HT201263 my ipod touch refuses to go past the apple logo
my ipod touch refuses to go past the apple logo. i turned it off with both the sleep/wake and home buttons but it immediately turned right back on without me making any attempt to turn it back on. my ipod will not even turn off with the sleep/wake button fyi. i just did an update through itunes with the ipod plugged in and when the update was finished/finishing my ipod went to the apple logo.
update: my ipod flashed white, turned off, then turned back on- yet again the apple logo.
Try the remaining items of:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
Similar Messages
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My 4th Gen Ipod touch will not get past the apple logo
My 4th Gen Ipod touch will not get past the apple logo (unless the battery is dead, Then it tell me to charge it). Once it gave me the connect to itunes screen. I clicked restore in itunes but the ipod went back to the apple logo before the update download finished. I tried calling apple but my over the phone technical support just expired. PLEASE HELP!
This can be a corrupted software/firmware on your iPod touch. If the recovery mode you did was not forced, then try to force it into recovery mode. This is how:
1. Force it to shut down (note: this sort of shut down should not be preformed unless you are in a situation like this because it is a hardware shutdown and will not attempt to unload software, save unsaved files, safely stop system processes, etc.) to do this, hold down the power/sleep button and home button for about 7 or 10 secs. Also I might be incorrect but I heard that you can just hold down the sleep and home button until the screen goes blank and then immediately let go.
2. Have iTunes running. Hold down the home button and plug the USB cable that came with your iPod into it. Keep on holding on the home button until a picture of a USB cable going into the iTunes logo appears. You are now in a forced recovery mode. (In case your not so tech-savvy forced recovery is the same as a normal recovery mode that an iPod might do if it knows an update or restore failed.)
3. iTunes should have shown a pop-up message about it found a iPod in recovery mode. Click OK, click your iPod from the sidebar and click restore. The iPod will show the apple logo for a while and iTunes will say "preparing iPod for restore" and then "waiting for iPod" this was the longest part of updates for me.
4. iPod will reboot when restore is completed. When I update my iPod it one time showed the apple logo for one whole sync until it showed the slide to unlock screen, so do not worry. P.S if that does not work do a DFU mode restore ( I've been told DFU mode stands for device firmware update mode) I'm running out of room, so google it. Hope this helped ;) -
my ipod touch would not go past the apple logo, it would just shut off. i held the power and home keys and connected to itunes but now its on the connect to itunes picture and shuts off on its own. even if i try and shut it off myself it won't. it only stays on for about 3-5 minutes:( please help!!!
When it shows the Connect to iTunes screen and you connect it to iTunes, have you tried restoring it?
This should solve your problem because the most common cause of your issue is a software glitch that is preventing your iPod from completing it's boot sequence. Restoring it will replace the software on the iPod with a fresh set so it can be used again. -
My ipod froze and wont go past the apple logo
my ipod froze so i turned it off, then it turned on and now wont go past the apple logo i have tryed holding down the lock and the home screen button in together and it just restarts and stays on the apple logo, i managed to put it into disk mode, where it comes up with the conect to itunes picture, but my computer is not finding/reconising it, so there fore i can not restore it, what do i do? please help!
How do you put it on disk mode?
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when i try starting my IPod it won't start, the Apple logo comes up for a few seconds,and then. it just shut off . I tried to charged it through an outlet, the IPod didn't eve charger so I tried to restore my setting in my computer, i tunes won't
But that requires the computer to see the ipod. I am having the same problem and I keep being told to restore it, but you have to either get the ipod to turn on or have the computer see it in order to so that. Right now I have a pretty useless 32GB ipod touch cos I cant get the thing to turn on! I can only get the apple logo for like maybe 20 seconds and it goes away. Ive charged it for days on a wall charger, on the computer usb charger, and on a speaker charger. Nothing works.
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When I reset my ipod touch 3gen it frooze at the apple logo...
HELPPP, my ipod 3rd gen frooze so i decide to reset it, even when i reset it frooze at the apple logo when switching back on....
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My sons iPod touch 5 keeps flashing with the apple logo, how do I sort it?
My sons iPod touch 5 keeps flashing the apple logo, he was playing on it and then that happened?
Has the unit EVER been jailbroke? Has it EVER been dropped? Did it EVER get excessively wet? Did you EVER load a pirated developer's version of the IOS?
If "No" to all the above, first try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore and you have IOS-6 or lower, go into Recovery Mode per the instructions here. Also, if you have IOS-7, read this. -
My ipod touch wont turn on past the apple screen
help how do i start this ipod up ?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My ipod touch 4g is stuck on the apple logo screen,
when I connect to a computer it says it needs to be restored but it never restores?
HELP!What exactly happens when you connect the iPod to our computer and restore via iTunes> Error messages?
iTunes 10 for Windows: Update and restore software on iPod, iPhone, or iPad -
My ipod touch 5th is stuck on the apple logo screen, and won't open.
It was yesterday, when it was low battery. But I was in the car, so I had to wait to get into the house to be able to charge it. Without noticing, that when it never opened.
Although this already happened before, and all I had to do was, to press the home button and the top button together, and then press the volume key and the top bottom.
BUT. The thing is, my home button is broken. D;
I was thinking of resetting it, or something, in the computer, but I can't, due to the iTouch being off, iTouch won't appear in my laptop).
Please help me, there are very meaningful things to me in that iTouch.
D;If the Home button is broken, best thing to do is take it in for repair, or get an estimate. Make a Genius appointment.
Apple - Support - Search -
please help!
If the Home button is broken, best thing to do is take it in for repair, or get an estimate. Make a Genius appointment.
Apple - Support - Search -
HT201263 ipod touch cannot turn off or on apple logo flashes on and off
i have the first ipod touch and it is flashing the apple logo. it will not power off or on. it is stuck in this mode. I have tried pressing both buttons for 10 seconds. It will not respond when plugged into itunes either.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I have an old ipod touch which won't go past the Apple logo, all it does is show me a loading symbol, but will go no further, i have tried restoring it and i have been successful. It connects and is recognised by my itunes and computer, but still after restoring it, it just won't get passed the logo..what can i do? what is the problem?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
my ipod touch 4g 8 gigs is not turning on it wont get past the apple logo its not frozen because it turns the screen black and the apple logo please help me
- Try a reset.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Then connect to your computer and try to restore.
- See if placing the iPod in recovery mode will allow a restore. For recovery mode see:
iPhone and iPod touch: Unable to update or restore
- If the logo still show all the time, let the battery fully drain. After charging for an hour try the above again. -
My iPod touch 5th Gen. wont start up past the apple logo,ive tried holding the power button and the home button,and it wont start up. What do I do?!?!
Try the remaining items of:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
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