HT201263 ipod white screen will not restore

Tonight got white screen on my ipod, looked on apple website - tried to reboot and then tried to restore still white screen any other ideas please

Try the steps in the article that I linked above.
Errors 3000-3999 (3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com)  on ports 80 or 443.
Update to the latest version of iTunes.
Verify the computer's date and time are accurate.
Check that your security or firewall software is not interfering with ports 80 or 443, or with the server gs.apple.com.
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
An entry in your hosts file may be redirecting requests to gs.apple.com (see "Unable to contact the iOS software update server gs.apple.com" above).
Internet proxy settings can cause this issue. If you are using a proxy, try without using one.
Test restoring while connected to a known-good network.
Error 3014 may indicate that you need to free up more disk space on the computer before trying to restore again.
An easy way to find out if this is caused by the security software is to just uninstall it. If it works, just update the iPhone then reinstall the security software and try to set it up in a way that doesn't cause a problem.

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