HT201263 MY I 4S CUTS OFF IN THE MIDDLE OF THE DAY FOR NO REASON. IT WON'T TURN ON UNLESS I PLUG THE USB INTO COMPUTER. THEN THE PHONE HAS "SEARCHING " AT THE TOP LEFT SCREEN.BATTERY IS 64% NOW AND SOFWAER IS UP TO DATEN

MY I4S PHONE CUTS OFF IN THE MIDDLE OF DAY FOR NO REASON. IT WILL NOT TURN BACK ON UNTILL I PLUG THE USB INTO THE COMPUTER. THEN IT HAS "SEARCHING " AT THE TOP LEFT PART OF THE SCREEN. BATTERY IS 64% RIGHT NOW. IT DID THE SAME THING YESTERDAY SO I DOWNLOADED THE IOS61.1 AND IT SAYS IPHONE SOFTWARE IS UP TO DATE. ANY IDEAS

Nothing happened, i managed to get my computer to recognise it and now restoring... but it says 3 hours remaining?! Will i lose everything?

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My iPhone 4 won't turn on unless I plug it in to a charger it says the battery is 100% and that I need to conect to iTunes when I plug it in to my computer it just comes up with a flashing apple logo :(

My iPhone 4 won't turn on unless I plug it in to a charger it says the battery is 100% and that I need to conect to iTunes when I plug it in to my computer it just comes up with a flashing apple logo :(

The terms of service of the Apple Support Communities prevent us from helping anyone with a jailbroken phone.
You're on your own. Good luck.

My MacBook Air shuts down when its more than half way charged and won't turn on unless I plug it in to the adapter? Why is this happening and how can I fix it?

My MacBook Air shuts down when its more than half way charged and won't turn on unless I plug it in to the adapter? Why is this happening and how can I fix it?

If you really do have a Mid 2013 Mac Air model then it is still in warranty, as the standard Apple warranty is one year from date of purchase. So take it into an Apple store and have it diagnosed and fixed under the warranty. There is some type of hardware problem that only Apple can fix.

My iPhone's screen is black with a white search circle in the middle of it. I can't get it to turn on or off?

My iPhone's screen is black with a white search circle in the middle of it. I can't get it to turn on or off. What should I do?

Try doing a hard reset - by holding the 'Power' button on the top and the 'Home' button simultaneously!

All my song in my playlists are cutting off either in middle or at the end of each song. How do i fix this?

all my song in my playlists are cutting off either in middle or at the end of each song. How do i fix this?

First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here.

Hi, my iPad dies in the middle of a purchase for a game add on, when I charged the iPad and reloaded the game a box is on the screen that says " cannot complete your purchase" I can't slope this box, and cat play the game while it is there, I have tried r

Hi, my iPad dies in the middle of a purchase for a game add on, when I charged the iPad and reloaded the game a box is on the screen that says " cannot complete your purchase" I can't slope this box, and cat play the game while it is there, I have tried removing the game several times and reinstalling but the box still appears, I even tried installing the game on a different apple I'd, and still the box is there, do you k ow how to fix this?

Hi Bev076,
I would try these ideas first:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If that doesn't resolve the situation, I would suggest reporting it:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Take care,
- Ari

Iv just done update for i phone 5 of 7.03 and my phone has froze with i tunes on screen only tried re booting , tried updating i tunes and windows on my pc anyone else out there same prob? Any answers to the prob poss :) hopefully

Can any1 help me poss?
Iv just done the latest update on my i phone 5 of 7.03
And my phone has frozen on the screen
With just logo of i tunes
Tried re booting
Tried updating i tunes and windows on pc
And to no avail NO PHONE STILL
OMG. I had nothing but probs since the 7 update
With my i pad and phone and blue tooth in car also
AT LEAST AT THE MO MY I PAD WORKS
But seriously this is putting me off buying another r latest
I phone
I cant even get the serial number off my phone eva to send the
Prob to apple on e mail etc
I am to ring tomoz
Im expecting poss having to get a new phone
And LOSE ALL I HAD ON IT
THIS IS SO NOT RIGHT AT ALL FOR ANY1
Who has bought i phones etc
As they ciat enough when u do
You seriously do not expect this many probs
Even if they are teething probs with the latest software

Well the term "hotlined" I have never heard before. In any case many states (like NY) just passed regulatory powers to the State Public Service Commission of which it may be called something different in your state. You could file a complaint with them. Or file a complaint with your state attorney generals office, they also take on wireless providers.
The problem here is the staff you speak to are poorly trained, in days gone by it took one call to them and they pulled up your account and see the error and had the authority to remove any errors. They did not remove legitimate account actions, but used their heads instead of putting a customer off or worse lying to the customer.
Its a shame you have to go through what you going through.
Good Luck

I have just tried to update my iPhone 5s to iOS 8.1.2 but my phone has frozen on the update screen what can I do to solve this problem please

I Have just tried to update my iPhone 5s to iOS 8.1.2 but my phone has frozen on the update screen what can I do to solve this problem

Hi Michaelcampbell1980,
I understand that you have run into an issue while updating your iPhone. Here is an article that will help you address this issue:
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
http://support.apple.com/en-us/HT201263
Thanks for coming to the Apple Support Communities!
Regards,
Braden

I have a issue with my mac book pro. For some reason it won't stay powered on. I can't get past the apple loading logo. The battery is fully charged so it is not the problem. Can anyone tell me what the problem may be and how can i get it resolved?

I have a issue with my mac book pro. For some reason it won't stay powered on. I can't get past the apple loading logo. The battery is fully charged so it is not the problem. Can anyone tell me what the problem may be and how can i get it resolved?

The battery is fully charged so it is not the problem.
What happens when you use the MagSafe?

How would I be able to pull up all of the text messages tat were in my phone over the course of 2 years and back them up to my computer since my phone has a broken screen and can no longer read the mesages.

How would I be able to pull up all of the text messages tat were in my phone over the course of 2 years and back them up to my computer since my phone has a broken screen and can no longer read the mesages.

If the messages are stored on the device and you can power the device up you can use the application posted at https://community.verizonwireless.com/thread/770529 , the application has a screen capture option and you can use the screen as a guide to install MyBackup from Market or a number of backup apps from Market and then you can run the applications and backup data to your SD Card to restore to the replacement device.

Hi my iPhone 4 won't turn on . When plugged in on several different chargers the following happens . Blank screen then apple sign for a short period then it buzzes and goes blank. When connected to mac get message that phone is in recovery mode and that

Hi my iPhone 4 won't turn on . When plugged in on several different chargers the following happens . Blank screen then apple sign for a short period then it buzzes and goes blank. Have tried power button and home button but no change ,When connected to mac get message that phone is in recovery mode and that i must restore this phone before it can be used with iTunes . Is this my last resort as I have some photoessays I don't want to loose.
PPlease help

Hello, Chantal105
Thank you for visiting Apple Support Communities.
If your device is in recovery mode you will need to restore the device.
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
Cheers,
Jason H.

HT1212 my iphone 5's screen blacks out every now and then. the phone is turned on but the screen is black and i can receive calls. what is wrong with my phone

my iphone 5's screen blacks out every now and then. the phone is turned on but the screen is black and i can receive calls. what is wrong with my phone?

I have to believe this has something to do with iOS 7 issues. I have taken my screen blacked out 5s twice to the Genius Bar and the found a bunch of system apps had crashed. So if this is the case, is iOS7 the problem?

My iTouch will not restore becuase for some reason it won't reconize it. I merely tried to update it with the newest software and every thing went to sh--. Now it is just stuck on the screen showing the apple sign. Can anyone help me.

My iTouch will not restore becuase for some reason it won't reconize it. I merely tried to update it with the newest software and every thing went to sh--. Now it is just stuck on the screen showing the apple sign. Can anyone help me.

There's a whole lot to read in your post, and frankly I have not read it all.
Having said that, this troubleshooting guide should help:
http://support.apple.com/kb/TS1538
In particular, pay attention to the mobile device support sections near the bottom, assuming you have already done the items above it.

I click on a new tab, then do a google search in the bar at the top of the page. Results come up in a different tab that I didn't want to disrupt. Erg! Mac OS

I click on a new tab, then do a google search in the bar at the top of the page. Results come up in a different tab that I didn't want to disrupt. Erg! Mac OS

To open the about:config page, type about:config in the location (address) bar and press the "Enter" key, just like you type the url of a website to open a website. 
If you see a warning then you can confirm that you want to access the about:config page. 
*Use the Filter bar at the top of the about:config page to locate a preference more easily.
*Preferences that have been modified show as bold (user set).
*Preferences can be reset to the default via the right-click context menu if they are user set
*Preferences can be changed via the right-click context menu: Modify (String or Integer) or Toggle (Boolean) or by double-clicking the line with the pref
See also:
*http://kb.mozillazine.org/about:config

HT1451 I have a lap top that is not very fast now and quite useless but has over 11000 songs on my I tunes account.now I have a new I pad.how do I put all the old music from the laptop onto my iPad?

I have a lap top that is not very fast now and quite useless but has over 11000 songs on my I tunes account.now I have a new I pad.how do I put all the old music from the laptop onto my iPad?

Follow the instructions here or here.
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HT201263 MY I 4S CUTS OFF IN THE MIDDLE OF THE DAY FOR NO REASON. IT WON'T TURN ON UNLESS I PLUG THE USB INTO COMPUTER. THEN THE PHONE HAS "SEARCHING " AT THE TOP LEFT SCREEN.BATTERY IS 64% NOW AND SOFWAER IS UP TO DATEN

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