HT201263 my iphone 4 is unresponsive apple logo blinking and wont sync in itunes

is there a way to restore phone without loosing my contact, text messages, emal, camera roll pictures and videos?

Place the device in DFU mode (google it) then restore.
At this point, there is no way to recover anything, the device must be restored.  If the device has been synced and backed up regularly the data loss will be minimal.

Similar Messages

  • My iphone 4 is locked up and wont sync to itunes what do i do, my iphone 4 is locked up and wont sync to itunes what do i do

    my iphone 4 is locked up and cant remember my passcode and it wont sync to itunes how would i restore it and my lock button dont work

    power down your phone and unplug from your computer
    hold down the home button then plugin and wait till you get a message about an iphone in recovery mode
    follow the instructions on screen to restore your phone
    (this will wipe out your phone but it is the only option other than remembering your passcode)
    in the setup screen after its restored you can restore information from icloud or a backup given you have one

  • HT201263 MY IPHONE 3GS STUCK AT APPLE LOGO AND MY POWER BUTTON IS NOT WORKING

    I have an iphone 3gs its stuck in apple logo because i restored it and now its not opening some sayed to put it into recovery mode but the power button is not working

    Hi mohamme208,
    If you are having issues with an iPhone that won't respond, you may find the following article helpful:
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/ts3281
    Regards,
    - Brenden

  • IPhone 4 Stuck on Apple logo! And I cannot Access My Home Page

    I restored my iphone from the settings and after when it restart it get stuck on the Apple logo. Please help me what can I do, even when I try to restore it with iTune it can't

    Oh no that's not what I was asking. Nevermind I guess.
    I don't think I can help you. Since your original post is a little old, try reposting it and see if someone else can help. Thanks.

  • HT1212 my ipod always  has an apple logo showing and wont reset

    I have tried holding the sleep and home button to reset but it just flashes then goes off for a second then the apple log appears again.  I have tried to reset it by plugging into the laptop but the ipod is locked by a password which I can't enter as it won't go past the logo - hel please

    Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
    Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
       1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
           other end of the cable connected to your computer's USB port.
       2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
           until the red slider appears, then slide the slider. Wait for the device to turn off.
                  * If you cannot turn off the device using the slider, press and hold the
                    Sleep/Wake and Home buttons at the same time. When the device turns off,
                    release the Sleep/Wake and Home buttons.
      3. While pressing and holding the Home button, reconnect the USB cable to the
           device. The device should turn on. Note: If you see the battery charge warning,
           let the device charge for at least ten minutes to ensure that the battery has some
           charge, and then start with step 2 again.
      4. Continue holding the Home button until you see the "Connect to iTunes" screen.
           When this screen appears you can release the Home button:
      5. If necessary, open iTunes. You should see the following "recovery mode" alert:
      6. Use iTunes to restore the device.
    If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
    Additional Information:
    If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
    Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

  • HT1430 i updated my ipod touch and it is not functioning.  The apple logo blinks and it didin't turn off either.  Any help?

    i updated my ipod touch and it is not functioning.  The logo is blinking and it doesn't turn off either.  Any help?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • Apple logo froze and cant detect by itunes done restore. still apple logo froze

    apple logo froze
    connected to itunes
    done restore
    cant detect by itunes again and went back to apple logo froze

    first hold the HOME & power key for 10 secs apprx until the apple logo appears
    once logo appears that should solve the issue
    if still that doesn't fix the issue
    put your device into DFU mode, which is a bit complicated
    so check atleast a couple of videos first on YOUTUBE before u follow it
    do not need to worry that will fix the issue

  • Apple Logo appears and wont reset

    I've tried resetting my ipod touch but the Apple Logo just appears on the screen. There will be an occasional glitch every 10 min or so and then the apple logo returns. It's been like this for a little over an hour.
    Does anyone have any advise of what I should do?

    Let it sit for a while then press the power button. If it continuse to glitch, re-reset it. hold power and home button,if that doesn't work, it may be it's battery is dead, an you need to charge it.

  • Iphone 4S wont charge and wont sync to iTunes in PC Windows 7

    RECENTLY IVE BEEN HAVING TROUBLE WITH MY ALMOST 2 MONTH OLD IPHONE 4S 64 GB.
    FROM TIME TO TIME I USED TO HAVE TROUBLE WITH THE IPHONE WHEN NEEDED TO SYNC TO ITUNES. DIDNT RECOGNIZED, ETC BUT FINALLY WORKED OUT FINE.
    THIS PAST 3 DAYS I TRIED ALMOST 4 CABLES FROM ALL MY OLD IPHONE 3GS, IPAD, IPAD 2 AND DIDNT WANTED TO CHARGE.
    THEN TRIED WITH THE CAR CHARGER AND WORKED AND CHARGED FINE BUT WOULDNT SYNC WITH MY PC.
    I FOUND OUT THAT THE WAY TO CHARGE MY IPHONE WAS FIRST TURNING IT OFF, AND THEN CONNECTING IT TO ITS CABLE AND THEN IT CHARGED, TRIED TO DO THE SAME WITH THE PC,BUT NO FORTUNE WONT SYNC.
    I RESET/RESTART THE IPHONE 4S AND IT JUST KEEP DOING THE SAME.
    ANY WORD OF ADVICE?'
    I ALSO TRIED THE APPLE MOBILE DEVICE ON THE PC SO IT WOULD HELP THE SYNC PROBLEM, IT THE SAME OLD THING... WONT WORK...

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • HT1386 When an iPhone is plugged into the wall outlet and is synced with iTunes, does the phone need to be ejected on iTunes like it would be if connected to the computer, or is it just fine to disconnect from the wall?

    I am wondering if I need to eject my iPhone from iTunes or if it is fine to unplug the phone without ejecting.

    If it's connected to your computer and synced with iTunes you should eject it.  If it's only plugged into a wall outlet and not your computer, just unplug it (since there's nothing to eject it from).

  • HT201263 Iphone not booting up, apple logo seen intermedantly

    Iphone 4S - not booting up
    apple logo comes and goes intermedently

    Hey, I've got two suggestions for you, one is better than the other. Both are based on personal experience.
    Better, but still inconvenient: There is an app that's causing you issues. I had a bad installation of an RSS reader that was causing slowness, reboots, and very, very long backups. When I restored the iPhone, I did so without any apps and lo, the problems were gone. When I reinstalled that app, they came back. I know things are supposed to be walled off and such, but I've seen a number of apps updated to fix a memory leak, and those can cause issues. The app has since been updated and the issue went away.
    Second, and more painful: The battery is, in fact, on the way out. Same iPhone, a year later. Battery wasn't holding a charge. Acted a bit like you describe. Stupidly allowed a non Apple certified person do the fix, as he charged less than half of the $2200 Apple wanted. Now I have a 3GS because he botched the repair and Apple got the $200 anyhow.
    I hope it's the first, I really do. But that battery is pushing 3 years old, and I'm sure it's been cycled enough times that it's near its end of life. Might want to consider one of the better third party repair shops that will do a diagnostic for free or a nominal fee. Avoid Bubba in the next town over at all costs. I should have.

  • HT4061 found old iphone 4. want to use it for wifi. But it wont let me into my iphone. it says activation required and then plug into itunes, then as soon as I plug it into itunes it flashes the apple logo on and off and wont be detected on itunes.

    found olf iphone 4 or 4s in the back of my parents closet. They told me I could now have it back and its been a year since the last time I saw it. It wont turn on unless it is plugged up to a wall plug in. But as soon as I turn it on it says activation required then it says plug into itunes. After I try doing that it plugs into my computer but flashes the apple logo on and off. It wont even turn on all the way when plugged into computer...only the wall. ANY IDEAS?): and no I didnt steal/find this phone. It is mine. I dont have the guts to steal but a lot of people online have accused me.

    You may need to force it into recovery mode. See here: https://discussions.apple.com/message/17766427#17766427

  • I dropped my iphone 5 in the water, its dead and when I try to charge it the apple logo comes and goes, thats my only sign of life, I've done many after market repairs but what I want to know is if I should replace the ligntning port or the battery

    I dropped my iphone 5 in the water, its dead and when I try to charge it the apple logo comes and goes, thats my only sign of life, I've done many after market repairs but what I want to know is if I should replace the ligntning port or the battery... or just buy a galaxy s5?

    If you dropped it in water, and then plugged it in, you may very well have destroyed the battery and/or the logic board.  Charging/plugging in to a power source is very damaging to wet electronic devices.  There is not much you can do but replace the entire iPhone...and since you did repairs yourself Apple will not do an out-of-warranty replacement.
    You can try replacing the battery, the lightning port is another issue, but I would not expect that iPhone to work again.

  • HT201407 apple logo appear and iam unable to restore it i have tried everything still itunes is not detecting my iphone help is it a usb issue??

    my iphone got stuck in apple logo it freeze and neva turn off but still it can turn into recovery mode but iam unable to detect my device in itunes i have tried in differnt pc and change the new usb cable still its not working anyone .... plizzz help

    Hello there, ReaganFromImphal.
    The following Knowledge Base article should provide a solution that will allow you to restore your iPhone:
    iOS: Unable to update or restore
    http://support.apple.com/kb/HT1808
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro D.

  • My IPhone 3GS JailBroken turns on but shuts off then the black background comes up with white apple logo? And then turns on again? Does it over and over! HELP!

    My IPhone 3GS JailBroken turns on but shuts off then the black background comes up with white apple logo? And then turns on again? Does it over and over! HELP! Why Does This Happen And Is This Repairable?
    Let Me Know! Cheers
    Ryan Crawt
    [email protected]

    Its against the forum TOS to talk about J/B  phones.  you will have to use google to resolve your issue.

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