HT201263 My iPhone/ iTunes won't let me restore..?
My iPhone got pretty wet so I put it in rice for like 3 days, I'd check it every day. But it still wouldn't turn on so I just went and tried plugging in the charger and it turned on but for some reason it only turns on/works when it's plugged in + it only stays on for a matter of minutes then restarts and keeps doing the same thing so I decided to put in recovery mode to restore it but turns out whenever I try to restore iTunes does recognize my phone but it doesn't work, my phone just flashes a white screen for like a second and then restarts but never completes restoring and then a little tab pops up on iTunes telling me the iPhone can't be restored because an error occured (21). Someone please help me, I've only had this phone for a while and it already got ruined + I've been trying everything to fix it.
You can keep trying to restore, but it's futile. Water and electronics don't mix. You fried your phone.
Out of warranty replacement is $149.
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Locked out of my iPhone 4 but iTunes won't let me restore it. Help!
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You need to restore using the computer you previouisly synced with, otherwise you'll be asked for the passcode.
You didn't forget your passcode (that you use every day) AND lose the computer you sync with on the same day, right? In that case, get the passcode from the phone's actual owner, or use recovery mode. -
So after trying to update my phone to ios7, it got stuck in recovery mode. I tried plugging it into my computer and itunes, and itunes recognizes that an iphone is plugged in. TThen when I click "restore my iphone", it says on itunes that it is in the process of restoring my iphone. An apple with a loading bar would pop up on my phone and then the loading bar would fill up, and then I would get an error message on my computer saying "Could not restore iphone, Error 2117" or something along those lines. I didn't have the new itunes, so I brought my itunes up to date. Now that I have the new itunes, I tried restoring the phone again. This time, when I plug in the phone, the computer recognizes it and says that its restoring my phone, but the my iphone was still stuck on the screen for recovery mode (white usb pointing at the itunes logo). Does anyone know how I could restore my phone? :/
This reply isn't to shorty2006, that post was awhile ago. This is for everyone that updates itunes and gets an error that their phone is now in Recovery mode.
I've been researching all night and even thought about downloading several different things that were suppose to get my phone out of "Recovery" mode. Then I thought about taking my phone to the Apple store after work tomorrow. I then found this blog and read coltonkj's entry and tada! I took a big breath and hit "restore". It worked, it put me back to the page where you can select to restore the last back-up. Shooooo!!!!
Thank you coltonkj !!!!!!!!!!!!!!!!! -
Hi guys,
I'm having a lot of trouble with my iPod touch. I forgot the password to unlock it and I am trying to restore it but my iPod won't sync unless I unlock my iPod wtih the password that I don't know. Any advice would be very much appreciated. Thank you so muchDisabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
Corrupted iPod... and iTunes won't let me restore
Because of an interrupted sync, my iPod is not being recognized by my Mac, or rather, iTunes tells me that my iPod is "corrupted" and needs to be restored. But when I try to restore it, iTunes tells me that it can't complete the operation because the iPod is "busy". Help!
Type "unable to restore" into the search bar at the top of this page by Support and read the resulting help articles.
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Itunes won't let me restore my Ipad 2? error code (6)
My Ipad isn't even going to the home screen it just shows the screen where it tells you to plug it into itunes. When i do plug it into itunes it tells me I have to restore the ipad for me to use it. So i do so and it completes restoring it, until right at the end and then it comes up with an error saying an unknown error has occured (6). What shall i do?!?!
That could be a problem with the security software on your computer.
Here are some suggestions: http://support.apple.com/kb/TS3694
Look at the section titled: Errors related to third-party security software -
Type "unable to restore" into the search bar at the top of this page by Support and read the resulting help articles.
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Got a new computer, all was going well. Now I find that when I plug in my Iphone Itunes won't let me select music folders to sync, it is all grayed out. It sees the Iphone , charges it and lets me change applications. Just not music or Photos. I removed Itunes then dowloaded it to see if that would help. It didn't.
The iPhone does not support disk mode, and in regards to iTunes content, an iPhone can be synced with an iTunes library on a single computer only, and photos can be transferred to an iPhone from a single computer only. When syncing iTunes content and transferring photos from a different computer, all iTunes content and photos transferred from another computer will be erased from the iPhone first.
Did you transfer your iTunes library from your old computer to your new computer along with photos and all other important data? -
My iPhone 5 won't let me use my apps until I connect them with iTunes after downloading ios7. There's just a thing that pops up and says that in order to activate banners and push notifications I have to connect the app with iTunes. The thing won't go away no matter how many times I push ok, and it doesn't give me another option. Solutions?
Oh my gosh I had the EXACT same problem, and for ages I couldn't figure out how to fix it until today. Here's what I did:
First I went onto my computer, opened itunes, and un-installed tumblr, vine and kik. These were the apps I was having problems with (it said I had them on my phone but, like you, they didn't show).
Then I went to the itunes store, searched for each one, and it said I could update them so I did (just FYI: for tumblr a window popped up saying "please click ok to confirm you are 17 years or older", so I did that also)
When I went back to my phone and tried installing them again (still on my computer), it worked!
I hope this helps, because it was incredibly frustrating. Good luck! -
Help!
I synced my iPhone 4, but it keeps getting the red exclamation points and an error message when I try to download the latest software. And, it won't let me restore the phone without the latest software. I'm stuck.
Then, this morning, the phone locked up completely. I got it to turn off finally, by holding down the power button and home button at the same time for more than 10 seconds. But still no luck with the software download.
It's Thanksgiving, and can't go to Apple.
My phone is my only telephone (no home phone), and I use it to keep track of two email addresses (personal and work). So I'm anxious to have it fully operational.
Suggestions? Thanks!!!one can't update itunes or safari seperate on the iphone those 2 are a part of the ios update
you need to update your computer and then update your phone
or if you have ios5 I guess you can update from settings -
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It depends on what iPhone you have.
If it's an iPhone 4S or earlier, click here.
If it's an iPhone 5, you need to buy a Mac OS X 10.6 DVD, and that requires an Intel Mac with at least 1GB RAM.
(73384) -
I just got a new iPhone and iTunes won't let me make purchases, I don't remember the answers to my security questions. What can I do to reset them?
You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
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What do i do when my Computer Itunes won't let me connect my Iphone and/or Ipod?
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Do as it says.. that's what most intelligent people would do.
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You will need to Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808
Note on Recovery Mode.
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup
http://support.apple.com/kb/ht1766
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