HT201263 my ipod got locked and it told me to connect to itunes but when i did it told me that i had to unlock it, so now im confused? i dont know what to do now. im so lost i need help asap!
so my ipod been locked for over a month. it says that i need to get on itune and connect it, but when i do it tells me to unlock it. So im confuesed now. i dont know what to do.
If you're unable to do the Restore, go into Recovery Mode per the instructions here.
Similar Messages
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I wanted to update to iOS 7, but first I had to make an update to the previous version. When I pressed update, I was shown a message saying that I have to connect to iTunes. When I did that, iTunes said I cannot restore the phone (which was the onyl way I could update apparentyl) but the phone is still showing the same message"connect to iTunes". What am I supposed to do? I tried turning it on and off, but it doesn't work. I can't use my phone right now.
Hello there, JuliaFromPol.
The following Knowledge Base Article should help you proceed with the update:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D. -
My ipod nano 6th gen shows it is connected in itunes, but when I try to sync music it disconnects.Why?
Have you gone into Tones tab to check the box SYNC TONES? Is your ringtone less than 40secs?
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HELP my ipod is locked and it wont let me connect to itunes HELP
I changed my passcode and then i got locked out and it says connect to itunes but i pluged it in and it said Can not connect to Ipod touch beacuse its locked but i cant unlock it ANYONE GOT ANY IDEA ON HOW TO UNLOCK IT
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
My ipod is frozen and it tell me to connect to itunes but it won't connect becuase i have a passcode
well my ipod touch is frozen and it keeps on telling me to connect to itunes. I connected to itunes but it won't let me connect because i have a passcode. What should i do?
Place the iPod in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
hi, my name is taylor ginter and i recently found my ipod 5. When i got it the front said it was disabled and it wont let my type in my passcode. ive tried connecting my ipod to itunes but it will not let me. ive also reset it and tried but it just went back to how it was when i first started. how can i enable it and keep all my pictures and apps i have on it currently? im not positve on what my iOS is but i know its oneof the 7's.
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
all day I have tried to update to the ios8 but when I got home it said connect to iTunes so I did and im trying to restart it and update it is says the connection is bad
What is the exact wording of the message?
Maybe this:
Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem -
I need help!!
Hello there, JuliaFromPol.
The following Knowledge Base Article should help you proceed with the update:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D. -
Please Help!
If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it.
This allows you to reset your passcode and resync the data from the device (or restore from a backup).
If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. -
Hi i loose my quality on my project when im saving to an PDF file. . What to do?
lq,
Are you working in RGB Color Mode? If so, you will almost certainly be disappointed when the colours are squeezed into the smaller CMYK gamut.
There may also be a question of colour management/settings. -
please help! I need my phone!
You can use any computer to force the phone into recovery mode, as described here, & restore it:
http://support.apple.com/kb/ht1808
However, if not the computer you normally sync with, or no iCloud backup, you will only be able to restore as a new device. All data on your phone will be erased -
I bought an iphone 5 from one of my friends and unluckily I had yet lost his contact, I had update this iphone to IOs 7 and now it's be locked at iCloud because there was no password . Actually I dont know what I must do for its. Experts, please help me!
The friend who sold it to you needed to clear his Apple ID off the phone before he sold it to you. Of course if it wasn't his phone in the first place then he could not do so. He is your friend but you don't know where he is?
There is nothing that will help you short of getting the password for the Apple ID from your friend. If you cannot obtain that there is no workaround. -
Sometimes my Ipod is locked and I have to reboot to walk properly, but sometimes re-lock.What do I do to stop it from happening?
Try the following to rule ot a software problem:
- Reset. Nothing will be lost:
- Restore from backup
- Restore to factory defaults/new iPod. -
I have the new IPad and can't connect via bluetooth to any of my apple devices (IPhone 4s and appleTV) neither from my new IPhone 4s. When I turn the Bluetooth on, both devices keep in searching mode... I don't know what to do now... Please help... I can't pair any device because they can't find whitin themselves.
Wmorlac wrote:
I have the new IPad and can't connect via bluetooth to any of my apple devices...
Correct... See Supported Bluetooth Profiles Here...
http://support.apple.com/kb/HT3647
Suggest you check the User Guides of your Devices to find the Method of what you are trying to do -
My iPod Touch 5th generation says disabled connect to itunes but when we connect to itunes it says on itunes that the ipod is locked with a passcode and to go onto the ipod and type in the passcode to proceed but the ipod is still locked. what do i do?
http://support.apple.com/kb/HT1212
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