HT201263 My ipod touch is stuck on the home screen, gray background, only displays the ipod logo. The sliders do not respond at all, either to unlock or shut down, and multiple languages are displayed on the slider, none of them english. Maybe a virus or

My ipod touch is stuck on the home screen, will not respond. Displays a gray background with the ipod logo, sliders are unresponsive. Bottom slider displays many different languages, none of them english. Maybe a virus or malware?? Restoring with itunes does not work, neither does holding down the home/sleep buttons to reset.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar       

Similar Messages

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    Start at # 3
    1-  iOS: Not responding or does not turn on
    2  Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    3 If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    4  Try on another computer                            
    5  If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar

  • My ipod touch is stuck on a white screen and i did everything hold the home botton and sleep botton togher, but it wont respnd it is just stuck on the white flash scree HELP PLEASE!

    My ipod touch is stuck on a white screen and i did everything hold the home botton and sleep botton togher, but it wont respnd it is just stuck on the white flash scree HELP PLEASE!

    - Let the battery fully drain. The charge for an hour and see what happens,  Try resetting too:
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    - You can try placing the iPod in recovery mode and then trying to restore. See:
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    - Also see:
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  • My keyboard on macbook pro (laptop) is acting weird. One key is not responding at all. Have verified using Keyboard viewer and some other keys are printing the unresponsive character at random.

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    No one here works for Apple, so we don't know what Apple might or might not do.  If it's a genuine defect, they will of course repair it under warranty.  It is not their responsibility if it effects your ability to work or not, so that's on you.
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  • HT1338 Mac mini display connection will not come back after sleep, I have to shut down and restart the monitor.

    Mac mini display connection will not come back after sleep, I have to shut down and restart the monitor.

    Finder icon on dock, macintosh hd, library, launch agent - delete all files & restart sleep to test
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    My macbook pro shutted down and cannot start it again. The charger light it is flashing in red

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    Try:
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    - Restore from backup. See:
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    -  Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

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