HT201263 I purchased an 1gen 16GB Ipod from a seller. The ipod only shows the connect to itunes logo when connected to computer. The display shows without the word itunes. I got error codes 1603 and 1604 and have followed all the steps that were shown on

I purchased a 16gb ipod touch 1 gen and it wont restore or show the battery chaging icon. It shows the symbol of usb cable and what appears to be an itunes symbol without the itunes words being displayed. Upon trying to restore I have gotten error codes 1603 & 1604. I referred to the apple website for assistance and followed the steps to the letter with no results. So what else should I try or could I try because I have has no such luch thus far? I have held the home button and power button I tried to enter DFU mode but unsuccessful due to the screen boots with apple logo then immediately goes to the itunes screen and no further only when connected. Will not power on without usb connection have charged battery to see if it was the issue and no battery bar locator displays with or without being connected to PC.

So you did all this:
Error 1603: If you receive this error and the iOS device is not automatically placed into recovery mode, it may be necessary to do so manually. Refer to iPhone and iPod touch: Unable to restore for steps on placing iPhone into forced recovery mode. Also, remove the IPSW and attempt to restore again. If you do not want to remove the IPSW in the original user, try restoring in a new administrator user.
Error 1604: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
Restore and wait for error 1604.
When prompted, click OK.
Close and reopen iTunes while iPhone remains connected.
iPhone should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
http://support.apple.com/kb/TS3694#error1603
Did you try the last paragraph too?

Similar Messages

I have received the "licensing has stopped working" Error code 150:30. I have done all 8 suggested fixes and have had no luck fixing this mess. Anyone able to help.

I have received the "licensing has stopped working" Error code 150:30. I have done all 8 suggested fixes and have had no luck fixing this mess. Anyone able to help.

Great!
Now in Terminal at the $ prompt type sudo python <leave a space after that> Do not press enter or return yet.
Drag and drop "license recover.py" into the Terminal window, then press enter or return.
You should see this result: Confirm that you do.

HT4437 I have followed all relevant steps, my iPhone5 and apple TV are connected to the same wireless network, but I still cannot use airplay. When I choose the airplay option on my phone, the only option I get is "iPhone"

I have followed all relevant steps, my iPhone5 and apple TV are connected to the same wireless network, but I still cannot use airplay. When I choose the airplay option on my phone, the only option I get is "iPhone"

Welcome to the Apple Community Willy.
Try the following steps, check whether things are working after each step where appropriate, before trying the next.
Check AirPlay is turned on on the Apple TV (turn it off and on if it already is)
Check that both devices are on the same network (Settings > Wifi, on the mobile device and Settings > General > Network, on the Apple TV).
Restart the Apple TV (Settings > General > Restart).
Restart the Apple TV by removing ALL the cables for 30 seconds.
Restart your router. (Also try removing it’s power cord for at least 30 seconds)
Restart your mobile device.

HT4972 I have iphone 4 and have followed all the steps, the update will not go past "connect to itunes"

I have iphone 4 and have followed all the steps to update and cannot get past "connect to Itunes"

Hey soozeeC
Use iTunes to update it. Download the latest version and install it. Once it is plugged in, it will ask if you want to update your iPhone to iOS 7. If that does not work then click restore.
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks for using Apple Support Communities.
Regards,
-Norm G.

My new 4S iphone is not showing in itunes and have followed all trouble shooting tips???

My new 4S iphone is not showing in itunes and have followed all trouble shooting tips. It does show in iphoto and wants to download photos. Any suggestions???

I've tried a lot of the stuff mentioned at that link and elsewhere, modifying host files etc. trying to downgrade my iPhone 4 back to 5.1.1 no luck , apple has locked up 5.1.1 for my phone and iPad . one post said I'm "stuck with iOS 6" darn I should have been more careful. I have the 5.1.1 Ispw on my MacBook its a permissions thing I don't understand. I'll post when I find a way around it and I will . iOS 6 took away most of my AirPlay functionality . to hek with iPhone 5 I'm starting to look at android. big bummer apple

I don`t know how but I have lost all my photos that were in iTunes,any ideas please as to how I can get them back.

I don`t know how but I have lost all my photos that were in iTunes,any ideas on how to retreave them.I have tried deselecting the all folders when it starts syncing but it wont let me.

Please explain your problem better. There a no photos in iTunes.
You can sync photos from your computer to your iPod via iTunes. You select in the Photos pane for the iPod in iTunes what folder of photos to sync to the iPod.

I have an iphone5 which I have accidentally synced to my itunes...dont know whats happened but I have lost all my songs which were in my music.... Is there a way to recover these songs, although I have tried restoring my phone but still was unsuccessful

I have an iphone5 which I have accidentally synced to my itunes...dont know whats happened but I have lost all my songs which were in my music folder.... Is there a way to recover these songs, although I have tried restoring my phone but was unsuccessful

I have an iphone5 which I have accidentally synced to my itunes...dont know whats happened but I have lost all my songs which were in my music folder.... Is there a way to recover these songs, although I have tried restoring my phone but was unsuccessful

HT201210 I am trying to restore software on my iPad which is connected to my PC with iTunes when i'm in recovery mode a warning comes up "The iPad could not be restored an unknown error occurred (1604) I have followed all suggestions but still my iPad is

I am trying to restore software on my iPad which is connected to my PC with iTunes when i'm in recovery mode a warning comes up
"The iPad could not be restored an unknown error occurred (1604) This i have discovered probably a USB timing problem ?
I have followed all suggestions but still my iPad screen is locked with a iTunes logo and a USB cable beneath it, wish I had never bothered
to update it now. Any help would be appreciated. rg

When I restart my iPad the connect to iTunes comes up and stays on until it shuts down again, I have read a report from Apple support suggesting I reinstall iTunes so I might try that again and also your suggestion which i shall also try, but thanks again - rg1547

Officejet 4630: Error code 0XB00A7A4E and it's all it does.

Hello, my Officejet 4630 had some problems, yesterday it asked me if I wish to install ne w firmware and I thought this would solve the problems, so I clicked ok.Now it does not do anything anymore.It displays error code 0XB00A7A4E, and beeps all the time. I took out the USB, the power, waited... same thing.The Online forum says that one should open it and take out the cartridges, but when I open it, the cartridges do not come to the middle, to the "removable" area. So it is completely stuck.Any help? Thank you!

Hello , Welcome to the HP Community!I hope you have a pleasant experience here. I'd like to help you with the 0XB00A7A4E error that you are getting on your HP Officejet 4630 e-All-in-One printer. Errors such as the one you are experiencing can either be caused by a firmware issue, or a jammed carriage. It can be difficult to tell which. One of the most common fixes for a firmware error is to plug the printer directly into a wall outlet. The printer has a power moderator built in, so if it is plugged into a surge protector or battery backup, it often causes a power fluctuation. This can result in firmware errors similar to what you are experiencing. I'd recommend trying this first. If that doesn't immediately resolve the issue, I'll get you to check the cartridge carriage inside the printer. Is it locked in position? Are you able to move it at all? If you can move it, I recommend uninstalling and re-installing the cartridges. If not, I'd recommend contacting our HP Phone Support for further assistance:Step 1. Open link: www.hp.com/contacthp/
Step 2. Enter Product number or select to auto detect
Step 3. Scroll down to "Still need help? Complete the form to select your
contact options"
Step 4. Scroll down and click on: HP contact options - click on Get phone
number I hope this helps!

HT201210 i have followed all these steps and it still wont work.. any other suggestions? please help!

Just trying to restore my phone, and i have followed all the steps yet none of them have worked. any other ways to do this?

Placing your device into recovery (DFU) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
   1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
       other end of the cable connected to your computer's USB port.
   2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
       until the red slider appears, then slide the slider. Wait for the device to turn off.
              * If you cannot turn off the device using the slider, press and hold the
                Sleep/Wake and Home buttons at the same time. When the device turns off,
                release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
       device. The device should turn on. Note: If you see the battery charge warning,
       let the device charge for at least ten minutes to ensure that the battery has some
       charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
       When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.
If the above doesn't work, then take it in to an Apple retailer for help.

Downloaded a new album but says some songs need authorizing. Have followed all Apples steps and no luck. Any suggestions pleaseeee!!

Recently bought an album from itunes, all tracks downloaded but some require my laptop to be authorized, which it is.
I have followed all the recommended steps by Apple Support and none have worked.
Any help or suggestions very welcome.
Thank you!

Delete and redownload them if doing so is free in your country.
(97227)

Unable to install Photoshop Elements 12 due to error with shared technologies. I have tried all troubleshooting steps and am no where. Install logs do not have anything that stands out. Any ideas?

I have tried all troubleshooting steps and am not getting anywhere. Any Ideas?

I did some googling and found alot of topics from you on this issue, to me it simply seems like on of the connectors is broken or loose.

Facebook says I need to enable cookies, but I have followed all your steps.

Facebook says I need to enable cookies in order to log in. I am using windows 8.1. I have followed all the steps in the support section and am still getting the same error message.

Note that your System Details list shows that you have a user.js file in the profile folder to initialize prefs each time Firefox starts.
The user.js file is only present if you or other software has created this file and normally it wouldn't be there.
You can check its content with a plain text editor (right-click: Open with) if you didn't create this file yourself.
The user.js file is read each time Firefox is started and initializes preferences to the value specified in this file, so preferences set via user.js can only be changed temporarily for the current session.
You can delete possible user.js and numbered prefs-##.js files and rename (or delete) the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in the current Firefox release.
*http://kb.mozillazine.org/Preferences_not_saved
*http://kb.mozillazine.org/Resetting_preferences

TS1538 When i plug my iphone 4s into my laptop it is recognised by my pc but not by itunes. I have followed all troubleshooting steps and everything is in order but itunes will still not load??

please can anybody help??!!

Hello EmilyLauren92,
It sounds like your phone is not seen in iTunes on your computer but is recognized in My Computer. You have done an excellent job troubleshooting so far, and next I recommend these steps from the article named:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/ts1363
4. Empty your Temp directory and restart
7. Remove and reinstall iTunes
9. Update, Reconfigure, Disable, or Remove Security Software
10. Deleting damaged or incorrect registry keys
The title mentions the iPod, but the steps will be relevant for the iPhone as well.
Thank you for using Apple Support Communities.
All the best,
Sterling

"error 3194 and have tried all recommended steps, first problem with this iphone"

Hi, for a few months now I've been using my brother's old iPhone 3GS as an iPod, and I haven't jailbreaken it or anything of the sort, and I've installed every update since, and today I installed the newest update and since it has been in recovery mode and whenever I connect it to iTunes and try to restore (I backed up a few days ago) I am greeted with an iTunes message saying "error 3194" and I've tried everything mentioned in the specific update article for it except for the one pertaining to a .ipsw because when I go to advanced settings I am unable to find anything of the sort. And it'd be much appreciated if any of you could help! Also, I am using a windows computer, not a mac, and have never had problems with this iPhone until this new update.

It is usually given as a communication error between Apple, iTunes (your computer), iPhone. Somewhere they are not communicating, so the iOS you are trying to install cannot be approved by Apple. Trouble shooting steps include, making sure you have Current iTunes installed, make sure your Hosts file of computer is not blocking Apple. Try restoring on another computer.

HT201263 I purchased an 1gen 16GB Ipod from a seller. The ipod only shows the connect to itunes logo when connected to computer. The display shows without the word itunes. I got error codes 1603 and 1604 and have followed all the steps that were shown on

Similar Messages

Maybe you are looking for