HT201263 my iphone 4 screen decided not to work. after i lokced my phone the screen hasnt worked. it only vibrates every 5 seconds while its on charge other then thst it is a blank phone. i cant back my phone up as i have a password on it. please help me.
please help me. iphone 4 screen wont work. and i nothing has happened to cause thins. was working fine on second then it flashed a light green colour with lines all over the screen and been black since, need it fixed
Hold down the Home and Power button for 20 seconds. And try to update again.
Also read and follow this:
http://www.apple.com/support/iphone/assistant/restore/
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If everything has been tried, the next step would be taking the device to Apple for evaluation and possible replacement.
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Thank you for your reply.
My iTunes is up-to-date.
There is no number, just said "an error occured".
There's no problem on iCloud back up, only take long time.
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Yes TeeKnows, try deleting it and download it again. After finished installation if still shows black screen delete it out off 'running apps' by double tapping the home button and swipe it off. If still shows black screen then try fully turning off your iPad (holding the sleep button) and turn back on again.
I hope I helped
thanks
Lydia -
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Richard W.Something has gone wrong. Turn your phone off, then force it into recovery mode & restore it:
Press the Sleep/Wake button & Home button at the same time, keep pressing until your phone turns off, then release.
Leave the USB cable connected to your computer, but NOT your phone, iTunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new.
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If you're using Windows try uninstalling iTunes and all of its components as by following this guide exactly: Windows XP or Windows Vista/7, then reinstall the latest version of iTunes. You must follow this guide exactly or it will not be successful. Note: uninstalling iTunes will only remove the application; it will not touch your iTunes library or data.
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You should have a look in:
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