HT201263 iPhone wont restart

I am unable to restart or connect my iphone 5s to itunes. The only device that has a usb input is my Microsoft Surface RT, which I don't believe has itunes capability.  Does anyone have any ideas short of going to an apple store how to make it work?

Hello Alex_boi941,
Thanks for using Apple Support Communities.
I'm sorry to hear that your iPhone's power button is not functioning correctly.  To be able to get full functionality of your phone, it would need to be repaired.
Apple - Support - Service Answer Center
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne
Take care,
Alex H.

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