HT201263 My iPod is stuck on the "Plug into iTunes" screen. What do I do???
So, my computer is telling me that I need to type in my password into my iPod to unlock it, but my iPod is telling me to "Plug into Tunes". I can't unlock it on my iPod and I've already tried putting it into recovery mode (or whatever you call it) multiple times doing it differently each time, but it's still not working. It was previously jailbroken (if that makes a difference), but I just want to restore it now so I can get it to work. Someone with answers, pleeeeeeeease help me!!!
... It was previously jailbroken (if that makes a difference),
It makes a difference. A jailbroken iPod Touch cannot be fixed.
Buy a new one.
Similar Messages
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TS1363 my ipod is stuck on the plug into itune screen?
my ipod is stuck on the plug into the itunes screen
The only thing you can do from here is plug into itunes and restore the device. You will lose all your content but you will be able to use and resync your device.
http://support.apple.com/kb/ht1808 -
Yesterday, I had bought myself an ipod touch and it was working just fine until today when I went along with an itunes prompt to update my ipod. It failed to update and now won't recognize it, I checked to see if it was recognized by my computer--and it is, but a thing pops up that says "access denied" whenever I try to click on it. The screen on my ipod is stuck wanting me to connect to itunes.
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
But... if the Device has been Modified... this will Not necessarily work -
I updated my iphone but it is requiring me to plug in to itunes, I can not get in to it bc my laptop is broken, is there anyway around it? Can I get out of the update? It is stuck on the "Plug into iTunes screen"
If you are in a screen to plug into iTunes, then the device is in recovery mode. Your only option is to connect to the computer to restore the device. http://support.apple.com/kb/HT1808
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My ios update keeps getting stuck on the Restoring iPhone software stage. I uninstalled iTunes and reinstalled it again, but still nothing. Now I can't even use my phone as it shows the plug into iTunes screen. Please help!!!! Thanks,
A Restore first downloads a new copy of iOS to your computer. On a slow Internet connection this can take a long time. How fast is your connection? How long would you expect it to take to download 900 MB?
That's assuming nothing is interfering with the download. Some firewalls and antivirus programs will block the download or slow it down. So you should temporarily disable your security software. Security software can also block the update after the iOS download is complete. -
Restoring ipod and it say's can't find software and use a cd-rom if necessary. My ipod is stuck on the connect to itunes screen and wont do anything. What am i supposed to do?
Please help, i will be very gratefulyou can do is go to ijailbreak.com then select downloads section.......scroll down and see the latest version of ipod touch second generation is available for download.....when it gets downloaded connect your iPod to itunes or keep it connected then hold option and click restore (mac) search the software by writing in search "iPod" a thing with white cube will show up if it is the file you just downloaded click it and wait for itunes to do its work......you can ask more if you are on windows
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My iPhone is stuck on the plug to iTunes screen and it will not do anything what do I do because my computer has crashed?
Can you use another computer to restore?
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Plese help?
First my ipod didnt show it was charging but still turned on(it was dead) so i tried the hold sleep and wake button but my computer(windows 7) wont recognize it so its stuck on the connect to itunes screen.
PS i took it to get it fixed and they said they changed the battery not sure if that had anything to do with it????
please help and Thank You.Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
- See:
iPod touch: Hardware troubleshooting
- Try another cable
- Try another charging source
- Inspect the dock connector for bend or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genus Bar of an Apple store.
Apple Retail Store - Genius Bar -
my iphone is stuck in the connecting to itunes screen, i can not restart my phone the top power button is broke? any ideas? it wont let me connect to itunes either, usb device can not be detected
Hello Alex_boi941,
Thanks for using Apple Support Communities.
I'm sorry to hear that your iPhone's power button is not functioning correctly. To be able to get full functionality of your phone, it would need to be repaired.
Apple - Support - Service Answer Center
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne
Take care,
Alex H. -
i was restoring my ipod when it got frozen on the conect to itunes screen. what can i do to fix this problem??
Karla...
Help here > iPod touch: Frozen and unresponsive -
My IPhone doesn't turn on and keeps in the "plug-into-Tunes-screen" after update to new IOs 5.0 yesterday. I also tried to restore it, but it still keeps in the plugin mode. In ITunes the IPhone doesn't show up as a device anymore, but Windows 7 detects it as a camera. I started the problem diagnose via ITunes and it says "iPhone can't be found".I'm using the new version of iTunes.
Can anyone help me?I have the exact same problem and have just logged on here to see if anyone can help also? My iphone is up and working but itunes won't recognise it as a device... just updated itunes aswell.
Any help would be hugely appreciated!! -
What do i do now? i tried everything, when i plug my iphone cable into my com, it shows me the connect to itunes screen, when i unplug it it turns off and when i turn it back on it stays the same. help pls
You should not need DFU mode - you phone is already in recovery mode - you just need to restore it in itunes. If you unable to restore you need to try another computer - preferably other network as well. If it is still not restored - it is a hardware problem.
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I just purchased iPhone 5. When I plug into iTunes it asks to update to iOS 6.0.2. I did, received an error message and now my iPhone is stuck on "Connect to iTunes" screen. Any help would be appreciated
Are you using a PC?
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my phone wont go off the connect to itunes screen t when i plug it up,it does nothing????
C Mawle wrote:
Thanks. I have followed all the instructions as recommended and nothing has worked so it looks like the restore/update may have been interrupted - would loss of internet connection do this?
Yes it would, possibly even brick it.
Have successfully connected my ipod nano with iTunes so looks like the device driver is working.
Can I use my ipod nano USB connector to check?
It is not much help to you, since the device that you need still not recognized.
Anyway looks like I may have to swallow the loss of data. Have set-up a call for tomorrow with Apple support so will wait until after this before doing the factory restore!
Good luck, but if you expect miracle from that call good luck again. -
What do i do when my ipod is stuck on the "connect to itunes" screen?
I reset my ipod to its original settings and it told me to connect to iTunes and i did and it backed up on iTunes but now that its finished its still staying on the connect to itunes screen
Let it die.. then turn it back in
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