HT201263 my iphone 4s was partially submerged in water for a period of time is there any way to pull pictures out of it? I have tried to hook up to itunes and an apple appears on the screen but does not respond
is there any way to retrieve photos off of my phone after it was submerged in water? An apple icon appears on the screen but the phone will not respond
Probably not.
Similar Messages
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I have a new Apple TV which is working fine except that I cannot access .mov files which are in my iTunes Library. How can I get to these? I can run them on my computer and select Apple TV on the screen, but the Apple TV goes to a black screen
Mov is a container format, you'd need to look at the codec used by the movie file inside the container to know whether it will work with the Apple TV or not.
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Apple iPAD 2. Needs password to unlock iPAD; however there is a permanent keyboard displayed on the screen that does not respond to touch. iPAD switches on with button but does not turn off using it at moment. Can you help please?
Try a reboot by holding both the power and home buttons until the apple logo appears, ignore the red slider if that appears. See if that clears the glitch.
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My passcode is working to unlock the screen but does not work with restriction passcode.
Tried it several times but it did not work, though i can use the phone and all features even after 13 failed attempts.
Should restriction passcode be different from what i set?There is no default restriction password. If you didn't set it someone else may have. If you can't find it then you may have to follow the steps here:
Forgot passcode for your iPhone, iPad, or iPod touch, or ...
Do you have a backup which might not have this restriction passcode? If so restore to that backup? -
After updating iTunes this week Windows 8 recognizes the iPod but does not offer an option to open with iTunes. iTunes does not recognize iPod Touch. Have followed all the steps but without success. Is there a solution with iTunes?
I followed all the instructions on the suggested page. Many files in C:\Program Files\Common Files\Apple\ and C:\Program Files (x86)\Common Files\Apple\ could not be deleted. Message said ""Cannot delete files: It is being used by another person or program"' but could not find iPodService.exe in task manager (also, the "Cannont delete ... " did not mention iPodService.exe).
Deleted all that I could. Reinstalled iTunes. Still same result. iTunes and computer both recognize my old iPod. Only the computer recognizes iPod Touch. -
I lost my I phone but did not have Icloud on it or the find my I phone App...Is there any way to locate the phone without these apps? One would think if location services are on the phone it could be found by GPS from verizon? Any suggestions?
The only way to track is from Find my iPhone. Sorry. All Verizon can do is possibly block it by IMEI so others cannot use it.
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I have an iPad and I bought a pre released book on iBooks. The book cover appears in my library but it won't download. Does anyone know what I should do?
MimiWell, to paraphrase the old line, "What're you gonna believe, that email or your own lying eyes?"
The first thing I'd recommend trying is to power down your iPad (press & hold Sleep/Wake until the red OFF slider appears, then slide it to shut down), and then boot it back up and try again. You're resetting a bunch of state signals by doing that and this simple action (the first of a series recommended by Apple in your Users Guide) will quite often clear up these sorts of problems. -
I have a iPhone 5s fell into the water and damaged fingerprint sensor motion and lines of light appeared on the screen, but it still works and did not hurt anything else Can I replace it with a new phone
No. The warranty does not cover damage.
You can only get a replacement if you can talk Apple into selling you and out of warranty replacement.
Allan -
hello ... I brought my iphone 4 of panama and comes with the sim small, I live in Colombia. and the court but does not recognize it yet ... q in the company will give me a sim tigo that size to see if it works. I was told it comes with open bands ...
Hi, beth.lau.gr.
Thank you for visiting Apple Support Communities.
I understand you have been experiencing issues with your iPhone restarting and showing you a blue screen. I wont be able to give you an exact answer as to why this is happening. However, this is the most relevant troubleshooting article for this issue. This article also provides options to reach out to us via phone for additional assistance.
If your iOS device restarts, displays the Apple logo, or powers off while you're using it
http://support.apple.com/en-us/HT203899
Cheers,
Jason H. -
in my i phone 4s all the notification sounds come first.after 4-5 seconds the msg,facebook notifications etc.seems to appear on the screen.But earlier the problem was not there.Earlier with instant sound the notifications were there on the screen.how to Sort out the Problem?
No, sounds like when you dropped it an cracked the screen it may have also damaged the logic board or the repair person damaged a cable.
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Ok so my new iPod Classic is repeatedly restarting itself and I see nothing on the screen But the Apple logo and I canny do anything to stop it can anybody help me
Try the DFU Restore method shown in Corrupt iPod classic.
tt2 -
Hi, I've reset my 2nd generation ipod touch. However,the connect to itunes graphic appears on the screen but when I attach to my powerbook it doesn't show up either in itunes or finder. I can't be the first to have experienced this problem. please could someone advise me.
What iOS do you have on the iPod?
Did it every connect to your computer with that iOS?
The latest iOD for the 2G is 4.2.1 and that required a Mac with 10.5.8 or later.
Have you tried:
- another USB port and cable
- iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X -
My iPad is logged into my iCloud account, but my wife's iTunes. I have uploaded video footage from my iPhone to my iCloud. It appears on the iPad but is not accessible in iMovie? What's the fix?
You shouldn't have to change your iTunes account to not have to purchase it twice. If your devices are using different iTunes IDs, just purchase it on one device, then import it to your iTunes library by connecting the device to your computer, opening iTunes and going to File>Devices>Transfer Purchases. Once in iTunes, you should be able to sync it to your other device (assuming both devices are syncing with the same iTunes library). (And even if they were syncing with separate libraries, you could use Home Sharing to copy the app from one library to the other.)
Or, am I missunderstanding something? -
I just downloaded a video in HD, but I found out after the download was over my computer doesn't play HD videos. Is there any way I can return the video and get the SD version, or upgrade my computer so it will play the HD video?
From http://support.apple.com/kb/HT3209
When you purchase an HD video on a supported device or computer, only HD video will be downloaded. To download the SD version, you need to download the video again from your Purchased page. Conversely, if you purchase an HD video on an unsupported device, the SD version will be downloaded. Then, you will need to download the HD version from your Purchased page. Learn more about downloading previous purchases. -
HT5622 How can i use the facetime, its appearing in the screen but i cannot use it...
How can i use the facetime, its appearing in the screen but i cannot use it.
http://support.apple.com/kb/ht4319
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