HT201263 iTouch won't connect to iTunes; recovery mode won't work

My iTouch (fourth generation) was disabled after the incorrect password was input too many times. Now, it says that it needs to connect to iTunes, but when I try to connect it, it tells me to put in the password, which I obviously cannot do because the iTouch is disabled. I tried recovery mode, but it hasn't worked after repeated attempts. What do I do?

Try DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Or try using this program to place the iPod in recovery mode
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
For MAC or PC
The Firmware Umbrella - TinyUmbrella
- Then try on another computer
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

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My Iphone 3GS won't connect to itunes, recovery mode won't work, only charges from wall charger when you turn it off then plug it in

I actually have the phone now in recovery mode, it's got the screen up, and I have it plugged in, and nothing's happening. I know the cable isn't screwed, because I use it to charge all the time.

Hi dontloseimagination,
Thanks for visiting Apple Support Communities.
If your iPhone is not recognized by iTunes, try these steps on your Mac or PC first:
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
You may also find the steps in this article helpful:
iOS: Troubleshooting USB-related alerts when syncing
http://support.apple.com/kb/TS5254
Best,
Jeremy

My iPod 5th gen is stuck in "Connect to Itunes/Recovery mode" mode

My iPod 5th generation (IOS 7.0.1) is stuck in "Recovery mode".WARNING my iPod is Jailbroken.
Prior to this happening I sent my iPod to a local Technician's shop to replace my screen witch had been slowy becoming less and less responsive.When I got it back it was stuck in recovery mode.
I do not remember every thing I downloaded from cydia.And I honestly doubt that the Technician did anything malicious to it.
I have tried (In no particular order)
1.Connecting into iTunes with the official lighting cable.I then opened iTunes telling me to Update or Restore my iPod.I tried "Restore" then iTunes downloaded IOS 8 and extracted the update it shut down my iPod then it said waiting for response and the iPod went back into recovery mode and said "Error code 21". and then tried "Update" and yet again got Error code 21. and I also went on apples solutions page for error code 21 and did everything that the page suggested me to do and it got me nowhere.
2.Used Redsn0w's "get out of recovery mode" and my iPod then briefly shuts off and back into "Recovery mode" then tried Redsn0w's "Restore" to re-install IOS 7.0.1.Redsn0w said "Unsupported Firmware".I then tried IOS 6.0. and told me that apple isnt signing blobs
3.I used Tiny Umbrella's "Exit Recovery" while using the TSS server.and then it shut off then turned back on to go back into "Recovery mode".I then put my iPod into DFU mode and tried "Fix Recovery" In Tiny Umbrella's log it says "Attempting to fix recovery...,Starting to fix recovery...,Fix recovery has finished,Allow device to reboot!".The entire time my iPod screen is black and I have waited for 10+ minutes and nothing happens.
4.I tried using iTunes to recover my iPod while the iPod was in DFU mode.And still stuck in "Recovery mode".
5.I made sure my iTunes was updated.
6.Unplugged everything except for my mouse and tried every USB port on my computer.and in between switching tried to "Restore" still Error code 21 then tried "Update" and my iPod and I still got Error code 21 on every attempt.
Any response on how to fix this is greatly appreciated.

Jailbreaking
Jailbreaking voids the Apple warranty and also means that you will not get any support from Apple, including from this Apple forum. Jailbreaking can't be discussed in this Apple forum.
Unauthorized modification of iOS has been a major source of instability, disruption of services, and other issues

Tried to update to newest version. I got error because i didn't have this recovery program disc that was supposed to come with the purchase but it didn't and now my ipod touch 8gb won't connect with itunes and is stuck on a connection with itunes screen

I tried to update to newest version via pc. I got error because i didn't have this recovery program disc that was supposed to come with the purchase so it says, but it didn't and now my ipod touch 8gb won't connect with itunes anymore and is stuck on a screen displaying an itunes icon with a usb icon.

oke i'm not done with the whole thing, but i'm doing that right now. Most of the advice I've already read didn't work and at a certain point it said something about shutting down programs then restart. but i notice that there are some pretty important system things in that list and i don't want to mess up my pc :s i'm not a pc genius... and because i'm dutch and my pc-language is in dutch I often have trouble translating and well... i don't always understand the technical stuff in all the articles -_-

My iPod Touch 5th generation is in recovery mode, and my iPod won't connect to iTunes so I can restore it, any ideas on how to fix it?

Alright, here are the details: my iPod Touch 5th gen. is stuck in recovery mode, and it won't connect to iTunes so I can restore it. Now, I know I have the latest version of iTunes, I have deleted it & reinstalled it, and even restarted my computer, but it still won't come up in iTunes...What should I do??

Try:
- iOS: Not responding or does not turn on
When it says place the iPod in recovery mode use one of these program
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
and
RecBoot tip
For MAC or PC
The Firmware Umbrella - TinyUmbrella
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My iphone 5 is in recovery mode and won't connect to itunes

I was trying to update my phone using itunes but now my iphone 5 is stuck in recovery mode and won't connect to itunes.

Hello nancarter97,
Thank you for the details of the issue you are experiencing with your iPhone 5. I would be concerned too if my iPhone was stuck in recovery mode and not recognized in iTunes so that you can restore it.
I recommend the following article for the issue you described and specifically this step:
5. Use iTunes to restore your device.
If you don't see your device in iTunes, follow these steps for Mac or these for Windows.
Find the full article here:
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Thank you for using Apple Support Communities.
Best,
Sheila M.

I have an ipod touch that hasn't been used for a while. Now we want to use it, but the screen says "ipod is disabled connect to itunes"--but it won't connect. I have tried to place in recovery mode with directions given but still get the same message.

I have an ipod touch that hasn't been used in a while. We want to use it now, but the screen says "ipod disabled. connect to itunes". When I connect to itunes it tells me to enter my passcode, however the ipod will not allow me to do anything (and I don't know the code anyway). I tried to put it in recovery mode as someone suggested by holding the home button while plugging the ipod up from the computer, but I never did get the "connect to itunes" symbol, I continually got the same screen saying "ipod disabled connect to itunes". Help!

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

My ipod touch screen displays "ipod disabled" "connect to itunes". It won't let me connect to itunes or sign in

My ipod touch screen displays "ipod disabled" "connect to itunes". It won't let me connect to itunes or sign in

Hey there Rghanam01,
I see that you have an iPod that has been put into recovery mode and will need to be restored. Here is an article that will help you address this issue:
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
http://support.apple.com/en-us/HT201263
Note that if you don’t see your device in iTunes, you will want to use the instructions under the “Get more help” section of the article:
Get more help
Learn what to do if you don't see your device in iTunes for OS X, or in iTunes for Windows.
Take care, and thanks for visiting the Apple Support Communities.
-Braden

My ipod is frozen and it tell me to connect to itunes but it won't connect becuase i have a passcode

well my ipod touch is frozen and it keeps on telling me to connect to itunes. I connected to itunes but it won't let me connect because i have a passcode. What should i do?

Place the iPod in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

IPod touch won't connect to iTunes after update

I updated my iPod touch but now it won't connect to iTunes, all I get is the connect to iTunes screen. I followed all the directions for the Apple support including shuting down my iPod, uninstalling all Apple programs from my computer, restarting my computer and reinstalling iTunes, as well as "using Msconfig to troubleshoot conflicts in Windows 7," but nothing has worked. Is there anything else I can do?

This is a step they should make MUCH easier to find for Ipod users. Here's the link: http://support.apple.com/kb/TS1538?viewlocale=en_US
I don't know how directive the link is, but the short and easy of it is this:
1. Go to your device manager
2. Click 'View' and select Devices By Connection
3. Make sure ACPI x64 (or 32) - based PC is expanded (Windows 7 users)
4. Scroll down until you see 'USB Composite Device'
- you should see Apple Mobile Device (recovery mode) in there or something similar
5. Right click the composite device and choose Update Driver Software
6. DO NOT automatically install software; choose 'browse my computer' instead
7. Choose to pick from a list of devices on your pc
8. Click "Have Disk" and browse your computer to this address:
C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
9. Double click the usbaapl.inf file (it may have 64 next to it)
10. Click OK and continue the install process, including the 'Restore step when iTunes opens...AND THAT'S IT!!
Your iTunes will take all the appropriate steps (5-10 minutes) to restore your iPod. If I missed anything let me know. Otherwise, pass this on to your friends as Apple has made it inherently difficult to hunt down. Good luck!!

I just updated my ipod and now it won't connect to itunes, and itunes says to restore it, but I dont want to lose all of my data.

I just updated my iPod to iOS 6 and now it won't connect to iTunes, and iTunes says to restore it, but if I restore it I will lose all of my data. What do I do?

Uhless this program will get the iPod out of recovery mode you will have to restore via iTunes.
RecBoot: Easy Way to Put iPhone into Recovery Mode

My ipod touch is disabled because i forgot my password, it won't connect to iTunes because it wants my password, what do I do? Thanks

My ipod is disabled because I forgot my password and now it won't connect to iTunes because i don't know the password. the apple store said connect to itunes and follow the prompts but it's not happening. can anyone help me please? Thank you.

Connect the iPod Touch to your iTunes library in Recovery Mode using the instructions in this Apple support document. Then restore it to factory settings.
http://support.apple.com/kb/ht1808
B-rock

HT1766 my daughter forgot her passcode for I pod won't connect to itunes

my daughter forgot her passcode on ipod it won't connect to itunes to backup without passcode

Place the iPod in Recovery Mode and restore via iTunes.
iOS: Wrong passcode results in red disabled screen
If not successful, try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

My ipod won't connect to Itunes after I attempted to restore it, it now has a white bar underneath it. Help?

My ipod was stuck in the connect to itunes sign, I have no idea what that's called. anyway, I connected it to itunes and tried to restore it. After several failed attempts, it seemed to be working, and showed an apple logo with a hollow white bar underneath it. From my undestanding, it was supposed to fill as it was restored, but Itunes came up with an error saying it failed to connect, so now it is frozen like that, and won't turn off or shut down when you hold the home and lock button for ten seconds It won't connect to itunes now. I dont know what to do. Please, any help would be good.
It's a second generation Itouch. and i think it has had the most recent update, im not sure.

The white bar means it is doing the update. I hope you didn't unplug your iPod while it was updating.
Hold down the power and home buttons at the same time for at least 10 seconds until the Apple logo appears on the screen. After that you can let go. You may have to restore your iPod depending on the extent of the problem.

Touch won't connect to itunes

I can't seem to get my itouch to be recognized by itunes. Only thing appearing on screen is the connect to itunes symbols. I had to get a new computer and have never syned them and was trying to do so....but nothing. HELP

Connect the iOS device to your computer and try to make a backup
iOS: How to back up
Then restore via iTunes. The iPod will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
If necessary:
iOS: Device not recognized in iTunes for Windows
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

HT201263 iTouch won't connect to iTunes; recovery mode won't work

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