HT201263 the ipod touch is stuck on the connect to itunes screen....help!
Itunes will not recognize the ipod as being plugged in to the computer, and when you try to turn it on or hook it up it stays on the connect to itunes screen. i tried doing the trick where you hold in the home and sleep buttons until the apple logo comes up, but it just keeps going back to that screen. can anyone help me? thanks a ton!
- Have you tried another cable and USB port?
- See if placing the iPod in DFU mode will allow iTues to see the iPod
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Try here:
iOS: Device not recognized in iTunes for Windows
or
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
- Try on another computer to help determine if you have an iPod or computer problem
Similar Messages
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My ipod touch is frozen on a connect to itunes screen? Help!
I need support! My ipod touch is frozen on a connect to itunes screen??
Hello there, DebraAguirre92.
The following Knowledge Base article provides some great steps for resolving the issue you are having:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
HT201263 the "connect to itunes" screen is displayed and will not change
The "connect to itunes" screen is displayed and does not change after an update.
Maybe:
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
Next try placing in DFU mode and then restoring.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Then try restoring on another computer.
Last, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
My screen is frozen on the connect to iTunes screen. help!
I bought my iphone 4 in Australia on contract and unocked it. then i came to Singapore and its been working fine for the past 10 months, but only recently i updated my phone for the first time and it would not recognise my sim card. so i connected my phone to my computer, and when itunes opened it told me that my sim card was not recognised on my phone. now i thought by updating my phone apple recognised that it was unlocked so they just locked it again. i didnt understand the difference between jailbreak and unlocking a phone. so during the state of the phone being my normal screen page with no sim shown, i tried jailbreaking the phone so it could work again with my sim card from singapore, but as it re booted, it froze on the emergency screen with the attached to itunes screen. now i dont know what to do? my phone is locked, i cant use it and its extremely frustrating as i need to use my computer asap. please help me asap!
thank you!I posted a new question while ago almost like this, no jailbreaking, so I need help.
I started restoring phone 10 hrs ago. iTunes still shows "restoring iPhone firmware" and phone stuck on the screen showing usb cable up to iTunes.
ITunes is not locked up, but it's never taken this long to restore. I need phone asap because it's my daughters b-day today and expecting calls...
Fixing to manually shut windows down and attempt start over. -
hi every one , so im out and my iphone tried to update to the newest 7.1.1 os,woohooo. but not so much, it crashed when doing so and now i have no access to an itunes account and im pretty stuck. how can i fix this issue without accessing itunes? isit possible?
thank you guys.If you are in recovery mode, you need to restore it through iTunes on your computer. There is no other way.
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My iPod touch 8th 3rd gen is stuck on the connect to iTunes screen and won't let me do anything and iTunes won't restore it or do anything because there is a password on it and I can't type it in on the touch since it's stuck on this screen help please I've tried doin the power and menu button to restart it and it goes right back to connect to iTunes someone please helpme
Try again placing the iPod in recovery mode. It can be tricky. The computer should say it discovered an iPod in recovery mode. Recovery mode bypasses the passcode (and erases the iPod). If not successful, try placing the iPod in DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
ipod touch 4g wont connect to itunes or come out of recovery mode, its just stuck on the connect to itunes screen and will not come out, i tried doing a restore but something happened and now it wont finish or do anything else please help and my itunes will not see that its connected. i also tried going though control panel and restarting the service and nothing happens. also i tried redoing the driver but its saying it cannot find any drivers for it
lol ok nvm i fixed it
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My ipod touch 3g is stuck on the connect to itunes screen.
My Ipod though 3g is stuck on the connect to itunes screen. When I connect it it tells me that it's locked and that I need to enter my passcode, but it's stuck on that screen so I can't.
I have tried restarting it AND resetting it multiple times and it is still stuck on that screen.
I don't know what else I can do.Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My ipod touch is stuck on the connect to itunes screen.
today i tried to update my ipod touch through i tunes. unfortunately it became disconnected and now is stuck on the connect to itunes screen. itunes doesnt now recognise my ipod and ive tried switching the ipod off then on again and holding both buttons at the same time but nothing works. i even tried deleting i tunes then reloading it but that didnt work either. does anyone out there know how to sort out my ipod? im so worried.
Place the iPod in recovery mode and then restore it via iTunes. For recovery mode see:
http://support.apple.com/kb/ht1808 -
when i try to reset my ipod it stops at 10minutes and the ipod turns itself on and acts like ive done nothing to it, it has been stuck on the "connect to itunes screen" and it wont reset. why?
After you place the iPod in recovery mode using
iOS: Unable to update or restore
You have to then connect the iPod to your computer and restore via iTunes. Are you doing that? -
i got an ipod from a friend and i tryed to start it up and it is stuck on the connect to itunes screen, it wont even pop up on itunes it says i have to put in my password to continue but i cant because it is stuck please help me!!!!!!!
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
Restoring ipod and it say's can't find software and use a cd-rom if necessary. My ipod is stuck on the connect to itunes screen and wont do anything. What am i supposed to do?
Please help, i will be very gratefulyou can do is go to ijailbreak.com then select downloads section.......scroll down and see the latest version of ipod touch second generation is available for download.....when it gets downloaded connect your iPod to itunes or keep it connected then hold option and click restore (mac) search the software by writing in search "iPod" a thing with white cube will show up if it is the file you just downloaded click it and wait for itunes to do its work......you can ask more if you are on windows
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Plese help?
First my ipod didnt show it was charging but still turned on(it was dead) so i tried the hold sleep and wake button but my computer(windows 7) wont recognize it so its stuck on the connect to itunes screen.
PS i took it to get it fixed and they said they changed the battery not sure if that had anything to do with it????
please help and Thank You.Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
- See:
iPod touch: Hardware troubleshooting
- Try another cable
- Try another charging source
- Inspect the dock connector for bend or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genus Bar of an Apple store.
Apple Retail Store - Genius Bar -
hi I recently dropped my ipod touch and now it wont connect to itunes. Everytime i plug it in, i get an error message saying that the usb device is not recognized
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My iPod Touch 5th generation says disabled connect to itunes but when we connect to itunes it says on itunes that the ipod is locked with a passcode and to go onto the ipod and type in the passcode to proceed but the ipod is still locked. what do i do?
http://support.apple.com/kb/HT1212
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