HT201263 i forgot my password but my home button doesnt work...what do i do?

my ipod is broken and the home button doesnt work. is there any other way to get my ipod unlocked? i forgot the password...

Looks like a Visit to an Apple Store or AASP (Authorized Apple Service Provider) ..
Be sure to make an appointment first...

Similar Messages

  • I have and ipod touch 4th gen that has the white screen of death but my home button doesnt work. how do i reset it?

    i have and ipod touch 4th gen that has the white screen of death but my home button doesnt work. how do i reset it?

    Restore, if iTunes will let you.  Everything except the password will be restored.  Connect via cable to the computer that you use for sync.  Be forewarned that it takes a long time.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
    If you're unable to do the Restore, go into Recovery Mode per the instructions here.

  • HT201365 i forgot my pass code my home button doesnt work i cant restore because find my phone is on im frustrated and out of solutions my home button just stopped working today and it has just been one issue after another this morning help help help

    i forgot my pass code my home button doesnt work i cant restore because find my phone is on im frustrated and out of solutions my home button just stopped working today and it has just been one issue after another this morning help help help

    If you are unable to restore your iPhone with iTunes without having to enter the passcode, you will not be able to update your iPhone's backup. You will need to place the iPhone into recovery mode in order to restore the iPhone with iTunes and you can restore from the most recent backup available.
    http://support.apple.com/kb/ht1808

  • My iphone 4s was working fine then it just turned off and wont turn back on but my home button dosent work what do i do?

    my iphone 4s was working fine then it just turned off and wont turn back on but my home button dosent work what do i do?

    Apart from the battery being dead (make sure by plugging into a power source for 15 minutes), hold the sleep/wake button and home button together for 10 - 20 seconds or until the apple logo appears.
    If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support

  • Phone is disabled forgotten password and my home button doesnt work

    phone is disabled forgotten password and my home button doesnt work

    The following covers all of the options for dealing with a disabled iPhone: Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

  • My ipod is disabled and says connect to itunes but when i plug it in it says i need a password. i would put it in recovery mode but my home button doesnt work. Help?!

    my IPod is disabled and says connect to iTunes but when I plug it in it says I need a password. I would put it in recovery mode but my home button doesn't work. any suggestions?

    Use the method listed in this previous discussion for placing the iPod in Recovery mode without buttons
    Turn on without Home/Power Button

  • I need help, My ipod wont turn on, and the home button doesnt work, what do i do?

    My ipod just shut off and wont turn on, i need help, but my home button is broken. can anyone help

    Try:
    Turn on without Home/Power Button

  • I forgot my ipod password and i didnt use it for along time so it wont even connect to itunes plus it fell in the toilet so my home button and volume button doesnt work what do i do?

    I forgot my ipod password and i didnt use it for along time so it wont even connect to itunes plus it fell in the toilet so my home button and volume button doesnt work what do i do?

    Place the iOS device in recovery mode using this program
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    http://jaxov.com/2010/05/recboot-iphone-recovery-mode/and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                          
    If recovery mode does not work try DFU mode.                         
    Enter DFU mode without home button or Power Button | technoNix
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • My iphone 4s screen has just turned black but it is still vibrating. I was reading other messages similar and it says to resart phone but holding the home and lock button. However my lock button doesnt work what should i do?

    my iphone 4s screen has just turned black but it is still vibrating. I was reading other messages similar and it says to resart phone but holding the home and lock button. However my lock button doesnt work what should i do?

    Is it the Home button that doesn't work, or the Power (Sleep/Wake) button? If the Power button works, you can switch it off. Not sure how you have been able to do anything without the Home button working?
    Cheers,
    GB

  • My iphone4but my home button doesnt work

    help me please my i phone 4 is stuck on the i tunes and charger symbol for like a month but my home button doesnt work

    Try:
    fix for Home button
    iPhone Home Button Not Working or Unresponsive? Try This Fix
    - If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
    - If not under warranty Apple will exchange your iPod for a refurbished one for:
    Apple - Support - iPod - Repair pricing
    You can do it an an Apple store by:
    Apple Retail Store - Genius Bar
    or sent it in to Apple. See:
    Apple - Support - iPod - Service FAQ
    - There are third-party places like the following that will repair the Home button. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

  • Dropped my iphone and now home button doesnt work and will not charge.lower third of it seems not to work.i assume it's had it.what will i lose off it?

    dropped my iphone and now home button doesnt work and will not charge.lower third of it seems not to work.i assume it's had it.what will i lose off it?

    rbrook0113 wrote:
    I know any device could malfucntion but if it costs $40,000 to buy you could at least warn someone of the possible malfuctions. It makes the company look bad when a large amount of your devices act up and you "cant help them" if they dont pay extra. Im just saying.
    Sorry but that makes no sense at all.  How can they possible know what things will possible malfunction on your device?  Anything that they think is highly likely to malfunction they would have addressed in desiging and manufacturing the device in the first place, during development.  They've made and sold many millions of iPhones, and many of them have lasted years without any problems (I know, I've owned such iPhones personally).  So how could they possible know if yours was any more likely to develop any issues than any of those other trouble free ones?
    It's hardware - stuff sometimes breaks randomly.  No amout of money ever guarantees or even reduces the likelyhood of random product failures.
    Take it in to Apple and see about getting it fixed.

  • My iphone 4 is not in service its deactivated the home button doesnt work and the front screen is cracked can i get a new iphone 4 for free

    my iphone 4 is not in service its deactivated the home button doesnt work meaning theres tape to keep it in its place, and the front screen is cracked can i get a new iphone 4 for free. what should i do.

    Take it to Apple for an out of warranty replacement for $149US.

  • My ipod touch 5th gen. 16gb ios 8.1.2 wont turn on, i press the power button and nothing happens, and my home button doesnt work, PLEASE HELP ME OUT!!!

    My ipod touch 5th gen. 16gb ios 8.1.2 wont turn on, i press the power button and nothing happens, and my home button doesnt work, PLEASE HELP ME OUT!!!

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable                     
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • HT1414 my battery dies very fast and my home button doesnt work many times.

    my battery dies very fast and my home button doesnt work many times.

    iOS: Device not recognized in iTunes for Windows
    I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    New cable and different USB port?
    Runs this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Try on another computer to help determine if computer or iPod problem
    Try using this program to place the iPod in recovery mode
    RecBoot: Easy Way to Put iPhone into Recovery Mode

  • My iphone has before used a apple id for icloud then accedently my device has upadated with itunes then now its activation locked with apple id but my apple id doesnt work what i do

    my iphone has before used a apple id for icloud then accedently my device has upadated with itunes then now its activation locked with apple id but my apple id doesnt work what i do
    my apple id =[email protected]

    You need the original owner to remove the device from his or her account. There is no workaround.
    Activation Lock

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