HT201263 The iphone software cannot be connected. an unknown error occured (1480).. Please HELP :(

The iphone software cannot be connected. an unknown error occured (1480).. Please HELP

Google may provide some assistance. Start with DFU mode to see
what that does for your problem.
Discussion of jailbroken iPhones is prohibited by Terms of Service for this forum.
Contact the developers of the jailbreak you used - they support their software,
don't they?

Similar Messages

  • HT201210 I want to restore my iphone but sometheing happened and then a massage tell me that the iphone could not be restored .an unknown error ocurred (3194) please help me

    please help
    I can't open my safari or youtube on my iphone
    I just want to restor it but I can't
    I do all what they ask me to do when I tray to restore
    Please help

    http://support.apple.com/kb/TS3694#error3194
    This means that either your firewall/antivirus is blocking access to Apple's servers, or you have used your computer to jailbreak an iDevice in the past. The link above tells you how to resolve this issue.

  • HT201210 the iphone could not be restored.An unknown error occurred 21

    the iphone could not be restored.An unknown error occurred 21
    Please help me

    Switch of your anti-virus and firewall then try again.

  • Itunes could not connect to the iphone an unknown error occurred 0xE8000003 please help me with this error any one have idea ?

    itunes could not connect to the iphone an unknown error occurred 0xE8000003 please help me with this error any one have idea ?

    http://support.apple.com/kb/ts3221

  • HT4623 hey,my iphone (5) is in recovery mode so I downloaded ios 7 from the laptop then after the download was completed the laptop was extracting the software and at the end of the loading line it writes an unknown error occurred (3194) please help me th

    he download was completed the laptop was extracting the software and at the end of the loading line it writes an unknown error occurred (3194) please help me thank you

    3194  =  https://discussions.apple.com/message/18851577#18851577

  • HT4972 i have updated my itunes but when im restoring my iphone 5 phone it keeps coming up with 'unknown error occurred (3) please help as i cannot even turn my phone on now

    i have updated my itunes but when im restoring my iphone 5 phone it keeps coming up with 'unknown error occurred (3) please help as i cannot even turn my phone on now

    Hello there, BundyA.
    Error 3 is usually associated to security software settings. The following Knowledge Base article provides some great information and links for troubleshooting the issue:
    Resolve specific iTunes update and restore errors
    http://support.apple.com/kb/ts3694
    This section should prove useful:
    Configure your security software
    Check your security software and settings, which can block ports and prevent connection to Apple servers during update and restore.
    Common errors: 2, 4, 6, 9, 1000, 1611, 9006, 9807, 9844. Sometimes as a result of this issue, a device might stop responding during the restore process.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • "the iphone could not be restored an unknown error occurred (2)"

    Yesterday I connected my iPhone 4 to my Windows 7 laptop, and went through to install the latest security update for iPhone through iTunes. When it was installing the software update, the phone froaze, and then this happened:"the iphone could not be restored an unknown error occurred (2)"
    Now, I have uninstalled and reinstalled both Bonjour and iTunes, to no avail. I have done the iPhone reboot method, and the phone will be identified as "iPhone" but not recognised as mine. iTunes states this phone is in recovery mode and I have tried numerous times to restore it.
    Windows doesn't detect the phone while this is happening. It will not restore and the error is still popping up. I have followed as many threads to rectify this but nothing seems to be working.
    I can resore it on my iMac but the reset date for the iPhone on this computer is six months old.
    Any suggestions?

    When you say you uninstalled iTunes and reinstalled it, did you follow the directions in this Apple support document exactly? http://support.apple.com/kb/HT1923
    That will make a difference on Windows computers. After that, try and reconnect and restore.

  • TS3694 Hello. I have an iphone 3gs 8gb factory unlocked. Currently its running on ios 5.0.1 and I am trying to update it ios 5.1.1 but its not updating. The itunes downloads the ios 5.1.1and gives back unknown error(3194). Please help.

    Hello. I have an iphone 3gs 8gb factory unlocked. Currently its running on ios 5.0.1 and I am trying to update it ios 5.1.1 but its not updating. The itunes downloads the ios 5.1.1and gives back unknown error(3194). Please help.

    Unable to contact the iOS software update server gs.apple.com
    Error 1004, 1013, 1638, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
    Install the latest version of iTunes.
    Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
    Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. FollowiTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
    Try to restore from another known-good computer and network.
    If the errors persist on another computer, the device may need service.

  • HT201210 the iphone could not be restored. an unknown error occurred (2)

    the iphone could not be restored. an unknown error occurred (2)

    From the article the question was posted from:
    Errors related to third-party security software
    Error 2, 4 (or -4), 6, 1000, 9006            
    Follow the steps to troubleshoot security software. Often, uninstalling third-party security software will resolve these errors.
    There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. An incorrectly set default packet size can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
    Verify that access to ports 80 and 443 are allowed on your network.
    Verify that communication to albert.apple.com or phobos.apple.com isn't blocked by a firewall or other Internet security setting.
    Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under "Advanced steps > Rename, move, or delete the iOS software file (.ipsw)" below for file locations.
    Restore your device while connected to a different network.
    Restore using a different computer.

  • The iphone could not be restored an unknown error occurred 6

    HI,
    I have new Iphone 6 Plus and I was trying to  upgrade the software from 8.1.3 to 8.3.
    but while updating the phone it always give this error
    "the iphone could not be restored an unknown error occurred 6"
    i already tried by adding/removing  the line in HOsts file.
    Thanks & Regards
    Jagjit Singh Chawla

    Did you check your security software settings as well?
    Resolve issues between iTunes and third-party security software - Apple Support
    Can you try to connect to another computer?

  • The iphone could not be restored an unknown error occurred 12

    the iphone could not be restored an unknown error occurred 12

    Hey cellocan!
    I have two articles for you that can help you address this issue:
    Resolve iOS update and restore errors in iTunes
    http://support.apple.com/kb/ts1275
    Resolve specific iTunes update and restore errors
    http://support.apple.com/kb/TS3694
    Check for hardware issues
    Related errors: 1, 3, 10-47, 1002, 1011, 1012, 1014, 1000-1020, 1669.
    Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the error message when you update or restore, contact Apple support.
    Error 1015 might happen after making unauthorized modifications to iOS, also called "jailbreaking."
    Take care, and thanks for visiting the Apple Support Communities.
    -Braden

  • The iphone could not be restored an unknown error occurred 14 ...  please help me

    the iphone could not be restored an unknown error occurred 14 ...  please help me

    Hello ahmedhelmy41
    That error is typically related to USB issues when trying to update or restore. Check out the article below to troubleshoot the issue further. There are also a few things to try that are quoted down below.
    Resolve issues between iTunes and security software
    http://support.apple.com/kb/TS3125
    To narrow down the issue, you can also change up your hardware:
    Use another USB cable.
    Plug your cable into a different USB port on your computer.
    Try a different dock connector (or no dock).
    Add (or remove) a USB hub between your device and computer.
    Connect your computer directly to your Internet source, with no routers, hubs, or switches.
    Regards,
    -Norm G.

  • HT201210 the iphone could not be restored. an unknown error occurred (1015).

    the iphone could not be restored. an unknown error occurred (1015).

    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
    http://support.apple.com/kb/TS3694#error1015.

  • The iphone could not be restored an unknown error occurred (21)

    Hi,
    Suddenly my iphone got switched off, so i tried to restore it - but now im getting the iphone could not be restored an unknown error occurred (21)
    i think once i got OS update this issue is occuring
    kindly give a solution for this issue
    Thanks in Advance
    Regards
    Babou gv

    Read
    Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
    These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
    Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.

  • The iphone could not be restored. an unknown error occurred 1015

    Hello everyone,
    After upgrading to ios 4, my iPhone 3GS is stuck recovery and I am asked to restore it. However the operation cannot complete since at the end I get an error message that " the iphone could not be restored. an unknown error occurred 1015". What should I do? I am not close to any apple store and I cannot go there? Also, does the warranty allows me to get this fixed?
    Thanks in advance

    So that means that there is no way this thing can get fixed? How about degrading the ios 4.3 to 4.2? Is there any legal way to do that? Any comment/help is appreciated
    P.S: I was thinking about jail breaking it since it is the only way that Google is suggesting. Would that be a better approach since I am tired of living with out a phone?

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