HT201263 Ipad Air not turning on.  Black Screen.  Cannot open in Itunes.

Hi,
   My Ipad Air will not start up.  It makes no response.  When I connect to itunes, i get a message that tells me I cannot connect until I enter my 4 digit password.  However, the ipad is not on, so I cannot enter the password.
Please help,
Thank you very much,
Andrew Lord

Make sure your iPad is charged. If it is and still not turning on, see this article: http://support.apple.com/kb/ts3281
Hope this helps!

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    http://www.apple.com/support/ipad/assistant/ipad/
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