HT201263 My ipod is unresponsive. The accessiability button works but i am not able to slide and unlock it. My home button is broken. Any ideas on how to fix it?

Please help. I need my ipod for a science project!

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

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After upgradingin iPhone 4 to iOS 7 the response time of the keyboard is dead slow (basically not able to write) and overall performance is a real challenge. Any ideas?

After upgrade to IOS 7, the iPhone of my wife is dead slow. It takes at least 10 seconds that the virtual keyboard responds and even the passlock reaction to the inputs is very much delayed. Like this she is not able to do write any messages or emails.
Any ideas what can help?

Thank you!! I was getting very worried about upgrading.

My iPod touch 4th gen iOS5.1.1 can't be recognised by my computer and I have tried different cables and usb ports but nothing has worked. The iPod is brand new and was only opened today. Any ideas on how to fix this?

I have just today recieved a brand new iPod Touch 4th generation iPod with the latest update. Everything else on the ipod is working and my computer is able to read the camera fine, but iTunes cannot recognise it - even after restarting and trying different USB ports and cables. There is nothing at all coming up on the device list and iTunes is working as it would if I had no iPod plugged in. This is my first iPod on this computer and I have already tried redownloading iTunes. My computer is a windows XP computer. Does anyone have any idea on how to fix this problem?

Since this is an XP machine, which version of iTunes do you have installed? Is it the latest version?
Have you tried starting iTunes, attach the USB end of the cable, then while holding the home button on the iPod connect the 30-pin connector end of the cable to the iPod...that is the recovery mode but also should make iTunes see the iPod.
If that doesn't work you may need to take the iPod back and have it tested by the genius bar techs to make sure the connector is not bad.

My Ipod is stuck on a white screen with the wrong time and a lock. computer doesn't recognized my Ipod..also gets hot when connected to charge..any ideas on how to fix this? Thank You

Hi
My Ipod nana...has frozen up and working. It shows a white screen with the wrong time and a lock symbol. When I connected it to my computer, it didn't show up. Back of Ipod gets really warm..Any ideas on how to fix it? Than You

If it happens again and the reset (home + power buttons) doesn't work, just let the battery drain; you'll know when the screen shuts off. Charge it back up and it should be fine. Frankly, I'm surprised this worked for you. Usually I hear people with this problem say that holding both buttons doesn't work, and they have to do the battery drain.
If the issue is incurable next time, you have a one-year warranty from the date of purchase.

I just installed OS X Yosemite on my MacBook. I now cannot get the computer to start up. If I hold down the power button to try and power it back up, it will not start. Any ideas on how to fix this?

I just installed OS X Yosemite on my MacBook. I now cannot get the computer to start up. If I hold down the power button to try and power it back up, it will not start. Any ideas on how to fix this?

Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Reinstalling OS X Without Erasing the Drive
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list. Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Download and install the OS X Yosemite 10.10.3 Combo Update.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Alternatively, see:
Reinstall OS X Without Erasing the Drive
Choose the version you have installed now:
OS X Yosemite- Reinstall OS X
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless.

I'm getting a 9041 error when trying to convert files to AAC -- any ideas on how to fix it? the files files in iTunes show up as Apple Lossless but i can't put them on my iPod

i'm getting a 9041 error when trying to convert files to AAC -- any ideas on how to fix it? the files files in iTunes show up as Apple Lossless but i can't put them on my iPod

"I have been able to convert to AAC by first converting to AIFF and then to AAC. This is a pan though."
this worked for me.
thanks.

When trying to enter my wifi password the ipod won't let me enter upper case letters. do you have any ideas on how to fix this ?

when trying to enter my wifi password the ipod won't let me enter upper case letters. do you have any ideas on how to fix this ?

Try holding the Capslock key with the letter you want to be capitalized. It should work.

I have a ipod classic 160 and the back ground lights have gone off, any idea on how to fix this

Help
The back ground lights have gone on my lovely Ipod..
Any ideas on how to fix it?
Ian

Hi Elsledge,
Thanks for visiting Apple Support Communities.
I recommend the troubleshooting steps in this article if your iPod screen is dark:
iPod troubleshooting basics and service FAQ
http://support.apple.com/kb/TS1382
Best Regards,
Jeremy

So i was updating my white ipod touch 4th gen and i restarted the ipod while it was half way done. Then after it restarted it would crash right after the apple sign...it would turn white, red,purple,green...any ideas of how to fix it??

So i was updating my white ipod touch 4th gen and i restarted the ipod while it was half way done. Then after it restarted it would crash right after the apple sign...it would turn white, red,purple,green...any ideas of how to fix it??

Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
When it says restore the iPid via recovery mode, try placing n recovery mode and restoring several times.

My ipod touch 4th generation, is stuck on the apple turn-on screen where you turn it on, but all you see is the apple. Any ideas on how to fix this?

my ipod touch 4th generation, is stuck on the apple turn-on screen where you turn it on, but all you see is the apple. Any ideas on how to fix this?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I have my ipod attached to an old, out of date email and when i try to update from my ipod it says "your itunes store password is incorrect" Any ideas why/how to fix?

i have my ipod attached to an old, out of date email and when i try to update from my ipod it says "your itunes store password is incorrect" Any ideas why/how to fix?

Try from a computer. You may have to reset your password. If you can't get the comfirmation email then you can use the secret question. Once you can log in then you change the the email address.
See:
Frequently Asked Questions About Apple ID
Here is how to contact iTunes:
Apple - Support - iTunes - Contact Us

HT1212 My Iphone 4 has been stuck on a loading symbol for a week now, I've plugged it into the computer but can't do anything still because it says I need to put my pass-code in, but I can't the screen is on loading still! Any ideas on how to fix this pro

My Iphone 4 has been stuck on a loading symbol for a week now, I've plugged it into the computer but can't do anything still because it says I need to put my pass-code in, but I can't the screen is on loading still! Any ideas on how to fix this problem?

On the new laptop, launch iTunes. From the menu bar click Store / Authorize This Computer.
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer

I have an iPod 2nd gen. that keeps having an error code 9 when trying to restore. Any ideas on how to fix?

I have an iPod 2nd gen that keeps having an error code 9 when trying to restore. Any ideas on how to fix?

Error 9
This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.

TS1412 any ideas about how to fix an iPod Nano with a white screen??

any ideas about how to fix an iPod Nano with a white screen??

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I change ISP and use ms explorer to set on to new ISP. Internet options has the new ISP address but Firefox does not pick it up and is still using the old ISP. Can find no way to set firefox to new ISP. How do i do it?

I changed ISP and used ms explorer to set up on to new ISP. Internet options has the new ISP address but Firefox does not pick it up and is still using the old ISP address. Can find no way to set firefox to new ISP address. How do I do it? edit

-> Tap ALT key or press F10 to show the Menu Bar
-> go to Tools Menu -> Options -> Advanced -> Network -> Connection section -> click '''Settings...''' button -> change these settings in accordance with Internet Options settings that work on MS Internet Explorer -> click OK
Check and tell if its working.

HT201263 My ipod is unresponsive. The accessiability button works but i am not able to slide and unlock it. My home button is broken. Any ideas on how to fix it?

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