HT201263 My phone will only work if it is plugged into the wall charger.

I tried to reset my phone by pushing the home and top button and the "plug into iTUNES" message came on. But when i unplug my phone from the wall to plug it into my computer it shuts off. When i plug it into the computer the apple icon just flashes on my phone. When my phone is turned on it says "searching" the whole time and will not let me place phone calls access the internet listen to music or anything.. PLEASE HELP !!!

I had AT&T with the same issue so i switched to Verzion and it was a very quick fix to my supprise.
I am from Cambodia but i live in Mobile, Alabama.

Similar Messages

  • My iPhone 4 will only work when it's plugged into the wall charger. What can I do ?

    Please help.

    Hello DaShiaa,
    I would be concerned too if my iPhone would not power on unless plugged in.  I found an article with steps you can take when you encounter an issue like this.  I recommend following the steps below:
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 15 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
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    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    You can find the full article here:
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    http://support.apple.com/kb/TS2802
    Thank you for using Apple Support Communities.
    Best,
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  • HT201263 I just bought this iphone not even a month ago. It will not work unless it is plugged into the wall. It will not turn on plugged into a computer. Am I SOL? I do not have insurance.

    I just bought this iphone not even a month ago. It will not work unless it is plugged into the wall. It will not turn on plugged into a computer. Am I SOL? I do not have insurance.

    You do not have insurance.
    You do have a one year warranty on workmanship and materials.
    Call Apple and set up an appointment to have them look at it.
    They should fix it ot replace it for you.
    Allan

  • My ipod nano 4th generation only works when it is plugged into the computer; otherwise, the screen turns black and it is completely unresponsive to any efforts such as pushing buttons, reseting, etc. What should I do?

    My ipod nano 4th generation only works when it is plugged into the computer; otherwise, the screen turns black and it is completely unresponsive to any efforts such as pushing buttons, reseting, etc. What should I do?

    Sounds like the battery is shot and in need of a replacement.  You can have Apple replace the battery for a flat fee or you can send it into a third party repair center for a bit less.
    Not much else you can do for troubleshooting this one.
    B-rock

  • Touch ID in my iPhone six does not work when it's plugged  into the wall is anybody else having this problem?

    i've noticed a touch ID only works with my iPhone six is not plugged into the wall was soon as I plug it in it doesn't work anymore doesn't even register fingerprint.

    Charger60 wrote:
    i
    Touch ID in my iPhone six does not work when it's plugged  into the wall is anybody else having this problem?
    No. You are the only one. The way I know is that I don't have the problem, therefore no one else can have it.
    Seriously, no matter what problem you have, with a half billion iPhones in use, someone else will have the same or similar problem. So knowing that doesn't help solve it in the slightest. As it's new and still in warranty I would take it to an Apple store. Make a genius bar appointment first so you won't have a long wait.

  • I lost my contacts on my 3gs and was not doing anything with the phone.. it was plugged into the wall charging

    I lost my contacts on my 3gs and was not doing anything with the phone.. it was plugged into the wall charging... can anyone help??

    cannect it to a computer and let it sync through iTunes. Contacts are a broad problem. You need to state where your contacts are located i.e. do you use yahoo mail? do you sync to iCloud? there are alot of answers for you problem but you need to be a little more detailed

  • My iphone will not come on unless plugged into the wall charger

    my iphone 4 went completely dead since then i tried chargeing it with a charger bought from sams wholesale which was an aftermarket charger which did not work i then plugged it into the factory wall charger it comes on but says searching for signle i talked to apple support ny telephone and they said i need to restore my phone but unless plugged into the wall the phone will not come on please advise on this

    rustyfromhouma wrote:
    i do not have anything on my phone stored
    If you mean you didn't backup or sync your phone, everything on it will be lost when you get a replacement unless the techs are able to do this.  Apps can be re-downloaded.

  • Why does my iPod Nano only work when it is plugged into the computer?

    My iPod nana is a 4GB iPod and it does not work at all until it is plugged into my computer. It works perfect when it is plugged into the computer. It will not even turn on if it is not plugged in.

    By the sounds of it, the Nano's battery is shot and in need of a replacement.  You can have replace the battery for a flat fee or send it to a third party repair company for a little less.
    Not much else you can do in terms of troubleshooting this issue.
    B-rock

  • HT4623 After trying to update, my phone will only show that i should plug into itunes?  What should I do?

    Why is my phone stuck after downloading the newest update?

    Most intelligent people would plug the device into the computer running iTunes as suggested on the screen and follow the on-screen prompts.

  • My iPhone will only turn on if it is plugged into the wall.

    If I plug it into the computer it still won't turn on.
    help

    Hello parism17,
    It sounds like unless your phone is plugged into the wall charger, it will not power on. I found this article for you to help troubleshoot the activity you are seeing named:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    Thank you for using Apple Support Communities.
    Take care,
    Sterling

  • New hp dv7 notebook--- spacebar key will only work if i tap it in the center.

    Hello,
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    I have a DV7T-4100 CTO and have the same probem. I just got off of the phone with HP support and they explained that they have to reset the bios and restore the software to the delivery configuration before they can look into the possibility that it is a hardware issue. As this would envolve me spending serveral hours restoring my system to the current configuration I was wondering if anyone has had this problem fixed, and if so, was is in the software, frimware or hardware. I am betting is in the hardware and wiping the computer clean is an unnecessary step. This is a business computer and I do not want to spend any unnecessary time rebuilding the software if it is unnecessary.

  • HT201436 Hello, my name is brad and I recently had a voicemail app that I was using and now i got rid of it. But now my voicemail for the phone will not work. I tried to reset the network settings and nothing happened. I was wondering if you could help me

    Hello, my name is brad and I recently had a voicemail app that I was using and now i got rid of it. But now my voicemail for the phone will not work. I tried to reset the network settings and nothing happened. I was wondering if you could help me out?

    When you set up a voicemail redirection, usually you have to remove that redirection from the account that redirected it.  Like Google Voice, if you activate Google Voice to receive your voicemail, you will have to log into voice.google.com to turn it off.  If you contact your carrier, they can tell you exactly what program has taken over your voicemail functionality just in case you are stuck, but if you know the name of that App, I'm sure you will be able to figure it out.  Hope this helps you out.

  • I had about 6000 pictures on my phone, then said "updating library" was not plugged into the computer, was at dinner trying to pull a picture up. After finished updating i only had 597 photos that were totally random, not in order...help?!

    I had about 6000 pictures on my phone, then said "updating library" was not plugged into the computer, was at dinner trying to pull a picture up. After finished updating i only had 597 photos that were totally random, not in order...help?!

    hi i had the same problem today when i updated my itunes to latest version. however, i have just found my songs in the 'itunes media' folder. this was accessed through 'my music'  then keep clicking through until you find itunes media and all my library songs were in there and i then just added these files to my library and all were restored however, i have lost all my playlists but at least my 700 songs are back. very dissapointed with apple that they have let this happen with their latest update, the previous version was miles better than this one . hope you find them. stevo

  • I inherited an 2003 ipod from my daughter. The controls will not work when it is plugged into a power source. Can anyone help?

    I inherited a 2003 ipod from my daughter. The controls will not work when it is plugged into a power source. Can anyone help?

    But they work normally when not plugged in?  What kind of power source are you plugging it into? It maybe outputting more than what the iPod can handle.  I had this happen to an iPod I plugged into a powerstrip that was plugged into the cigarette lighter in a vehicle an experienced the same thing.
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  • For some reason the speakers on my phone do not work unless it is plugged into a power source.  Why?

    For some reason the speakers on my phone do not work unless it is plugged into a power source.  Why?

    If no change after the following steps, your iPhone likely has a hardware problem.
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