HT201263 iPhone not recognized by iTunes and my power button doesn't work

My iPhone just shut down after a call, battery was around 60%, its power button doesn't work and iTunes doesn't recognize it. I can't put it in DFU mode because that's by pressing home and power simultaneously but I don't have a power button. I can't restores via iTunes because it doesn't recognize it. What am I supposed to do?!!

Same thing happened to me today...when googling found people having same problem with iphone 4 and said to hold power and home buttons to reboot. It worked! I was in a panic but its like it never happened...everything is as it was before. Even showed a missed call...

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Hi! I bought my iPhone from USA and the power button doesn't work. I have warranty. I will come to UK soon. I wanna learn; can i benefit my warranty in UK?

Hi! I bought my iPhone from USA and the power button doesn't work. I have warranty. I will come to UK soon. I wanna learn; can i benefit my warranty in UK?

The warranty is not and has never been International. Warranty and support are only valid in the country of origin. The only exception is for devices sold in the EU where the EU is treated as one country for warranty and support purposes.

My iPhone 5 is disabled and the power button doesn't work. How would I fix it?

My iPhone 5 is disabled and the power button doesn't work. How would I fix it? Please Help

wait it for your iPhone to die then before it turns it plug it into iTunes while holding the home button and it will force it into recovery mode.
will be hard to get the timing right cause u will need to wait for the battery to die and charge up again. Other then that just take it to apple and have them replace the device for a fee.

My iphone turned off and i can't turn it on. I tried to turn it on with plugging into charger but it doesn't help. And the power button doesn't work.

My iphone turned off and i can't turn it on. I tried to turn it on with plugging into charger but it doesn't help. the problem is that the power button doesn't work.

Well, that is going to make it difficult, since the first two steps of user troubleshooting require the use of the power button. I suggest you get that fixed.

Iphone not recognized by itunes and my safari also will not open??? Help??

I bought an iphone and synced it. When unplugging it, I realized all my apps I downloaded were gone off the iphone (I did find them in the itunes folder however) but the issue is, my Safari and my itunes program will NOT open. They bounce once and that is it, never opens. No errors, nothing. I have been going insane trying to figure out what the problem is. Anyone else have this issue?

See:
iOS: Device not recognized in iTunes for Windows

How do I put my iPhone 5 into recovery mode if my power button doesn't work?

I would like to downgrade my firmware but my power button does not work and I can't get into DFU mode.

There is no Apple method to downgrade iOS

IPhone 4 is on, screen is black power button doesn't work

My phone is on because I can hear it recieving calls but the screen is black. I saw that others were able to hold the home and power button at the same time but my power button has not wroked in a long time. Does anyone know what I can do or am I going to have to bring it in? Thanks in advance to any helpful suggestions!

You're going to need to bring the phone in.

I have an nano 6th gen I think? And the power button doesn't work? I am very displeased with itunes:( And there isn't anywhere that services them:(

I tried to find somewhere that services them but? That's itunes for you, and the ipod, itself? I would never recomend ipods for anyone, because there isn't any place for you to get them fixed, I guess that they are just throw away cameras in the same sence, if it doesn't sharge any more, throw it out I guerss?

What does iTunes have to do with it? And where do you live? Do you have any shops that do repairs on small electronics and/or smartphones?
You can always go here: http://www.iresq.com
Or you can do an out-of-warranty replacement with Apple: https://selfsolve.apple.com/agreementWarrantyDynamic.do

Iphone 4 is not recognized by itunes and is only on emergency mode, keeps telling me to connect to itunes but when I connect iphone to computer it does not recognize it

iphone 4 is not recognized by itunes and is only on emergency mode, keeps telling me to connect to itunes but when I connect iphone to computer it does not recognize it

Did you try recovery mode? Hold down the home button as you connect it to iTunes. iTunes should pop up a window that says "iTunes has detected a device in recovery mode" and give you the option to restore.

Ipod touch is not recognized by itunes and i have executed all steps in the apple suggested troubleshooting, the device will not reboot either. Any suggestions?

ipod touch is not recognized by itunes and i have executed all steps in the apple suggested troubleshooting, the device will not reboot either. Any suggestions?

Does it light up at all? If not, you could have a battery issue.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101

IPhone not recognized by iTunes any more

iTunes 9.0.2 on a 2006 iMac 2GHz intel duo running OSX 10.5.8
iPhone 3Gs 32 gig
iPod (5th gen)
3 external hard drives, all the iTunes library stored on a Mybook 1 TB Firewire drive plugged into iMac direct, not via a Firewire hub.
I plugged my iPhone into the Mac this am, tried to sync the iPhone and got an error message saying that something was wrong with my iTunes.
Mac then froze.
Finally got the Mac back up after five attempts (eventually, had to unplug everything, including the mains to the iMac, plug in just the power, keyboard and mouse, press and hold power switch for 5 secs then plug in each extra drive when the Mac came back up).
Found something seriously wrong with iTunes as it wouldn't open when clicked on (Force Quit reported app frozen).
Deleted iTunes using AppZap then downloaded iTunes from Apple website.
iTunes now back up on iMac but can't find any of the music files (even when I carefully repoint the iTunes to the correct location for the iTunes library by iTunes/Preferences/Advanced then Change iTunes Media Folder Location). Each entry in the iTunes library now has a black exclamation mark against it,
Also, iTunes doesn't see my iPhone when I plug it in.
Also, when I plug in my iPod, get the error message "The iPod is synced with anotehr iTunes library. Do you want to erase this iPod and sync with this iTunes library?"
HELP!
By the way, I have TIME MACHINE running to a separate and dedicated HD. Can I not just "roll back" my iMac in the same way I could do with a PC, say selecting the iMac when it was last working fine (yesterday evening)??
Keeping fingers crossed and hoping for an answer....
Chris

Rather than create another "iPhone not recognized by iTunes" thread, I'll add to this one. I have an iPhone 3G 8GB.
After going through those steps you listed, my Windows XP installation always reverts back to the old Windows Apple iPhone drivers which only sees it as a camera. I've had it set to only pull from the iTunes drivers by specifying "Don't search, I will choose the driver to install" in the Hardware Update Wizard. Windows still doesn't like the iTunes drivers stating "the specified location does not contain information about your hardware". This location is the same as you noted: "C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers" which contains:
usbaapl.cat
usbaapl.inf
usbaapl.sys
All dated 7/22/2008.
My current drivers for the iPhone in my setup are still the MS drivers, version 5.1.2600.0.
usbscan.sys
ptpusb.dll
ptpusd.dll
Any help would be appreciated! Thanks!
-Alex
Message was edited by: Cassiux
Message was edited by: Cassiux

IPhone not recognized by iTunes after update

I recently downloaded & installed the latest update for iTunes and it actually removed iTunes and put and extra (& useless) shortcut for quicktime in my desktop. I uninstalled everything and reinstalled iTunes and quicktime with nor problem. I hooked up the iPhone and downlaoded the latest update for it as well and it crashed during the installation of it. I have since had to reboot on my roomates pc and it will not be come up in iTunes. My computer still recognizes it though. I have gone through all the steps in apples site and microsoft and have no clue what to do now. I use this thing all day every day and need the music and video capablities for "work" purposes. If anyone can help, thanks.

Symptoms:
iPhone not recognized by iTunes on Windows computer, however an iPod will.
The iPhone CAMERA appears in windows My Computer - but nowhere else.
Problem:
The Apple iPhone Driver has been replaced by a Microsoft Driver which enables the camera/storage, but did not allow it to connect with iTunes.
SOLUTION:
From Device Manager, Select the iPhone (under imaging/Portable Devices) and then select "Update Driver", Don't direct it to automatically search for a driver, instead, manually point it to search in C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers - It should then "do it's thing" and install the correct apple driver - voila - iPhone is then recognized.
G-Man

Iphone not recognized in itunes mac os 10.8.5

i'm running mac osx 10.8.5
my iphone4 is 7.1.2
updated itunes to 12.0.1
and now both my iphone and my ipad are not recognized by itunes, yet my iphoto does recognize them
plese help

Have you tried everything in this Apple support document?
iPod not recognized in iTunes and Mac desktop
Does the iPod still appear as an externally mounted drive within Finder?
B-rock

HT1386 I just reinstalled my windows operating system and decided to put on windows 8. After loading all of my music back into a freshly installed itunes, my 4th gen ipod is not recognized by itunes. My 1st gen ipod nano works with no problem. Help!

reinstalled my windows operating system and decided to put on windows 8. After loading all of my music back into a freshly installed itunes, my 4th gen ipod is not recognized by itunes. My 1st gen ipod nano works with no problem. I can eliminate any problems with the cable and connection.
I've stopped and started the service, and also have performed cold reboots.
Nothing seems to have helped the situation.
Help!

See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
iTunes for Windows: Device Sync Tests
Have you tried on another computer to help determine if you have a computer or iPod problem?
The iPod Classic uses different drivers than the Nano

My ipod touch is not recognized on itunes and will not turn on or give me the battery sign. I have tried toubleshooting it by holding down the home button and the sleep/wake button, but it doesn't work. What do I do to fix it?

My ipod touch is not recognized on itunes and will not turn on or even give me the battery sign that it is dead. I turned it off and it won't turn back on now. The screen is completely black and won't do anything. I have tried charging it over night and nothing happened. It was never near water. I have tried troubleshooting it by holding down the home button and the sleep/wake button, but nothing happened and it didn't work. What can I do to fix it?

Device Not Recognised
For PC
http://support.apple.com/kb/TS1538
For Mac
http://support.apple.com/kb/ts1591

HT201263 iPhone not recognized by iTunes and my power button doesn't work

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