HT201263 None of these answers help my problem. My ipad will not leave the Apple logo. I hold both buttons and the screen goes black, then the apple logo immediately pops back up. I can't do anything because the apple logo just keeps popping back on.
I haven't been able to find any answers that solve my problem. My Ipad will not leave the Apple logo. I hold both buttons and the screen goes black and then the Apple logo immediately pops back up. I can't get the red slider screen at all. No matter how many times I hold down both buttons the screen goes black and then the Apple logo pops right back on.
Before you do anything else, try charging via a wall outlet for a while, since its off. Then try turning it back on.
When you put the device into recovery mode it allows you to restore the device when no other options work. You do risk losing everything currently strored on the ipad itself. Hopefully you've performed regular backups either via itunes, icloud or both. Evern if you have synced content to either of those, you may not lose everything. All previous purchases have been saved in the itunes and app stores, so you can dowload them again.
while the ipad is off, press and hold the home button and plug the usb cord into the ipad. You should see a message pop up on the itunes window on your compoter screen that state it has discoverd an ipad in recovery mode.
You should now be able to restore
Similar Messages
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Please help!! I have tried to reset my ipad. nothing is working. I tried uninstalling and reinstalling itunes. it says there is an error when trying to connect ipad with itunes.
Try and force the iOS device into Recovery Mode:
http://support.apple.com/kb/ht1808
1. Turn off device
2. Connect USB cable to computer; leave the other end alone
3. Press and hold the Home button down and connect the docking end of cable to device
4. Continue holding the Home button until you see the "Connect To iTune" screen
5. Release the Home button
6. Open iTune
7. You should see "iTunes has detected the device in recovery mode"
8. Use iTune to restore device
Note: You need to be patient and repeat the above many times to recover your device
Here's a link that discusses recover mode: http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm -
Ipod Touch 1st generation: blank white screen - I tried holding both buttons and connecting it to the computer, restoring it, and still nothing. What else can I do? I did not drop it in water.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Hi,
I have an iphone 4 and all of a sudden none of the apps will work, except the ones that came with the phone. When I open them the screen goes black then it goes back to the homescreen.
Also when I plug the phone into itunes it only gives me the option to either restore or eject the phone. Up until today I never had any problems, I sync it regularly and all the software (inc itunes) is up to date. The last time I backed it up was about a month ago when I got the phone, (a replacement as my other iphone4 had loads of problems) so I don't want to have to restore it and lose everything off it!
Any ideas? Thanks in advance!Sounds like the device was dropped at some point and damaged as a result.
Take it to Apple for evaluation and a replacement. -
iPad 2 will not accept Apple id and will not let me do anything on it. It just keeps popping up on my screen
Don't know how it happens. Have you signed in successfully with your Apple ID in App Store or iCloud? Is your iPad connected to network?
You should make sure that your iPad is connected to a stable network. And then you should type in the correct Apple ID password. -
Firefox comes on, I go to a site rich w/ visual content & then the screen goes black & then white w/ with a bubble from the bottom bar saying recovery from igfx display failure..this used to happen on my Chrome browser (the Chr browser recovered spontaneously But I removed & reset it... still the problem went on & I quit using Chr for2-3 mos. There never was a problem on Opera. Hey! OPERA rule. As foe IE 8. That instrument is completely useless. Even all areon IE appears to be dead...Thanx!
Try disabling hardware acceleration in Firefox.
https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration#w_turning-off-hardware-acceleration -
Hello, I wonder if you can help me. My iphone will not restore. iphone prompted restore in itunes I have downloaded all available Apple downloads and the iphone software and firmware restore was almost complete when the message similar to 'iphone restore failed' appeared. I cannot make or receive call
Hi, Mangy1.
Thank you for using Apple Support Communities.
Here is the best resource when experiencing issues restoring your iPhone.
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
If the issue still persists, please reply back with the exact error message received.
Cheers,
Jason H. -
Have 2004 eMac...screen goes black without notice. Black screen is called "collapse to black" and occurs 4-5 daily. From what I understand, this is due to bad capicators????? Found a reconditioned 2005 eMac on line. Can I have the HD swapped from old eMac to reconditioned eMac without problems???...with regards to software applications. Old eMac is running 10.4.11 and reconditioned on runs 10.5. Suggestions, tips would be greatly appreciated. Thank you.
Might want to make sure both units are not affected. This is the range of serial number from the now-defunct Apple Repair Extention Program for USB 2.0 eMacs:
G8412xxxxxx- G8520xxxxxx
YM412xxxxxx - YM520xxxxxx
VM440xxxxxx - VM516xxxxxx
A "collapse" is more indicative of a video cabling issue, but the bad caps produced such a wide range of problems that it's hard to sort through them.
If the old eMac is a USB 2.0, which a 2004 unit should be, the HD should exchange with the new one. As the last of the eMacs shipped with Tiger, the new computer should have no probelms with a 10.4 boot volume on the old drive. You can upgrade to Leopard one you have hte new disk in place.
NOTE: Takeapart and reassembly on the USB 2.0 must be done "just so" or you can permanently damage the power switch. Instructions for the USB 1.1 takeapart are slightly different , and the power swtich damage is usually caused by people using the older instructions on a newer eMac.
If you are not up to the takepart nor can you find a local computer tech who knows these. consider taking the drive out of the dead computer(won't make much difference if you damage that one as it's dead), buy an external Firewire enclosure, and put the old drive on it and use it to move data to the new computer. Then you can leave the external attached as a backup drive.
Is the new one a 1.42Ghz model? They have been practically trouble-free around here. We have one and it's been rock solid since we bought it as a refurb in Jan 2006. The 1.42G has the advantage of a Core Image-enabled video chipset, the ATI 9600.
And all USB 2.0 eMacs can, with modern memory modules, support up to 2G of RAM. -
The ipad screen is white. Holding buttons didn't work so I restored it on iTunes. When I press home and on switch, the screen is white, goes black then back to white with no logo at all. Can't get past the white screen. This happened after running app updates. Is there any fix besides going to Apple store? In iTunes on computer can see what is on there. 16GB OS 7.1.1
FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY.
3. Repeat the process if necessary. -
Everytime I Click On An App the Screen Goes Black then to the Menu
Everytime that I click on an app (except the preset ones from apple), the screen goes black (or to the initial start up screen for that app) and then goes to the main menu. HELP!
PS:
I've tried restoring it, AND removing all apps and putting certain ones back on. Neither worked.If you are talking about your iphone, then it may be useful to post in the iphone forum.
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Has anyone had a problem with their iPad touchscreen not working? Mine is fully charged, keeping time, and showing me there are apps that need updates, but I can' get the touchscreen to work. I've turned it off and on several times and connected it o my laptop hoping it would "unfreeze", but nothing seems to work. Any ideas?
Frozen or unresponsive iPad
Resolve these most common issues:
• Display remains black or blank
• Touch screen not responding
• Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Cheers, Tom -
When I tried to hook up my macbook pro to a projector and play a dvd, the dvd wouldn't work. I would only get an error message. The dvd worked when it wasn't connected to the projector but doesn't work when it's connected. It just shows a blank screen as if it's trying to connect. Also, the connection works when I don't play the dvd. Any ideas?
Hey there lynmrigg,
It sounds like have an HDMI to VGA adapter connecting your MacBook Pro and your projector but the screen on your computer goes black and no image appears on the projector. I would use the troubleshooting in the following article to help resolve or isolate the issue here, named:
Apple computers: Troubleshooting issues with video on internal or external displays
Try unplugging the video adapter or cable and then plug it back in.
If more than one video adapter is in use (or "daisy-chained"), troubleshoot by using only one adapter.
Example: A mini DisplayPort to DVI adapter connected to a DVI to HDMI adapter is an unsupported configuration because there is a series of adapters in use.
If available, try using a different display and or adapter (or use a different connector by using DVI instead of VGA, for instance).
Reset the system
You can reset the Mac's parameter RAM and SMC.
Reset the resolution
Start by resetting the Mac's parameter RAM. If the display does not come up, was previously set to an unsupported resolution, and still results in no video:
Start up in Safe Mode.
From the Apple () menu, choose System Preferences.
Choose Displays from the View menu to open the preferences pane.
Select any resolution and refresh rate that your display supports.
Restart your computer.
Thank you for using Apple Support Communities.
Take care,
Sterling -
New iMac Can't See HD and screen goes black then grey then black..etc.
Hi I've got a new 20" Alu iMac and it was working fine for the past 3 weeks. All of a sudden this morning starting it up the screen went completely grey then after a while the apple logo came on (I thought it was eventually starting) then it went completely black (this is normal just before the progress bar jumps in) but this time it didn't! , the screen just went to grey again and the cycle started again and kept going on like this for an hour. I tried starting up from the disk the iMac came with but under disk repair i could not see the HD and trying to reformat the HD it was just named 'Media'. When selecting the drive to format an error came up saying explain it could not be formatted in the selected format!!! There is only 2 options to format the drive.. Mac OS Standard and Unix.. Both did not work. Any suggestions? Thanks
Contact Apple Service, iMac Service or Apple's Express Lane. Do note that if you have AppleCare's protection plan and you're within 50 miles (80 KM) of an Apple repair station, you're eligible for onsite repair since yours is a desktop machine. It's not clear if that applies under the 90-day warranty.
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My prepaid card is lately unacceptable..can you help me plz?
The iTunes Store typically does not take prepaid "credit" cards since they normally have no billing address associated against which to verify. Why the card worked before but not now I don't know, though Apple has been tightening up their security and that may have finally caught up with that card. You can try contacting the iTunes Store and asking if there is any way to use your card, but they may just tell you that it's not possible.
http://www.apple.com/emea/support/itunes/contact.html
If it is not, then you will need to use a true credit card or purchase prepaid ITunes cards, if Apple has issued them in your country.
Regards. -
A few months ago i installed a trial version of aperture. I never renewed it and now I want to buy it but it doesn't work.
The system always ask for the trial Serial Number and i don't know it anymore.
How can I get it so that I can buy Aperture definitly and use it.
Thanks for helping me
PaulWelcome to Apple Communities
You can buy Aperture in the Mac App Store without key and cheaper than in discs
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