HT201263 iPod touch 4th gen is stuck in recovery mode and won't restore with iTunes. Please Help!

I had jailbroken my ipod touch then decided it didnt do much of anything, so I decided to restore my ipod. But itunes didnt finish the restore and left me in recovery mode. Now it says iTunes has detected an ipod in recovery mod, but when I try to restore it, it says something like could not connect to apple restore firm and I'm back to square one.
Any Help is appreciated!

Jailbreaking
Jailbreaking voids the Apple warranty and also means that you will not get any support from Apple, including from this Apple forum. Jailbreaking can't be discussed in this Apple forum.
Unauthorized modification of iOS has been a major source of instability, disruption of services, and other issues
Try DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Try on another computer

Similar Messages

  • My iPod touch 4th gen is stuck in recovery mode with a broken 'lock' button.

    My iPod touch 4th generation is stuck in recovery mode with a black screen and I can't get it out. It has a broken lock button and I have tried everything to get it out of recovery mode. Every time I plug it into iTunes, it recognises my iPod and says 'iTunes has detected an iPod in recovery mode. You must restore this iPod before it can be used in iTunes, so I have restored it several times and every time, it says there is an unknown error. Please Help!! (my iPod is IOS 6.0.1)

    What is the complete wording of the error message that says unknown error? Usually more information like a error number is also given.

  • Daughter's iPod touch 4th gen is stuck in recovery mode, won't turn on after I restore it, please help...

    My daughters iPod touch 4th gen is STUCK. Somehow it was disabled because of too many password attempts (my younger daughter was pushing numbers). I connected it to iTunes, did the press and hold power button + home button, then let go of sleep button. iTunes recognized it, gave me the option to restore it and did its thing. Here's the problem, now it won't GET OUT of that mode. After the first attempt, it wouldn't power on after I disconnected it from the computer. So I hooked it up again, and it says its detected an iPod in recovery mode and offers me the same "update & restore" option it did originally. Now what??? Please help. My daughter just got this two weeks ago for her birthday.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       
    or
    Maybe:
    Restore loop (being prompted to restore again after a restore successfully completes)
    Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
    Next try placing in DFU mode and then restoring.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    Then try restoring on another computer.
    Last, make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • Iphone 4 stuck in recovery mode and will not restore in itunes. HELP!

    Hey Guys
    I tried to jailbreak my iphone (bad idea obviously) and ever since, its been screwing up.
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    NOW its stuck in restore mode (the screen with the USB and the Itunes symbol) I have tried to restore it 3 times and it gives me an error message (1604) or it doesn't even restore.
    HELPP! It's been like this all day. What could I do?

    FIRST, edit your hosts file (which was corrupted by the jailbreak process) and remove any references to gs.apple.com; delete the whole lines and save the file. If you don't know how to do this you will have to get help, and it shows that jailbreaking was a bigger mistake than you thought.
    Next, connect to a USB port directly on the computer, not a hub and disconnect all USB devices that consume power or bandwidth (like USB drives).
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  • TS1363 My Ipod touch 4th Generation, Is stuck in recovery mode.

    Okay, my Ipod touch 4th generation, Is stuck in recovery mode after trying to restore and update it to the latest software. The restore failed and it's now stuck in Recovery mode. I've tried everything, and it just wont work. It won't even recognise in Itunes. Help?

    I don't know if you will see or get this because issue is old but I thought I'd try anyway.  This is what happened to me.  I don't see any responses, if you don't mind me asking, what ever happened with your ipod?  This is my son's and I don't have a store around the corner so I was curious before I make a trip?

  • TS1538 My ipod 4th gen. is stuck on recovery mode, and it is stuck on the screen that says connect to itune. I tried plugging it to the computer with an undamaged cabel and bringing up itunes, but itunes or my computer isnt reconizing it.

    My ipod 4th generation is stuck on recovery mode and is stuck on the screen that says to connect to the itunes store. I already tried using a non-damaged cable and connecting it to itunes, but the ipod is not showing up as a device on my computer or on itunes. I cant fix the recovery screen until i can coinnect it to itunes... so does someone have any suggestions?

    Try:                           
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • My iPod touch is stuck in recovery mode and won't restore?

    Okay my Ipod Touch is stuck in recovery mode and will not restore because "the ipod software update server cannot be contacted". I have tried to restart my computer, restart my ipod, tried different computers, and re-intalled AND updated my itunes and it still will not restore. It is stuck on the picture of the usb cable pointing to itunes and won't do anything else. I'm trying to restore it because my memory was full and I wanted to clean it out and now the ipod is useless, please help me restore it!

    Update Server
    Try:
    - Powering off and then back on your router.
    - iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    - Change the DNS to either Google's or Open DNS servers
    Public DNS — Google Developers
    OpenDNS IP Addresses
    - For one user uninstalling/reinstalling iTunes resolved the problem
    - Try on another computer/network
    - Wait if it is an Apple problem

  • Ipod stuck in recovery mode and won't restore. says it can't connect to the network.

    My son tried to jailbreak his ipod touch like an idiot and of course it did not work. Now his ipod is stuck in recovery mode and I can't get it to restore. I get a message that says:the ipod software update server could not be contacted. Make sure your network settings are correct and your network connection is active, or try again later. I have internet access and everything is working but itunes can't connect to it. Why? I have been having issues with itunes for a couple weeks now. I can't connect to the store and redeem itunes cards either.

    Make sure the setting for your security software allow iTunes to contact Apple servers:
    iTunes for Windows: Troubleshooting security software issues
    As for the iPod, since he tried to modify the software, the only thing that could help would be DFU mode , we can't help much more, problems with jailbroken devices can't be discussed in theses forums, due to the Terms of Use.
    Your son has to ask those people for help, which encouraged him to jailbreak his device.

  • How would i fix my iPhone 4 that is stuck in recovery mode and wont properly restore with error code 21?

    I've already updated my iTunes to the latest version available for PC. The phone is stuck in recovery mode and if I disconnect it from the computer it goes black and then cycles in the reboot screen.  All im trying to do is restore to factory settings.

    Hi Richard_NMLB,
    I'm sorry to hear you are having issues with your iPhone. If your iPhone is currently stuck in Recovery Mode, and/or you are unable to restore it from iTunes, you may find the information and troubleshooting steps outlined in the following articles helpful (bit unclear what exactly is happening when you try to restore):
    If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
    Resolve iOS update and restore errors in iTunes - Apple Support
    Regards,
    - Brenden

  • My iPhone 3 is stuck in recovery mode and won't restore

    My iPhone 3g is stuck in recovery mode and when I try to restore it in Itunes it gives me error 1015. How can I fix this??!?!?!?!?!

    Your phone is jailbroken.  We can offer you no help here.  You forfeited that when you jailbroke you phone.

  • My ipod touch second gen is stuck in recovery mode.... :(

    i jail broke my ipod touch so i could use the av wire in it and i noticed that it made my ipod slower. so i went to take it off and while it was restoring it stopped when i was almost done and said"itunes could not restore" so now everytime i try and restore i wont do it and my ipod is stuck in recovery mode telling me to plug it in to itunes

    Ok, now I don't know what 'jail breaking to use the av wire in it' is at all but a few days after my iTouch 4 obtained 2 diagonal cracks in the glass after dropping it on my bathrooms marble floor. I can only guess it hit right on the corner. Now before I had a chance to get it fixed something happened while playing a game and screen blanked out. To make an already too long a story a bit shorter ... It ended up having to restore it. While restoring mine too is stuck in Restore mode, never quite making it all the way to the end before whiting Out screen then once again being told to connect to iTunes. Help anyone???

  • My iPod touch 5th gen. is stuck in recovery mode giving me error 3/error 37/etc.

    So yeah, it's stuck there. It started happening about a month and a half ago, and when I finally brought it to the Apple Store for the first time they plugged it in and bam it was fixed. It was good for 1-2 weeks, and then suddenly, bam, problem is back and would come back every week or so. Finally, after the third time to the store, the employee ran some sort of test to check if the hardware was messed up. It turned out that it had already crashed a minute after the successful restore. So they replaced it. Went to pick it up today, brought it home, went to restore it from back up and all was good. iTunes then prompted me to update the iOS, so I did. It crashed and now I'm stuck in recovery mode. So basically back to zero. I'm really kind of depressed about this and I'm going to the store tommorrow, but I was wondering if anyone could possibly have some help to offer.

    Check for hardware issues
    Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
    Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
      Apple Retail Store - Genius Bar                              

  • Ipad stuck in recovery mode and won't restore--error code 1604

    I tried to backup and update my ipad this evening and when doing so it now is stuck on the itunes and USB screen.  When I connect the Ipad to the Itunes it says the Ipad is in recivery mode and to restore.  I click ok and it tells me i can't restore the ipad and gives me an error code of 1604.  I have no idea where to go from here or what happened.  Any ideas?

    Error 1604: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
    If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
       1. Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
       2. Restore and wait for error 1604.
       3. When prompted, click OK.
       4. Close and reopen iTunes while iPhone remains connected.
       5. iPhone should now be recognized in Recovery Mode again.
       6. Try to restore again.
    If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
    http://support.apple.com/kb/TS3694

  • My iPhone 5 is stuck in recovery mode and won't restore. Please help me!

    My iPhone is stuck in recovery mode since I tried a restore Before that it kept powering on and powering off eratically and lingered on the white apple screen. I thought an install would help. Retore attempts always fail, I get the message "The iPhone "iPhone" could not be restored. An unknown error occured (9)." Please help me!

    Would it make any difference if the restore was to a back up or to factory settings?
    Yes, if your backup is somehow corrupted, restoring to that backup will put the problem back to the iPhone.
    Restore as new and manually put back your content is the preferred method.
    Also the restore cuts out and fails when the restore is at the stage of 'verifying with apple'. Is there any reason apple wouldn't 'authorise' a restore?
    When restoring, the IOS will be verified with Apple server.
    Are you using PC? If so, disable anti-virus and firewall then try again.

  • My iPod touch 4th generation is stuck in recovery mode. I've tried uninstalling and reinstalling iTunes, but that hasn't helped. I tried clicking restore on the computer but an error message keeps coming up. HELP! PLEASE!

    Like, every time I hit recover, it tries to contact the server or whatever and then it can't find it. The screen is stuck with the iTunes and the USB cable thing on it. Somebody please help me! Do you think if I take this to Radio Shack where my mom bought it for me my warrenty would help either get a new iPod or they could fix this for me? If anybody knows how to fix it, pleaseeeeee, pleeeeease help me out.

    Download RecBoot and see if that will kick it out of recovery mode.
    Try doing a manual install following the instructions in the link below.
    Basic troubleshooting steps. 
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 

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