How can i fix this?

    I synced by ipod touch with itunes and it wiped all my music.  Now itunes does not recognise my ipod.  How can i fix this?

    Here
    iOS: Device not recognized in iTunes for Windows
    or
    iOS: Device not recognized in iTunes for Mac OS X
    Does the iP{od work OK
    Does it charge when connected?

  • I am not able to sync my ipod touch with itunes.

    Hi,
    Whenever i try to sync my ipod touch with itunes. I get the an error "The ipod could not be synced because the sync session failed to start".
    The sync process could not be started.
    I am facing these issues from the day when i upgraded my ipod touch to ios 5.0.1
    itunes version on my PC: 10.5.1.42
    Operating system: Windows XP SP2
    Please let me know how can i overcome this problem.

    Take the old hard drive and try one of the data recovery programs like Data Rescue 3 and others.
    Apple didn't in the past support re download of purchased material.
    And there are so many ways to backup data, clone a drive, archive, from the free to the built-in to the more expensive.
    I keep the OS on one drive, media files and data on another drive, and a good 1.5TB drive today costs $109. Paragon has backup, clone (makes a full boot drive, not an 'image' such as Acronis or Ghost) so you can use it almost like a daily or weekly mirror.
    Depends on the software and data lost and cost of recovery programs and services, but it may be possible. Put the drive in a USB case perhaps and a new drive to recover the files to.

  • What do i do when i try to sync my ipod touch to itunes and it shows me an error message that the sync session failed to start?

    what do i do when i try to sync my ipod touch to itunes and it shows me an error message that the sync session failed to start?

    Hello brainiac08
    Typically that error occurs because of a backup issue. Check out the article below to resolve it.
    iOS: Troubleshooting backup issues in iTunes
    http://support.apple.com/kb/ts2529
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • When I sync my ipod touch with itunes it only syncs half of every song to my ipod touch

    When I sync my ipod touch with itunes it only syncs half of every song to my ipod touch.  I cant figure out how to fix this problem. PLEASE HELP ME resolve this problem! THANKS!

    - Yes. If you sync with another coputer. the contents of the iPod will be replaced with those on the new computer.
    - You can redownload most iTues puchases b:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    - You can transfer iTunes purchases to the computer by:
    iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
    - For other music you will need a third-party program like one of those discussed here:
    Copy music from Ipod to new computer...: Apple Support Communities
    - If yo want to retain app data like saved games, do the following after all the apps and other things on in the iTunes library:
    ---- Connect the iPod t the computer and make a backup by right clicking on the iPod under Devices in iTunes and select Back Up
    - Restore the iPod from that backup

  • Can't sync my iPod Touch with iTunes 9.1

    I just wish I had not gone to iTunes 9.1 - anyway back? It crashes plus it won't sync my iPod Touch photos at all - none visible on my iPod Touch. Bad...
    If anyway to reinstall iTunes 9.0.1 let me know!
    Best regards,
    Steve Schulte
    Monday 5 April 2010

    Well no replies - but I found a site where I could download iTunes 9.0.1:
    http://www.blogsdna.com/4920/download-itunes-9-0-1-for-windows-mac.htm
    NOTE: If you have not kept a copy of your iTunes Library from 9.0.1 before upgrading to 9.1, then the 9.0.1 version cannot open the 9.1 version of the library. (That's one problem with backing-up everyday!!)-- Fortunately I also keep a 1 month backup on yet another external HD. Not a bad thing to do! So I didn't get my full current library back, but most- and I now have iTunes 9.0.1 which has not crashed- YES!
    Best regards,
    Steve Schulte
    Tuesday 6 April 2010

  • I did not sync music properly to computer from iphone3.  have new iphone4.  how can i get music off old phone onto new one.  new phone all set up.  help

    I did not sync my iphone3 music to my computer.  Thought I did it properly but did not.  New at this stuff.  Now my IT person installed and configured my new iphone4 and my music is on old phone.  Anyway to get it to new phone.  Help.:)

    Set up your new phone as if it were the old one. Settings, mail, mobile me, same email same password that you used on old phone. You can still sync the old phone to iTunes library. You may have to click on picture of phone on the left & click on back up iPhone.  You'll see songs, contacts & calendar downloading in apple slot at the top. When done connect new phone. Authorize computer put in apple ID when that screen comes up & that should allow both phones to share the library. If you use the same ID the same information will be on both phones.

  • Synced ipod touch with itunes and all of my photos got wiped off it, i really want these photos they are very valuble to me. anybody got any answers it would be greatly appreciated !!!

    i had photos from a recent holiday which i had taken on my ipod these are very valuble to me and i really want these back !! PLEASE HELP !!!!!

    DId you sync you iPod on another computer?  If so the photos are gone.
    Unless you synced/backed up your iPod after you had taken the photos and the backup still has the photos, the photos are gone.  You can go to iTunes>Preferences>DIvices and see the date of the backup.

  • If I sync my ipod touch with itunes, it all will be lost, and replaced with the old ones!

    I plugged my ipod touch with several pc's, and if I sync with my pc, so Will all the programs replaced the old I had before. But if I do, can I download all the purchased music and all the programs my free? Since I've been downloading it before? Jardar.

    - Yes. If you sync with another coputer. the contents of the iPod will be replaced with those on the new computer.
    - You can redownload most iTues puchases b:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    - You can transfer iTunes purchases to the computer by:
    iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
    - For other music you will need a third-party program like one of those discussed here:
    Copy music from Ipod to new computer...: Apple Support Communities
    - If yo want to retain app data like saved games, do the following after all the apps and other things on in the iTunes library:
    ---- Connect the iPod t the computer and make a backup by right clicking on the iPod under Devices in iTunes and select Back Up
    - Restore the iPod from that backup

  • Can't sync my iPod Touch with iTunes, get -50 error message

    Does anybody know what -50 means? This pops up when I first plug it into my Mac, and all it says is "cannot be synced due to an unknown error (-50). First thing iTunes tries to do is backup my iPod, then that message turns up. I tried upgrading to the latest iPod software (2.2.1, I think), which didn't help; I'm running iTunes 8.0.2 (I think; that print is light and really small under "About iTunes").
    I have not tried anything like restoring the iPod yet-I wanted to check first before doing anything, and the other thing that I noticed is that I can't restart my iPod by holding down the Home key (according to Apple's own support page). I never get the red slider. Any ideas on that?
    Thanks so much,
    Kathleen

    OK, I wound up going to my local Genius Bar, and here's what we did:
    1) reinstalled iTunes ...still didn't sync
    2) repaired disk permissions...same thing
    3) created a new user account on my MacBook and checked to see if my iPod touch would sync then...it did
    4) went back to my user account, re-restored my iPod Touch and deleted the iPod backup file...and then it synced. At this point, it looked like it was a corrupted backup file.
    When I got home and hooked it up to let it finish syncing, I realized that none of my photos had been transferred to my iPod touch, so I told it to...and the -50 error came up again. Another round of restoring the iPod and deleting the backup file, then I told it to load my photos from the My Pictures folder, rather than from iPhoto (which was the original setting before all this happened)...and it was fine. So my guess is that something in iPhoto 6 is tripping up the iTunes software (or vice versa) and screwing up the backup/sync process. I'll continue to keep an eye on it and see if that holds.
    Thanks to Ariel at the Genius Bar in the Apple Store at the Menlo Park Mall, Edison, NJ! You were a great help, and thanks for your patience!

  • How do I sync my ipod touch with itunes 10.7 under windows 8?

    It is already three weeks since I installed Windoes 8 on my computer, till now I haven't got any help from apple concerning the syncing problems of my Ipod touch. This is not very impressive. do I have to change my MP3 player and forget about Ipod?

    What happens when you try to sync? Error message?

  • I tried to restore my ipod touch with itunes and now it doesnt work!!

    I restored my ipod touch 2g and now when i turn it on it goes to the apple logo and turns off and thats as far as i get.

    It means the device is in recovery mode.  You'll need to reconnect it to iTunes and restore it again.
    You may need to connect it in recovery mode manually using the instructions in this Apple support document.
    iOS: Unable to update or restore
    B-rock

  • I have Windows XP and can't sync my Ipod Touch with itunes. Gives error 13019. I did all the recommendations recommended, including unchecking the sync and resyncing all the music, but it came up again. No voice memos or videos checked.  Help!  Please!

    Again, I went through the "fixes" recommended, but none of them have worked.  Please help!  I can't get any of my new music that I just bought onto my Ipod!  It fails at the last second with that 13019 error code even after removing all the music and re-syncing.  Thanks.

    Thank you, but I did that. I de-selected and then re-selected but because the 13019 still won't allow the sync, all it did was completely delete everything on my Ipod!  I now have no songs on my Ipod when at least before, I had all my songs but the new 12 songs!  I'm freaking! 

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