HT201263 I followed the safe mode restore steps but i open the phone, swipe to see - iPhone, then walks me through set up . I get to the choice - set up as new iPhone, back up iCloud or iTunes- I tried both and now many times- how do i get my phone back t
First thing I noticed was that after every attempt to send a text, immediatly after tapping send I was flashed back to my home screen - no text saved or sent. So I tried reset. I tried from icloud , but wouldnt work, just kept prompting me for apple id which I did w password but didn't reccognise it and so I went back and restored from itunes , plugged in and just keeps walking me thrigh the same set up steps. I am really technologically challenged, clearly, and this gets more confusing because I also got a time machine and have been in the process of backing up my macbook pro and devices. I have the ethernet cord plugged into my macbook and everything because I am affraid its not fully finished setting that whole time machine thing up. Maybe when I had to set up my time capsule wifi name? is this the reason my apple id isnt getting recognized? I'm so frustrated and must have a working cell phone. Plwasw will someone help this girl out??
If the device is not being detected in iTunes, has a different USB port or sync cable been tried? What about a reboot of the comptuer?
As for pictures/videos taken with the device, they are designed to be copied to a computer on a regular basis. Did you choose to not do this prior to attempting the update? They may be lost at this point (although they should be in the backup, but no guarantees).
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Howdy mendjes25,
It sounds like you’ve recently updated your iPad and now it’s disabled because the passcode you’re entering isn’t being accepted. I can imagine that would be frustrating. Take a look at the article linked below, it describes the alert you’re seeing and provides the possible resolutions for that issue.
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I hope this helps,
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iTunes store: Transferring purchases from your iOS device or iPod to a computer
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Delete the app from the iTunes library on your computer and then transfer the version from iPod to computer by:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer -
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