HT201263 itunes wont recognize my dead iPhone 4. it won't charge either completely black. i tried to press the lock and home button for 10 seconds it doesn't do anything. before it happened it has more than 50 percent battery. it didn't get wet or anythin
ive been searching the not for answers or any advice that could help me fix my phone =( i hope somebody could help me
Maybe the fact that it's dead has something to do with it...?
If a reset didn't work, make an appointment at the Genius bar and let them look at it.
Similar Messages
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need help. my iphone died and will not turn on. its been plugged in for a hour and nothing.
i plugged it into my lap top. nothing
i played with the buttons. nothing
i cleaned the charger port . nothingAssuming your iPhone is well charged, place it in recovery mode as described here. You may have to try this more than once to succeed.
http://support.apple.com/kb/HT1808 -
iPad not responsive. Even hold both the restart and Home buttons for 20 seconds.
Originally I can see the iPad symbol on the screen. Trying using iTune to restore it, then only the charging symbol is shown. iTunes can not even recognize the iPad anymore.What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
Cheers, Tom -
My Ipod will not turn on. I held down the power and home button for several seconds, and the apple sign shows up. Itunes doesn't even recognize my Ipod. HELP!!!!
How do I restore my Ipod when Itunes doesn't even recognize it???
I don't care even if I loose all my songs and apps, I just want me Ipod to work again!!!
PLEASE HELP!!!! THANKS IN ADVANCEI ended up on this link, which related to my problem:
http://support.apple.com/kb/ht1808
When I got to step #3 (While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.) my Ipod would not turn on, and Itunes did not recognize my Ipod. :S -
do i have to buy a new iphone?
I have the same problem but mine won't even give me the error number, and it doesn't appear as a device on iTunes
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Helpp! Phone not working!!!
Did you try to reset the phone by holding the sleep and home button until the Apple logo come back again?
Can you try another USB cable?
If still no luck, you'll have to get it serviced: Service Answer Center - iPhone -
how do i fix it?
What was the exact wording of the error message? Usually a number or other information is provided in addition to just saying unknown error.
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I 'think' my Ipod Touch is in recovery mode and people say to hold the power and home button for 10 sec and i did, but its still not turning back on. Plus its dead and wont charge. PLZ HELP ME!!!!
- If in recovery mode the screen will have an iTunes logo with an USB plug.
- Have you tried connecting it to your computer for a n hw and then see if it appears in iTunes. If it does restore the iPod.
- If screen is blank, try placing he iPod in recovery mode and then restoring. For recovery mode:
iPhone and iPod touch: Unable to update or restore -
my iphone 5 wont turn on, i tried charging..but no response... my lock button is broken.. so i cant do the lock and home button thingy..please help
Hi laurenwatt2014,
Thanks for visiting Apple Support Communities.
It sounds like your iPhone is in need of service. I recommend using this link to find out more about having your iPhone evaluated:
http://www.apple.com/support/iphone/repair/
Best Regards,
Jeremy -
My iphone died & I plugged it back in to charge when it powered on the screen remained black. I can hear when I receive a text and siri. I have tried holding down the sleep and home button and restoring in itunes neither worked. The screen on the phone is cracked but has been working fine until now. Please help!!!
Here's how to perform the restore:
HT1414
If you can actually get to restore, maybe (I estimate a 0.01% chance) you'll be able to do a backup before the restore. Actually, from the symptoms you describe, I suspect a restore won't work either and you'll need to do a recovery.
Just in case, if you need to recover (restore fails), here's how. Note you may have to try to get into recovery mode more than once.
http://support.apple.com/kb/HT1808 -
iPad 2 has a black screen which lights up to a grey black screen when I press the power or home button but I dont see the apple logo. The battery is fully charged and when I plug it in to my computer, I can use iTunes to do everythng except backup the iPad since its passcode locked. Please help me resolve this problem. I don't have apple care
Yup! I've been there! You just have to double-tap the screen with three fingers and the zoom should go back. You have to turn off the feature in Settings>Accessibility>Zoom>and turn the switch off so this won't happen again when you double-triple tap.
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Mt iPhone shows unread messages that aren't there! I have held down the power and home buttons until blank screen and apple icon appear only to find it is cleared, but within minutes the unread messages reappear! Please help
Have you restored the iphone through itunes?
You say the unread messages aren't there but then they appear? -
My Iphone 4 will not turn on. I have tried resetting it by holding down the lock and home buttons but no luck. I do not know how to reset it and it is only about 3 months old. Need help.
You might get more responses if you asked your question in the iPhone section. This section is devoted to iPad problems.
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is there another way i could turn my phone on? it wont turn on or show me the battery screen to show its charging. i already tried to hold the on and home button at the same time but it does not want to turn on. please help?
Device Not Recognised
For PC
http://support.apple.com/kb/TS1538
For Mac
http://support.apple.com/kb/ts1591 -
One day I was going to download music from my laptop to my ipod, I was able to download all the songs I wanted but later when I try to charger my ipod it wouldn't let me. The next day I bought a new charger but it still didn't charger. I try pressing the power And home button at the same time but it still wouldn't turn on or charger.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
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