HT201263 ipod touch cannot turn off or on apple logo flashes on and off

i have the first ipod touch and it is flashing the apple logo. it will not power off or on. it is stuck in this mode. I have tried pressing both buttons for 10 seconds. It will not respond when plugged into itunes either.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar       

Similar Messages

  • HT201263 my ipod touch just turned off and now i cant get it to come back on no matter what i do. how can i fix this?

    my ipod touch just turned off while i was using it and now it wont come back on no matter what i do. how can i fix this?

    Perform a Reset... Try again...
    Reset  ( No Data will be Lost )
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430

  • When i plug in my ipod touch (8gb, 3rd generation) it doesn't turn on and the apple logo flashes on and off. how can i stop it and turn on my ipod??????

    when i plug in my ipod touch (8gb, 3rd generation) it doesn't turn on and the apple logo flashes on and off. before this it wouldn't turn on unless it was plugged in.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar

  • My ipod touch 4g turned off and wont turn on again because it is frozen on the apple screen. please help!

    My ipod touch 4g turned off and when i try to turn it on it says its not charged. so i charge it and the apple screen comes up but stays frozen like that for a really long time, and then it just goes back to the "needs to be charged" screen. please help!

    - First try resetting the iPOd. Nothing will be lost.
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    -Next connect to a computer and restore the iPod if theiPod appears in iTunes.
    - Next see if placing he iPod in recovery mode will allow iTunes to see the iPod so you can restore the iPod.  For recovery mode see:
    iPhone and iPod touch: Unable to update or restore

  • My 3rd gen ipod touch keeps turning off

    My 3rd generation Ipod Touch keeps turning off. I put it on charge until full, but when I switch it on it turns off after a few minutes.
    Is this a hardware problem or a faulty battery?

    Save your time and frustration. Return to Apple for an exchange product.

  • Ipod touch 4gen turns off randomly

    My daughters ipod touch keeps turning off.  not sure how to fix but i have soft reset it.

    Try to set it up as new device: How to back up your data and set up as a new device
    If necessary, try without using the latest backup after the restore.

  • Why did my iPod touch 4g turn off and won't let me turn it back on?, Why did my iPod touch 4g turn off and won't let me turn it back on?

    My iPod touch 4g turned off on a full battery and won't turn on. I tried to charge it and hold down the shut-down button but nothing seems to work. What is going on?

    hey, yes i have the same problem and posted it, too.
    Hopefully we get some answers, mate

  • My ipod touch 32g turned off on its own and now wont turn on or connect to itunes

    my ipod touch 32g turned off on its own and now wont turn on or connect to itunes

    Start here.
    iPod touch: Hardware troubleshooting

  • HT201263 my ipod touch refuses to go past the apple logo

    my ipod touch refuses to go past the apple logo. i turned it off with both the sleep/wake and home buttons but it immediately turned right back on without me making any attempt to turn it back on. my ipod will not even turn off with the sleep/wake button fyi. i just did an update through itunes with the ipod plugged in and when the update was finished/finishing my ipod went to the apple logo.
    update: my ipod flashed white, turned off, then turned back on- yet again the apple logo.

    Try the remaining items of:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • My ipod touch would not go past the apple logo, it would just shut off. i held the power and home keys and connected to itunes

    my ipod touch would not go past the apple logo, it would just shut off. i held the power and home keys and connected to itunes but now its on the connect to itunes picture and shuts off on its own. even if i try and shut it off myself it won't. it only stays on for about 3-5 minutes:( please help!!!

    When it shows the Connect to iTunes screen and you connect it to iTunes, have you tried restoring it?
    This should solve your problem because the most common cause of your issue is a software glitch that is preventing your iPod from completing it's boot sequence. Restoring it will replace the software on the iPod with a fresh set so it can be used again.

  • My 4th Gen Ipod touch will not get past the apple logo

    My 4th Gen Ipod touch will not get past the apple logo (unless the battery is dead, Then it tell me to charge it).  Once it gave me the connect to itunes screen.  I clicked restore in itunes but the ipod went back to the apple logo before the update download finished. I tried calling apple but my over the phone technical support just expired. PLEASE HELP! 

    This can be a corrupted software/firmware on your iPod touch. If the recovery mode you did was not forced, then try to force it into recovery mode. This is how:
    1. Force it to shut down (note: this sort of shut down should not be preformed unless you are in a situation like this because it is a hardware shutdown and will not attempt to unload software, save unsaved files, safely stop system processes, etc.) to do this, hold down the power/sleep button and home button for about 7 or 10 secs. Also I might be incorrect but I heard that you can just hold down the sleep and home button until the screen goes blank and then immediately let go.
    2. Have iTunes running. Hold down the home button and plug the USB cable that came with your iPod into it. Keep on holding on the home button until a picture of a USB cable going into the iTunes logo appears. You are now in a forced recovery mode. (In case your not so tech-savvy forced recovery is the same as a normal recovery mode that an iPod might do if it knows an update or restore failed.)
    3. iTunes should have shown a pop-up message about it found a iPod in recovery mode. Click OK, click your iPod from the sidebar and click restore. The iPod will show the apple logo for a while and iTunes will say "preparing iPod for restore" and then "waiting for iPod" this was the longest part of updates for me.
    4. iPod will reboot when restore is completed. When I update my iPod it one time showed the apple logo for one whole sync until it showed the slide to unlock screen, so do not worry. P.S if that does not work do a DFU mode restore ( I've been told DFU mode stands for device firmware update mode) I'm running out of room, so google it. Hope this helped ;)

  • I erase all content and settings in ipod. Now the iPod won't turn on. The Apple logo with black background is the only thing that appears.

    I erase all content and settings in ipod. Now the iPod won't turn on. The Apple logo with black background is the only thing that appears.

    put it into recovery mode
    See here
    http://www.apple.com/support/ipodtouch/assistant/restore/
    Then restore
    http://support.apple.com/kb/HT1414

  • IPod touch 5th turns off wifi while locked

    When I lock my iPod it will turn off the wifi, thus the push notifications, after about 10 seconds. Any ideas? Thanks.

    The iPod should periodically connect to wifi when sleeping. It does not connect continuously in order to conserve battery life.
    This may help
    How do I make IOS 6 keep wifi on when...: Apple Support Communities

  • My ipod will not turn on, only the apple sign shows up and then it turns off again., my ipod will not turn on, only the apple sign shows up and then it turns off again.

    My ipod will not turn on, only the apple sign will show up an then it turns back off.

    If not succesful try the remaining items of:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Ipod classic try to start but the apple just flashes on and off.

    Ipod classic I try to start but the apple just flashes on and off.
    I can't reset and it doesn't show it charging. Not recognized by computer. 
    It was working just fine in my car, I stopped for an hour, and when I came back it just started the flashing thing.
    Anyone have any ideas?

    Reset it this way.
    After charging till full charge, at least 2 hours (preferably 4 hours)
    Toggle the Hold switch, make sure you dont see the red mark when you do the  next step
    Reset the iPod -> Press Menu and Center button simultaneously for about 10 secs or till the Apple Logo comes ON
    Then release the buttons
    Select your preferred language.
    Here is the Apple support Article on the 5Rs
    http://www.apple.com/support/ipod/five_rs/classic/
    If it is  still not working.
    Then Restore it using iTunes
    Good Luck!

Maybe you are looking for