HT201263 ipod charger exploded and the itouch does not turn on and is not recognized by windows or itunes
connected the charger and after about 5 seconds the charger exploded with a bang and you could smell burnt circuits and the screen went black and hasn't started since then..
When all of the magic blue smoke comes out your device is toast, and unless your device is still under warranty there isn't much you can do except buy another iPod.
BTW: If you were using an Apple brand charger and the failure was not due to an electrical storm or a problem with the house wireing, you may be covered.....
Similar Messages
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im trying to update to newest ios version. but during the proccess, an unknown error accured, now the device wont do anything, just shows the plug into itunes screen. the device does not show in windows or itunes. the iphone wont do anything. i tried restarting, it shuts off and back on, but only shows plug into itunes thing. any ideas?
From my experience, the only way you're gonna get a PC afflicted with this disease to work with a 5th gen nano is to roll back to an earlier version of iTunes. Those affected have been exhausted by this ongoing issue. To update or not to update? And I always say never update unless you have to, and turn off all that auto update mess!
I have two core2duo lappies running 32b vista. My workflow dictates 32b fyi. One is acer aspire running itunes v 11.1 (.0.126), 5th gen nano was originally formatted and works just fine on this machine to this day. My other is the bigger badder lenovo thinkpad and the 5th gen will NOT mount using any version of itunes past 11.0 (.1.12) Windows mounts it just fine. itunes is not having it. no shirt no shoes no service.
I have both a 4th and 5th gen nano. The 4th gen works great on both machines, I even successfully tested it with the latest version (11.1.5) before subsequent deletion on the thinkpad! Weird huh? I think my next experiment might be to restore my 5th gen w/ a Mac and theeeeen plug it into PC itunez.
I'm at a loss on the thinkpad. Scanned for intruders. Cut the Lenovo bloat. Executed system and reg maintenance. Took down msconfig to a safe mode + itunes level to attempt to resolve possible sw conflicts but to no avail. NO NO NO. Every single dang port, every time on the thinkpad. Has me feeling like others might get the same treatment by the next itunes update. :|
So in summary for me:
5th gen nano and thinkpad are a NoGo on 11.1^ last working version for me = 11.0.1
5th gen nano is working on an acer aspire 11.1.0 but no way in the world am I updating
4th gen nano is kicking 5th gen nano's @zz so what would make me want to buy a new ipod? -
Ipod classic 120 stuck in disk mode, not recognized by windows or itunes
so ive been havin tons of problems with my new ipod 120 classic
first one day when i plugged it in it told me it was corrupted and needed to be restored
then it would not restore
i formated it with windows but that didnt seem to do anything
the other night somehow i got it to the point of naming my ipod but after that, it stopped working again
for a while i couldnt even put it into disk mode
now, when it is plugged into the computer it is stuck in disk mode, yet not recognized by the computer or itunes
it makes the sound when i plug it in but never shows up
also, when its not plugged in, it starts up and just brings me to a screen that says use itunes to restore. but then i plug it in and it goes right to disk mode and do not connect, and isnt recognized
when i unplug it i can see it pop up on my computer for that one second i unplug it
ive tried this on a number of computers and it does the same thing
when i unplug it from being plugged into the computer it just sits in diskmode saying ok to connect
if i reset it by pressing center and menu, it just goes back to the use itunes to restore screen
i cant get it to enter diagnostic mode, and when i hit center and play after center and menu it does nothing either
ive just about had it with ipods
this is my 3rd or 4th classic that i have had problems with
apple should be ashamed of themselves for such a buggy product for so much money, and very very crappy service
any help greatly appreciated....but im prety sure ill be moving onto another product after this
luckily i am still under warranty so they offered for me to send it in....but then i am without music for about a week
i feel i should be compensated for that alone, aside from just fixing it for me
please help me fix this so i can get back to some tunes!
thanks for any info1. Turn off iPad. Press and hold the Sleep/Wake button for a few seconds until the red slider appears, slide to turn off.
2. Connect USB cable to computer
3. Press and hold the Home button down and connect the docking end of cable to iPad
4. Continue holding the Home button until you see the "Connect To iTune" screen
5. Release the Home button
6. Open iTune (make sure you have the newest version of iTune)
7. You should see "iTunes has detected an iPad in recovery mode"
8. Use iTune to restore iPad
Note: You need to be patient and repeat the above many times to recover your iPad -
"iPod software update server could not be contacted. The Server does not support this version of iTunes." iPod will not turn on or charge or reset settings. I tried plugging it in my laptop, house computer and docking station to charge and nothing. Also, I have all the latest software updates to my knowledge. This is a classic 8GB iPod, running of Windows 7. Any thoughts/suggestions?
only thing that seems to work so far is syncing without photos and also check here https://discussions.apple.com/thread/3206849?start=30&tstart=0
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The iPad does not ship unless he closed
ITunes does not recognize or computer
If he shipped fully closed device
I bought a charger and bought Link and the same problem persists
IPad without JelbrakWhat do you mean 'does not ship unless he closed' ? What are you trying to do with your iPad, and what happens when you do it ?
If your computer's iTunes isn't recognising the iPad then do you have the latest version of iTunes installed on your computer ?
device not showing in iTunes on a PC : http://support.apple.com/kb/TS1538
on a Mac : http://support.apple.com/kb/TS1591 -
i bought a new iPod nano 6th generation and when i am trying to sync it with iTunes its saying "the iPod software update server could not be contacted. the server does not support this version of itunes" cn any one help me how to set the thing right.
Regards,
Brahma.You need to update to the latest version of iTunes. Go to the apple and select software update.
i -
My iphone will not turn on. The only screen I can see is the charging screen. The phone does not seem to hold a charge
Sammyhunter lets get you back in action! Has there been any physical/water damage to the device? Try pressing and holding the home and power button together. Once the Apple symbol appears release both buttons. Keep us posted!
AshleyS_VZW
Follow us on Twitter @VZWSupport -
My ipod touch version 4.2.1 is not recognized by Windows 7 after upgrading i tunes to 11.2. I have gone through all the trouble shooting suggestions twice
Did it work with previous ii.x version?
If you have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar. The sidebar is where Devices appears. and Control+B to show the Menu bar
Did you do everything here:
iOS: Device not recognized in iTunes for Windows
Including
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem -
My iPod and iPhone are not recognized in Windows 7 iTunes. I've reinstalled iTunes and restarted windows. Now iPod briefly displays, then device manager mass storage shows a yellow exclamation point. iPhone doesn't display in iTunes at all. Please advise
Try Andrei Cerbu's post here, JF Fourie's post here, or see TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5, forcing a driver update. See also TS1363: iPod: Appears in Windows but not in iTunes.
tt2 -
5th Gen Ipod not recognized by windows or itunes. Have tried it all. Any Ideas?
Hello everyone. I have a 5th generation Ipod I recently purchased that I'm having what seems to be an common issue. When I connect the ipod to my computer via USB, the Ipod is not recognized in windows or Itunes. Occasionally the Ipod will charge when connected but not always. Though this is the same for the old wire I used and the new one I purchased today. Even when shown charging the Ipod is not recognized and there is no noise that a device has been connected. I have tried the 4 R's (without Restore) which I can't do, chaninging the drive letter, disabling start up software,uninstalling and reinstalling all Apple Software. I have tried connecting to another computer and have gotten the same result. When I check the diagnostic screen on the ipod it shows that a usb cable is detected. I have upgraded all my driver software, disabled and reenabled them. I'm almost 3 hours from the nearest store so that it out of the question. I'm curious if anyone has any other ideas and will try anything you think might be the issue and fix. Thank you for time.
From my experience, the only way you're gonna get a PC afflicted with this disease to work with a 5th gen nano is to roll back to an earlier version of iTunes. Those affected have been exhausted by this ongoing issue. To update or not to update? And I always say never update unless you have to, and turn off all that auto update mess!
I have two core2duo lappies running 32b vista. My workflow dictates 32b fyi. One is acer aspire running itunes v 11.1 (.0.126), 5th gen nano was originally formatted and works just fine on this machine to this day. My other is the bigger badder lenovo thinkpad and the 5th gen will NOT mount using any version of itunes past 11.0 (.1.12) Windows mounts it just fine. itunes is not having it. no shirt no shoes no service.
I have both a 4th and 5th gen nano. The 4th gen works great on both machines, I even successfully tested it with the latest version (11.1.5) before subsequent deletion on the thinkpad! Weird huh? I think my next experiment might be to restore my 5th gen w/ a Mac and theeeeen plug it into PC itunez.
I'm at a loss on the thinkpad. Scanned for intruders. Cut the Lenovo bloat. Executed system and reg maintenance. Took down msconfig to a safe mode + itunes level to attempt to resolve possible sw conflicts but to no avail. NO NO NO. Every single dang port, every time on the thinkpad. Has me feeling like others might get the same treatment by the next itunes update. :|
So in summary for me:
5th gen nano and thinkpad are a NoGo on 11.1^ last working version for me = 11.0.1
5th gen nano is working on an acer aspire 11.1.0 but no way in the world am I updating
4th gen nano is kicking 5th gen nano's @zz so what would make me want to buy a new ipod? -
HT203260 my microphone on the itouch does not work
I just replace my itouch screen and reset to factory settings. Now the mic does not work?
Hi,
Help at this link. Could be a Firewall issue.
http://www.apple.com/support/ipad/facetime/
Carolyn -
IPod Shuffle Not Recognized In Windows Or iTunes v7.0 - What Now?
Hello everyone,
I am having the same problem as many who have posted here. I have upgraded my software to iTunes v7.0.1.8. I also accepted the auto update for my iPod Shuffle - 512GB 1st Gen to v 1.44 (I believe). Of course, now my Shuffle is not recognized in iTunes and is only recognized in Windows for less than 5 seconds (as I have monitored it). I am listing below all of the actions I have taken today.
As none of these have worked, my question is now what? Does anyone have any other suggestions before I take the dreaded step of calling support? Any help is appreciated.
I am not happy with this upgrade issue at all. I expect much better from Apple.
Steps Already Taken:
1. Reset iPod.
2. Set Terminal Services to "Manual" and restarted my laptop PC.
3. Changed all USB Root Hub entries power management options to "Allow the computer to turn off this device to save power option" and rebooted.
4. Assigned my external hard drive a different letter as it was assigned to "E" and tech support documentation suggested I changed it - I changed it to "M".
5. I stopped the iPod Service via the Services and Application interface from My Computer/Manage, reattached the Shuffle, and started the iPod Service. The Shuffle was still not recognized.
6. I uninstalled iTunes 7.0.1.8, the Apple Software update and QuickTime. I deleted all temp directories; program files folders and all possible traces of all three pieces of this software. I also deleted my iTunes library. I reinstalled all of this software and re-built my Library. NONE OF THIS WORKED!
My 30GB Video iPod works fine and always has - it is only the shuffle for which I have this issue any only since the upgrade.
What do I do now? If no one has another fix, I will be forced to call Tech Support after an experience with them over a year ago I would almost rather throw this thing away!qswh - I too cannot play the songs that are loaded on the shuffle. Additionally, I get a green & orange light when I plug it into a USB port and then I either get a blinking orange light or a solid orange light from there after.
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Ipod not recognized by windows or itunes
OK here's a humdinger: my ipod used to be recognized by my computer (meaning Windows XP), but then abruptly stopped in a catastrophic meltdown that completely wiped my ipod of everything -- didn't even show the menu. Fastforward, ipod is replaced. Windows will still not recognize it -- most of the time. The toolbar says USB device detected and hardware installed and ready to use, but the message that it's not recognized by Windows still appears. Now I said it was recognized sometimes. When it magically is (this is my only description for it because there is no apparent reason), and this is rare, usually after the computer has been turned off for awhile, the ipod will sync through about a fifth of my library then quit. The "disc cannot be found" message appears, and Windows stops recognizing and I'm back to square one. One would think that I now at least have a fifth of my songs on the ipod. Nope, just one for each time this has happened (being 2). Please do not respond with anything having to do with updating or uninstalling/reinstalling drivers, disabling USB 2.0, searching for E:\ drive, Windows Update, the whole appleipod.bat thing, updating itunes, or scanning for new hardware as I have tried these and a few other solutions. I'm just wondering if I'm completely, well, you know. Thanks for your time.
OK here's a humdinger: my ipod used to be recognized by my computer (meaning Windows XP), but then abruptly stopped in a catastrophic meltdown that completely wiped my ipod of everything -- didn't even show the menu. Fastforward, ipod is replaced. Windows will still not recognize it -- most of the time. The toolbar says USB device detected and hardware installed and ready to use, but the message that it's not recognized by Windows still appears. Now I said it was recognized sometimes. When it magically is (this is my only description for it because there is no apparent reason), and this is rare, usually after the computer has been turned off for awhile, the ipod will sync through about a fifth of my library then quit. The "disc cannot be found" message appears, and Windows stops recognizing and I'm back to square one. One would think that I now at least have a fifth of my songs on the ipod. Nope, just one for each time this has happened (being 2). Please do not respond with anything having to do with updating or uninstalling/reinstalling drivers, disabling USB 2.0, searching for E:\ drive, Windows Update, the whole appleipod.bat thing, updating itunes, or scanning for new hardware as I have tried these and a few other solutions. I'm just wondering if I'm completely, well, you know. Thanks for your time.
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Ipad not recognized by windows neither iTunes after error in the iOS5 upgrade
The iOS5 upgrade was stopped due to an error.
Since then the iPad is not being recognized by windows neither iTunes. I've re-installed iTunes, the file usbaapl.sys is at windows\system32\drivers and Common Files\Apple\Mobile Device Support\Drivers folders but still there's an error when I plug in the iPad - Apple Mobile Device (Recovery) - This device can not start (code10).
I've call the support here in Brazil and the only information that I got was that this was due to the fact that I'm running windows XP and it doesn't support iTunes 10.5 and iOS 5. Can any one confirm this? Why there's no information on this when I installed the 10.5 version and downloaded the iOS 5?
Any help would be highly apreciated because now I have my iPad asking to be connected to iTunes and no chance to get a PC with a different version of Windows...Glad you got it fixed - and I wasn't trying to be a wise guy.
It just seemed logical to me that if iTunes recognized the iPad and the iPhone - but they didn't show un in your Windows Devices Manager or Explorer or whatever it's called - that it was probably a Windows thing.
Now you must truly be a HappyMommy! -
I bough a 4g Ipod nano 2nd gen for my cousins birthday. When i plug it into my computer it charges but does not show up in windows or itunes. I tried reseting it, reinstalling itunes, everything the site said but it didn't help. I am trying to sync songs to it for my cousin, but it won't work with it not connecting. Could the wire have something to do with it or is there a bigger problem here?
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem
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