HT201263 Itunes stops working when trying to restore and IPOD touch.

I have tried the directions on "If you can't update or restore your iOS device" page, but every time I try to restore the IPOD it crashes the program. Any suggestions on how to restore this to factory settings?

Did you
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
or
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

Similar Messages

  • HT1808 Itunes stops working when trying to restore and IPOD touch. (tried support for touch)

    I have tried the directions on "If you can't update or restore your iOS device" page, but every time I try to restore the IPOD it crashes the program. Any suggestions on how to restore this to factory settings?
      iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues or iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
    Thank you for the information, but the program still crashes about 1 min into the restore process. I have removed and reloaded the entire Itunes program thinking that it was corrupted, but that has not worked either. Any other suggestions?
    What is listed in the status bar in iTunes when it crashes (what iTunes doing when it crashes). Try another cable Try on another computer to help determine if you have an iPod or computer problem
    Has a few errors.
    iOS 6.1.5 Fixes an issue that causes FaeTime calls to fail for some users on iPod touch (4th generation). As soon as that window pops up another window pops up and states
    iTunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
    Did you Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8  
    or
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
      I have reinstalled the software 3 times.

    Did you
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    or
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

  • ITunes stops working when I plug in my iPod touch!

    My itunes will work fine when my ipod touch isn't plugged in. When i do plug my ipoD in iTunes will immediatly pop up with "iTunes has stopped working" when I look at the error report it says something about APPCRASH.. I really don't want to sell my iPod.. And when I try to upgrade my iTunes it says something about the signature being wrong..? Please help

    when I look at the error report it says something about APPCRASH
    Could you paste a copy of the contents of one of those problem reports here for us to have a look at please, Tony?

  • HT201210 please let me know how to get past error msg 11 when trying to restore an ipod touch 4th gen

    please let me know how to get past error msg 11 when trying to restore an ipod touch 4th gen

    Is the iPod jailbroken? Googling shows that error 11 appears if it has been jailbroken.

  • [GER/GB] iTunes stops working when trying to watch a movie (Windows 8.1)

    I downloaded the movie "Kokowääh" from the iTunes Store and tried to watch it. Whenever I press the play button, iTunes stops working. Of course iTunes and Quicktime are updated.

    Hello QR-3,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/ts1717
    Best of luck,
    Mario

  • ITunes stop working when trying to sign out

    I've received the message - iTunes stop working and Windows had to close the program. If I try to view my Apple id account the same occurs.

    Any solution?

  • I'm getting the apparently "deadly" error 3149 when trying to restore my Ipod Touch 4g

    A few days ago I tried to update my Ipod Touch (4th Generation) to the newest software. I pressed update and the apple logo with a loading bar underneath it appeared then the bar got about halfway and all of the sudden went into recovery mode. I followed some steps online to get it out of recovery mode, didn't work. So then I decided to just restore it. I tried restoring directly from Itunes but Itunes never finished the download (tried 3 times). Each time it gave me a different error. So I downloaded the 0.6.1 firmware online (*though it was a 840mb download and the file only says it's 839mb, weird)and tried using the Shift + Restore method. It extracted it then said "Verifying" then gave me the error 3149. I went online, yet again and followed some steps dealing with the "Hosts" file. No luck. I've also tried putting it in DFU mode, no luck.
    I should also mentioned that my Ipod is Jailbroken. It was given to me like that when I got it for my B-Day. I never use anything with Cidia or whatever so I think Jailbreaking is pretty useless but I think this is worth mentioning because it could be what's causing the problem, but I don't know if it has anything to with it for sure. I've been told that restoring it will get rid of the stupid Jailbreak but I can't restore it now can I?
    Please give me some advice, any advice that I haven't tried already would be helpful. I just want to actually use my Ipod! Why's it so hard to do things?!?
    Also, no idea what operating system it was before the craziness happened. I can't check right now either. :/

    Did you mean 3194
    See the actions for that error here:
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    iPhone Error 3194 - How to Fix iTunes Error 3194?
      Fix Error 3194 from iTunes during iPhone restore

  • HT201210 am getting an ''unknown error (1)'' when trying to restore my iPod touch, what is the solution

    I restored my ipod touch (old version, silver back cover) but after erasing all the memory in it, Itunes showed me an error message ......The Ipod ''Ipod'' could not be restored. An unknown error occured (1)....What is the problem or how can I resolve this error?? please assist!!

    This usually indicates a hardware problem.
    Check for hardware issues
    Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
    Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.

  • ERROR 1604 when trying to restore my ipod Touch

    Hi all,
    I am trying to do a restore on my ipod Touch(32GB)but get the message "Unable to restore...unknown error 1604." Anyone know what this error is? I'm trying to restore and every time it comes up with this error and what is happening is that it is not asking for restore alone it is asking for both Restore and update both at the time of restoring when my ipod is connected to my computer..
    Guyz please Help in trouble.
    Any thoughts?(I'm using iTunes8.0 on a PC running XP Home.
    Thanks for your help!!
    Dayapreet Singh.

    Hello CHITDAYA
    There is MANY troubleshooting steps that you could attempt to resolve this issue. however there is many, steps to follow in the following link
    http://support.apple.com/kb/TS1275
    however I would recommend simply restore on another computer if you can get access to one. to save you a lot of time.
    Cheers

  • ITunes stops responding when trying to restore from backup

    I tried to restore my iPhone 5 from encrypted backup, but everytime I launch iTunes get the stops responding message and shuts down.  I managed to backup from iCloud, but it is painfully slow.  Does anyone konw what could be going on here?  I never had this problem whit my iPhone 4, both on iOS 6.  I am running Windows 7 with latest iTunes.

    It happens with my iPhone 4S and iPad 2 as well without encrypted backups.  Anyone see this behavior or know how to fix?  I removed all Apple software and reinstalled and the backup worked once, now back to the "iTunes has stopped working" error.

  • ITunes stops working when trying to play purchased video

    Hey Everyone,
    For some reason whenever I try to play a video or TV program that I purchased from the iTunes store it causes iTunes to shut down and it won't play the video. It does bring up the player for a few seconds then just hangs and a few seconds later it pops up a message that iTunes has stopped working. HELP PLEASE. I'm on 7 64 bit.
    thanks

    many thanks.
    Fault Module Name: QuickTime.qts
    Fault Module Version: 7.66.71.0
    Okay. let's first try uninstalling and reinstalling your QuickTime. We'll also take a few other explicit precautions, just in case. Best to print out a copy of these instructions, because at one stage of proceedings you won't be able to use a web browser.
    Preliminaries
    Download and save a copy of the QuickTimeInstaller.exe file from the Apple Website. (Don't run the install on line and don't start the install just yet. get the installer that doesn't mention iTunes.)
    http://www.apple.com/quicktime/download/
    *Uninstall phase*
    Head into your Uninstall a program control panel and uninstall QuickTime.
    Next, we'll remove any leftover program files and folders.
    In Computer, open your C drive.
    Open the "Program Files (x86)" folder.
    Right-click on the "QuickTime" folder (if it still exists) and select "Delete".
    Go back into your C drive (or whichever drive your operating system is installed on).
    Open the "Windows" folder.
    Open the "SysWOW64" folder.
    Right-click on the "QuickTime" file (if it still exists) and select "Delete".
    Right-click on the "QuickTimeVR" file (if it still exists) and select "Delete".
    Empty your recycle bin.
    *Reinstall phase*
    Restart the PC. After the PC restarts do not open any applications. Disconnect from your network and/or the internet. Now switch off all your security software (firewall, antivirus, antispyware).
    Now start the reinstall by doubleclicking the QuickTimeInstaller.exe file you downloaded earlier.
    Reenable all security software prior to reconnecting to the internet and/or your network.
    Does the QuickTime reinstall seem to go through smoothly? If so, try launching iTunes again and trying to play one of the affected videos. Do you still get the same iTunes error, or are the files playing properly now?

  • Why does iTunes stop working when trying to connect to the iTunes Store on PC

    Everytime I try to go into the iTunes Store on my Windows 7 PC I get a popup that says "iTunes has stopped working, Windows will try to find a solution to the problem."
    I wonder why this is happening and I just updated to the new iTunes version about 10 minutes ago (I had this issue with the previous version too.) What do I do?

    I don't believe it's just you. I am having an issue with iTunes myself on both my iMac and MacBook Pro. The iTunes store won't load as far as viewing my account info or trying to download previous purchases.

  • Why does itunes stop working when trying to play videos?

    Itunes gets a microsoft message that it has stopped working and gets a black screen and shuts down itunes.

    Try the following user tip:
    iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

  • Itunes stops working when i plug in my ipod 5

    ok so i did a restore on my ipod because it was dieing so i plug it back in to itunes to restore a backup then it says itunes has stopped work close program so someone plz help me

    Assuming a PC try:
    iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues      
      iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues

  • ITunes stops working when i plug in my iPod

    iTunes 10 stops working as soon as I plug in my iPod Shuffle. It will work when the iPod Shuffle isn't plugged in, but as soon as I plug it in, It sais "iTunes has stopped working" And the only thing I can do is close down iTunes. Help?

    when I look at the error report it says something about APPCRASH
    Could you paste a copy of the contents of one of those problem reports here for us to have a look at please, Tony?

Maybe you are looking for

  • How to include 500 flv streaming files into html?

    Hello! I have 500 flash audio files in flv and want to include them into a website. A visitor should see 500 links and should be able to click them to play the flv files. But how could I realize this? If I use the Flash program I can build a swf file

  • FBL1N layout

    Hi, I have added check number(PAYR-CHECF) column in O7R3 and then added it to a layout in FBL1N so that that check number is displayed in the report. I made the layout as default in FBL1N and when I run the report I can see check number in DEV. After

  • Output of using Oracle8i "deployejb" tool

    Hi, To deploy the EJB successfully, Oracle recommends that we deploy their Sample EJB's, which ships with Oracle8i product, before proceeding with our EJBs. This would help us verify the installation. The sample EJB's are available at %ORACLE_HOME%\j

  • How to open a system form

    Hi, I am urgently in need of help on opening a system from a user form. I want to use a link arrow on a matrix and go to a particular record on the system form. For example I'd like to go to the record with deposit number 16 on the deposit screen. Th

  • JSF portlet library in JSF 1.1

    1. Is JSF portlet library part of released binary for JSF 1.1? 2. Is it supposed to be? Is SUN going to support this library? and also ship in binary form? If answer to 2 is yes where is the binary for 1.1 released bits?