HT201263 Since my iPhone 4S was stuck on the connect to iTunes screen after updating to iOS 7, I followed these instructions and restored. But nothing changed! I still have the same picture of a plug with arrow to iTunes.

Since my iPhone 4S was stuck on the connect to iTunes screen after updating to iOS 7, I followed these instructions and restored. But nothing changed! I still have the same picture of a plug with arrow to iTunes.

It is restored now. Thanks for the comment about disabling firewalls - we did that and tried again and it worked.

Similar Messages

My iPhone 4S is stuck in iTunes screen after updating to iOS 7, what can I do?

Hi everyone
I updated iTunes to latest version.
Connected my 4s to iTunes and started the update to iOS 7.
Took a few minutes and in the end it gave me an error, dying the iPhone could not be updated for an unknown reason.
Now the iPhone screen shows "connect to iTunes" and I can't get it out of there!
Tried pressing both home and start buttons to no avail, won't do anything.
Help please!

It worked the second time! At first I reinstalled iTunes (left the 'open right now' option checked) and when I connected the iPhone nothing happened. Then I unninstalled it and reinstalled it again (this time not leaving the open right now option checked) and as soon as I connected my Iphone Itunes openned and detected it.
Thanks so much for your help !!
I suggest to anyone with the same problem to try this method first, the method described in the link DOES NOT WORK.

My iPhone 5 can't make calls or send receive texts after update to iOS 8.0.

sa shortly after I updated my iPhone 5 to iOS 8.0.2, I started noticing that it keeps dropping the connection to AT&T. It keeps switching from LTE to 4G then drops the connection and finally says "searching". It does this continuously. If I make or receive a call, the call disconnects after a few seconds or never connects. Most of my messages say "unable to deliver".
ive tried rebooting. I've tried reset to factory and restore, but nothing fixes it.
basically I now have an iPod Touch at this point.
the wifi works fine, but strangely GPS doesn't work most of the time.
any ideas? I can't downgrade to iOS 7.x since it is no longer signed by Apple

This is a secret plot by Apple to disable the phones of jerks.

I bought a ipod touch 4g. it worked realy well on the first two weeks, but them it stoped to turn sideways, and i dont know why! i have checked if the portrait orientation was locked, i tried to turn of and on,shuting down and restoring.but nothing works!

i bought a ipod touch 4g. it worked realy well on the first two weeks, but them it stoped to turn sideways, and i dont know why! i have checked if the portrait orientation was locked, i tried to turn of and on,shuting down and restoring.but nothing works! Can someone help me i dont know more what to do!!!!.
And this doesn't let whatch to youtube, videos, typing sideways, playns games tha need the acelerometer.......

What happens when you try to restore the iPod? Error message?
If this program will not get the iPod out of recovery mode your data should be safe.
RecBoot: Easy Way to Put iPhone into Recovery Mode

MY IPHONE 4S, AFTER UPDATE TO IOS 7.0.6, BEING RESET AND LOCK BY ICLOUD. AND FORGOT THE PASSWORD. COULD I ANY THING ?

please help.
MY IPHONE 4S, AFTER UPDATE TO IOS 7.0.6, BEING RESET AND LOCK BY ICLOUD. AND FORGOT THE PASSWORD. COULD I do ANY THING ?

The Apple ID and Password that was Originally used to Activate the iDevice is required
If you do not have that information you will not be able to use the Device.
Activation Lock in iOS 7 > http://support.apple.com/kb/HT5818

TS3274 My iPad mini retina is still having random reboots with blue screen after updating to iOS 8.0.2.i also did reset my iPad.But the problem still persis

My iPad mini retina is still having random reboots with blue screen after updating to iOS 8.0.2.i also did reset my iPad.But the problem still persists

Could you add your problem here: https://discussions.apple.com/thread/6569052? This makes sure the discussion and in one place and we can attract more attention from Apple.

My time capsule cannot connect to my system and I get an error msg -6753. I also get a clicking noise when I start up. I've tried every thing from re setting, un plugging and re setting but nothing works. Anybody have the same problem ?

my time capsule cannot connect to my system and I get an error msg -6753. I also get a clicking noise when I start up. I've tried every thing from re setting, un plugging and re setting but nothing works. Anybody have the same problem ?

A "clicking noise" is often a sign that a hard drive is malfunctioning. Suggest that you power down the device and take it to an Apple store to have them take a look, or contact Customer Service at Apple for instructions.

After updating to iOS 6.0.1 "Yahoo! Server Unavailable" but works fine on iPhone. Help please!

after updating to iOS 6.0.1 "Yahoo! Server Unavailable" but works fine on iPhone. Help please!

GIve it time. Yahoo has been have persistently random issues in past weeks. If you don't want to wait, you can try deleting and readding your account info.
The issue is on yahoo's end and all their updates/upgrades.

My ipod touch is only partially functional, requiring multiple taps to do anything, with apps crashing. I performed all Apple troubleshooting steps, including reset and restore, but no change in symptoms. What should I do now?

My iPod Touch (4G, 8Gb) is only partially functioning, requiring multiple taps on icons to do anything, and apps are crashing often. There is a thin white border that appears around icons when tapped once, then I must tap twice to activate. (that's 3 taps for what used to take 1) I successfully completed all the Apple troubleshooting page steps, including reset and restore, but there was no change to its condition. What can I do now?

Now that I think aboput it further, You may have an Accessibilty feature turned on.
- Try triple clicking the Home button to see if that will allow access to the iPod so you can go to Settings>General>Restrictions to turn off all the Accessibilty features.
- If not then connect the iPod to your computer and turn off the features. See:
iTunes 10 for Windows: Accessibility features for iPod, iPhone, and iPadApplewill exchange broken iPod for a refurbished one for this price:
Apple - Support - iPod - Repair pricing

Iphone 4s cannot auto connect to home wifi after updating to ios 6.1.2

My iphone 4s will not auto connect to my home wifi after updating to IOS 6.1.2. I can manually connect to my phone to wifi but it will get disconnect if I'mnot using the phone. Any way to reslove?

Once the phone goes into sleep mode, it is supposed to auto disconnect from wifi to save battery. Are you saying that once you wake the phone up it will not auto connect at that time?
Suggest you try and forget the network, then go in and try the reset network settings again and then try to rediscover the network and connect again. Have you tried to do a reset of the phone, but holding the sleep/wake and home buttons together until you see the Apple logo and then release?

IPhone 4 stuck on "connect to iTunes" screen after update uo iOS7

Hey guys.
So, second day here, without any progress at all. Yesterday I tried to update my iPhone to iOS 7, but now it's stuck on the iTunes logo screen, showing to connect phone with usb. I tried it all, recovery mode, DFU mode, re-installing iTunes, installing older version of iTunes, restarting pc, unpluging and so on.. nothing, just nothing, iTunes doesn't recognize it. You can hear only the beep sound when u plug in, and then it stays in "connect to iTunes" screen. My iPhone isn't jailbroken, if someone asks. PLEASE help guys, really desperete here, don't know what do really any more. Any help apriciated.

Hey corubathedog,
It sounds like your iPhone was kicked into recovery mode, which I understand can be very frustrating. However, the following article will help to resolve this issue:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks,
Matt M.

I have an iPhone 3g 8GB model. Stuck on the 'connect to iTunes' screen after update of 4.2 iOS. Solutions please?

I did the 4.2 update on my iPhone 3g. But after downloading and updating it, the phone is now stuck on the 'connect to iTunes' screen and does not move further. Tried the recovery mode operation also, but everytime in the end, it hangs at the end and shows the ''We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later.' I tried all the usual suggestions of updating iTunes version and updating the Windows updates, but no luck. Even uninstalled the anti-virus. Please help.

It is restored now. Thanks for the comment about disabling firewalls - we did that and tried again and it worked.

Phone stuck on connect to itunes screen after update attempt

Hi, hope someone can help me. I connected my iPhone to my computer to transfer my photos from the phone to the PC. I have automatic syncing turned off.
When I connected, I was prompted to update the iTunes version, which I did. It's now version 9. Then I attempted to update the iPhone version. I got a message saying I had to transfer my purchases first, which I did. Then I tried the update again. The update seemed to take awhile, then I got a message saying it failed. There was a "More Information" button which just prompted me to send info to Apple, which I did. Unfortunately I didn't save the info.
At that point all my iPhone info no longer showed in iTunes, and the only active option is Restore. It does say "Your iPhone software is up to date," which would seem to indicate that the update did work...I tried disconnecting and reconnecting my phone. When I do this, I get the message "iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes."
I would rather not Restore the phone unless I have no other options, since I have 600 pics, contacts, etc on the phone...Of course not backed up since this is the first time I've tried to transfer data.
So I tried a few things:
- I disconnected and reconnected the phone several times.
- I restarted the computer several times.
- I went to the Apple site and tried the troubleshooting steps for "stuck on connect to itunes screen" (which is what my phone is currently doing).
- I ran the diagnostic checks in iTunes (output below - I ran this while the phone was plugged in yet it says it's not found).
- I held down the Home and the Sleep/Wake button until I see the Apple icon.
- I went to My Computer > Manage and tried to update drivers, but the phone doesn't show in the device manager.
- I tried a different USB port and there are no other devices connected to the machine.
Nothing worked, my phone is stuck on the connect to iTunes screen and I get the error message every time I plug it in. I haven't tried another computer bc I don't have one and I'm not sure how to create/use another user account on this machine.
I wouldn't mind calling support but my phone doesn't work...Any help is much appreciated. Thanks in advance.
============
Microsoft Windows XP Home Edition Service Pack 3 (Build 2600)
ASUSTeK Computer INC. 1005HA
iTunes 9.1.0.79
QuickTime 7.6.6
FairPlay 1.7.16
Apple Application Support 1.2.1
iPod Updater Library 9.0d11
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.0.0.102
Apple Mobile Device Driver 1.46.0.0
Bonjour 2.0.0.34 (214.3)
Current user is an administrator.
The current local date and time is 2010-03-31 02:42:39.
iTunes is not running in safe mode.
Video Display Information
Mobile Intel(R) 945 Express Chipset Family
Mobile Intel(R) 945 Express Chipset Family
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
Last successful store access was 2010-03-31 02:22:42.
** iPod/iPhone Connectivity Tests **
iPodService 9.1.0.79 is currently running.
iTunesHelper 9.1.0.79 is currently running.
Apple Mobile Device service 3.0.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Device Not Currently Connected:
Fifth Generation iPod (iPod with video) running firmware version 1.3
iPhone 3G running firmware version 3.0
** iPhone/iPod Touch Sync Tests **
No iPhone or iPod found.
Message was edited by: gobblygook
Message was edited by: gobblygook

Your only choice at this point is to restore your iphone. Since it appears from your post that you have never synced to this computer, you of course will not have a backup to restore from. That means your only choice is to restore as a new device & re-sync your itunes content. Unfortunately, all of your contacts, calendars, pics in your camera roll, etc., will be lost. Its not a good idea to use the iphone or any phone for that matter as a storage device, as things like this can & do happen. You should be syncing on a regular basis. The first thing done when you do sync is an iphone backup. You should also transfer pics in your camera roll to a supported application on your computer on a regular basis, much like any digital camera. You can always sync pics back to your phone, but if the only copies are on the phone, you run the risk of losing them.
See if you can force the phone into recovery mode:
Leave the USB cable connected to your computer, but NOT your phone, itunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new.

IPod stuck in "connect to iTunes" screen after updating software

I wanted to update my iPod touch to iOS5 after waiting for a long time. I synced and transferred purchases twice to make sure all my stuff was in my iTunes library, and then updated it. The update went fine but there was an error message saying that it could not restore the iPod. I went to troubleshooting and it said to update to the latest version of iTunes, which I did, involving a restart. When I started up iTunes again, it said it was the most recent version 10.7 and all of my songs, apps, etc. are in the library. The problem is I can't get my iPod to connect to iTunes now. It went into the connect to iTunes screen before I updated the software and it has stayed like that. I tried plugging and unplugging it, switching the USB ports and cables, putting it into recovery mode, but it will not show up on iTunes or on my computer. I also noticed that when I hold down the sleep/wake button for a few seconds, it shuts down immediately instead of having the "slide to power off" screen come up, and then the apple comes back onto the screen and it goes to the "connect to iTunes" screen again. I have tried all of the troubleshooting guides on the website, but it doesn't change the screen. I tried putting it into DFU mode and something came up on the computer saying "installing driver software" and it said DFU mode or something, which usually happens when I plug in my iPod, but after my iPod wouldn't turn on at first, and when it did, the same screen came up again. When I unplug it from the USB cable, it stays on the screen for about a minute before it turns off and the screen goes black. This is the screen it's stuck on
I'm not sure what else to do, all suggestions will be greatly appreciated! Thanks so much.

You try on another computer to help determine if you have a computer or iTunes problem. If it works on the other computer that indicates a computer problem and more work is required to fix that problem.
If iTunes on the other computer yuo can do the following to make that computer the syncing computer until you can fix the other computer. For how see:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
Sync Your iOS Device with a New Computer Without Losing Data - How-To Geek
Recovering your iTunes library from your iPod or iOS device: Apple Support Communities

3rd gen - stuck on connect to itunes screen after update

I have recently tried to update my ipod touch 3rd gen to IOS 3.4.5.
10 minutes later it said that the update had failed. After that had happened the ipod was still on charge showing the connect to itunes sign, I looked at itunes and it wasn't recognised there or on 'My Computer'. I uplugged it and the Ipod continued to show the connect to itunes screen for 15-20 seconds after that the screen went blank. I tried to turn it back on again and it showed the apple logo and then straight back to the connect to itunes screen again for 15-20 seconds.
I have tried the following to restore it:
1. Hold the Sleep/wake button
2. Hold the Sleep/wake button and home button
3. Hold the home button while plugging it into comupter and wait for it to recognise (it didn't)
4. Reinstalling Itunes
None of these work. I really need the ipod to work help

Has your iPod ever been jailbroken firstly?
Is iTunes reading that the iPod has connected?

HT201263 Since my iPhone 4S was stuck on the connect to iTunes screen after updating to iOS 7, I followed these instructions and restored. But nothing changed! I still have the same picture of a plug with arrow to iTunes.

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