HT201263 iPhone 5 crashed (blank screen recovery mode) the first time a week ago and did it twice today. What can I do to repair/prevent this?

my iPhone 5 has worked well until it started shutting itself off and rebooting some time ago. I did not think much of it as id heard of this issue with iOS 7.  a week ago (9/6/14) the phone just stopped working.  blank screen with no response from home or lock buttons.  Tried plugging it in to charge, still nothing.  When I connected to my computer, iTunes said the phone was in recovery mode and I had to restore it.  Today, 9/13/14, it did this twice.  What is happening and how do I fox/prevent it?

Hi jvinsonhaler,
If you are having issues with your iPhone going into recovery mode, you may want to try some things to troubleshoot.
First, quit all running applications and test again -
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Next, I would try restarting the iPhone -
Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/HT1430
If the issue is still present, you may want to restore the iPhone as a new device -
iOS: How to back up your data and set up your device as a new device
http://support.apple.com/kb/HT41
Thanks for using Apple Support Communities.
Best,
Brett L

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