HT201263 iPhone 5 turned itself off

My iPhone 5 has turned itself off and now it won't come back on. I've tried charging it and connecting it to my laptop with iTunes but nothing is working...any ideas what the problem could be..?

Connect iPhone to Wall Charger and Reset, hold both home and power buttons until it begins to start. This can take about 20 seconds of holding both buttons. Try several times, if still nothing, the make Genius reservation and take to Apple for resolution under Warranty.

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    That's a very strange issue, but at the moment it could be software or hardware - the only way to find out is by restoring the iPhone.
    http://support.apple.com/kb/HT4137 has all the information you need to backup and restore the iPhone.
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    iPhone won't operate under 0°C.
    At page http://www.apple.com/iphone/specs.html you can see environmental requirements:
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    Try a reset by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.

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    Me, I would call apple Help..it's a new iPhone..

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    This happened to me yesterday. This probably isn't any use to you now, but for others with this question. This morning I took the back off of my phone, and I took the battery out and plugged it in to my laptop. It immediately lit up. We put the battery back in and restored it and it works better than ever. Not sure if this will work for all, but it worked for me!

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    Try holding down both the power and home button for about 15 seconds. If that doesn't work try plugging it in and doing that it happened to me once and that fixed it.

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    Hi,
    My iphone was working on Friday night and when I woke up it had turned itself off!
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    You can try to press the home button and power button and hold them for around 15-20 seconds. This will perform a soft reset similar to pulling the battery. If that doesn't help you may need to restore it.

  • Iphone 5c turns itself off and won't turn on until plugged in

    I just received my replacement iPhone 5c and it worked fine the first night, the next day, the phone turned itself off, and would not let me turn it back on. I tried the reset option by holding down the lock and the home buttons, but that did not work. my phone only turns on when it is plugged in. It then shows me that battery is lows, and then powers on ad says 100% charged.
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    You might have a bad battery. But first try recalibrating the battery gauge. Run the battery all the way down until the phone shuts off and doesn't restart. Then charge for 4 hours with the wall charger. Repeat the process. If the problem remains you need a new battery.

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    Do you have a case on it that might be pressing your power on button or might press your power on button inadvertently when you touch it.

  • Why is my iPhone 3GS turning itself off at 50% battery

    When my iphone 3gs get to 50% battery it will turn off and say there is no battery please help me i need my phone.

    kate1711 wrote:
    My iPhone 5 shuts itself off at 22% battery life.
    1: Connect the device to Your computer and open iTunes.
    2: If the device appears in iTunes, select and click Restore on the Summary pane.
    Restoring  >  http://support.apple.com/kb/HT1414

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    Try these five steps (known as the five Rs) and it would conquer most iPod issues.
    http://www.apple.com/support/ipod/five_rs/

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