HT201263 My ipod touch does not restore properly and comes up with an unknown error (9). What do I do?

My ipod touch does not restore properly and comes up with an unknown error (9). What do I do? I have tried restoring it a few times and it keeps coming up with this error. Yet on Itune on my computer, it tells me that the ipod software is up to date. ipod screen is just showing the itune logo and a usb connector.

Error 9
This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.
http://support.apple.com/kb/TS3694#error9

Similar Messages

  • My Ipod touch does not work properly.When i charge it,it only works for 5 min.n gets discharge.I showed it to the apple store in banglore n the person told me its fine n It is working properly.Bt its not working properly.Can someone help

    My Ipod touch does not work properly.When i charge it,it only works for 5 min.n gets discharge.I showed it to the apple store in banglore n the person told me its fine n It is working properly.Bt its not working properly.Can someone help

    If after you charge it for about three hours and it only last about five minutes the battery is probably dead or there could be another hardware problem.  I would go back to the Apple store and ask them specifically how can it be OK if the fully charged battery only lasts five minutes.

  • HT1212 i was recovering my ipod touch(i recently disabled it) and it told me an unknown error occured. no w my ipod has the apple sign with a loading bar on it. what should i do? is it recovering?

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  • HT201263 My ipod Touch does not want to turn on. I've tried all the different methods and I'm stuck and dont know what to do now. What else can I try?

    My ipod Touch does not want to turn on. I've tried all the different methods and I'm stuck and dont know what to do now. What else can I try?

    JesusDGZ wrote:
    My ipod Touch does not want to turn on. I've tried all the different methods and I'm stuck and dont know what to do now. What else can I try?
    I have no clue what you mean by "all the different methods."  Here are my suggestions.
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  • Itunes 10.4 Windows 7 x64 Ipod touch does not restore

    Itunes 10.4 erased all data on my Ipod touch on my brand new Gateway Windows 7 laptop. But, it does not want to restore. It stops at the the final restore step. Error code 6 from Itunes. Brand new machine, fresh install of Itunes 10.4 from Apple site. No problem with internet connection or any other USB devices connected. Tried  all Apple online solutions , including disabling my firewall. Nothing seems to work. Giving up on my Itouch and Apple. Time to move on.

    Hello Apple, this message is to alert you to an abnormality in the synchronization of an iPod touch 4 on a PC (in French). Problem: Dévut synchronization => instead of "Start" ("Début"), it's marked "Dévut", thank you to correct this problem, Thx.
    QuiFaitQuoi Inc..
    Hello. Apple don't read these boards for bug reports, but the issue has been previously raised in another thread for which I have submitted a report.
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    "4366.070" = "Attente du dévut de la synchronisation";
    becomes
    "4366.070" = "Attente du début de la synchronisation";
    Translated by Google. Hope it makes sense.
    Bonjour. Apple ne lisent pas ces conseils pour les rapports de bogues, mais la questiona déjà été soulevée dans un autre thread pour laquelle j'ai présenté un rapport.
    Pour résoudre ce problème par vous-même dans iTunes 10.6.1.7 <Program ouvertFiles> \ iTunes \ iTunes.Resources \ fr.lproj Files Localizable.strings dans un éditeur de texte approprié, tel que Notepad++ et remplacer dévut avec début dans la ligne 8543 de sorte
    "4366.070" = "Attente du dévut de la synchronisation";
    devient
    "4366.070" = "Attente du début de la synchronisation";
    Traduit par Google. J'espère que ça a du sens.
    tt2

  • My 5th Gen iPod touch does not keep time and the bluetooth will not turn on. Full restore did not fix.

    Recently my 5th generation iPod Touch stopped keeping time. As long as the screen stays on, it will stay accurate, but once it "sleeps" the time reverts to the last accurate time it had. If I go to Settings>General>Date&Time> and turn Set Automatically off and on, it will catch up, but just for as long as the screen stays on. Not too friendly for battery life that way. Also, maybe unrelated, the Bluetooth function will not turn on. When I try to turn it on, I just get a constant spinning wheel.
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    All I can suggest is
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    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    If still problem that means a hardware problem

  • Ipod Touch does not restore

    When i connected my itouch in the computer to charge it, it said that it needed to be restored and when I try to restore it, it says extracting software and after that it says verifying restoring.. and then the unknown error 3014 occurred message pops up. I have tried all the other options itunes has provided but nothing seems to be working.. Please help, I got the itouch as a present a week ago and I would really like if it would start working again.

    i had this problem after updating the software and the only way i could get the iPod to work was to plug into a different computer and let it update the software to version 2.2.
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    this seems to be a problem others are having, there are a few topics about it here.

  • My ipod touch does not work properly please help me get through this

    My ipod touch (5th gen) dosent connect to itunes or app store or find my iphone even if i go to settings to logout and login it still dosent work can someone help me on this please

    Never mind it worked now thanks

  • Ipod touch will not scroll properly

    My ipod touch will not scroll properly and when I try to click on something it does not open the thing I wanted it to. Is there any way for me to fix this? It's a 4th gen.

    First, you may have the accessibility VoiceOver feature or another one turned on.
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    iOS: How to back up                                                 
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    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
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  • HT201210 My iPod touch does not respond, I tried to restore it from itunes but it did not work, itunes recognize it but the restore process seems to do nothing

    my iPod touch does not respond, I'm trying to restore from itunes but it does not work

    What exactly happens when yu ty to restore?
    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My ipod touch is not syncing properly.

    My Ipod touch is not syncing properly.  I download podcasts and it will not allow me to delete some shows after they have been listened to.  It is a neverending cycle of deleting unwanted podcast episodes from itunes on the computer, plugging in my ipod, syncing, and then it always takes the already listened to episodes, and puts them back into itunes on the comp.  I then delete them on the comp again, sync the ipod, and it again pulls them over from the ipod.  I have it set up to only sync unlistened to episodes, and beyond that, only checked things, but it does not seem to matter.  The only thing I can do to get the episodes off the ipod for good is to do a factory reset, and that absolutely should not be necessary!  Any ideas for something I am not seeing that is allowing this to continually happen?  This just started happening a couple of months ago.  Not sure what changed, but would like it fixed!  Thanks for any ideas in advance!

    I have a similar problem, all since the ios update i think, my podcasts do not seem to sync, I have a song purchase via the ipod which no longer plays (just sits on the screen) this also doesnt sync back to itunes.
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  • Ipod touch does not show up under Devices in iTunes, but it does in iPhoto

    My iPod touch does not show up under Devices in iTunes, but it does show up under iPhoto.  Can anyone help troubleshoot this problem?
    Thank you for your help.

    try following the info here
    http://support.apple.com/kb/TS3694#error1611
    Error 1611: This error may indicate a hardware issue with your device.  Follow the steps  in this article. Also attempt to restore while connected with a  known-good 30-pin Dock Connector cable, computer, and network to isolate  this issue to the device. The MAC address being missing or the IMEI being the default value (00 499901 064000 0)  can also confirm a hardware issue. Out-of-date or incorrectly configured proxy or security software, such as FoxyProxy, can cause error 1611.    To troubleshoot third-party security software, follow these steps.

  • My iPod touch does not appear in Devices on my Mac, even though I can see it in iTunes. What to do?

    my iPod touch does not appear in Devices on my Mac, even though I can see it in iTunes. What to do?

    Thank you so much! what a swift reply - I am amazed! but my main problem is trying to transfer an app bought in iTunes to my desktop Mac. I thought 'seeing' the iPod in Devices would make it easier, but I am stuck... Can you help?

  • Ipod touch does not appear in itunes on a computer with windows 8.1

    I purchased the latest ipod touch for my daughter from an apple store but it would not display in Itunes on a computer running Windows 8.1.
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    If your iPod touch does not appear under Devices in iTunes after you connect it to your Windows PC, refer to the troubleshooting suggestions here:
     http://support.apple.com/kb/TS1538

  • I updated to a newer version of iTunes and now my ipod touch does not show up as a device in iTunes.  There is no 'Devices" category on the bar at the left

    I updated to a newer version of iTunes and now my ipod touch does not show up as a device in iTunes.  There is no 'Devices" category on the bar at the left

    Refer to this article:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538

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