HT201263 Unable to update IPhone, I get the message "this update requires at least 2.4 GB of available storage"

I'm unable to update IPhone. I get the message, "this update requires at least 2.4 GB of available storage". What should I do?

The error message is talking about storage space in your iPhone not on iCloud which is what you bought.
You are going to have to clean up space on your iPhone by removing files from it. Good candidate for removal are music and photos.
Allan

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Hi I have mac os x 10.6.6 and need to update however keep getting the message " software update server ( 172.22.13.4 ) is not responding". My internet connections are all working. Any ideas how to solve this?

Hi I have mac os x 10.6.6 and need to update however keep getting the message " software update server ( 172.22.13.4 ) is not responding". My internet connections are all working. Any ideas how to solve this?

If you have enough room on the boot drive, head to System Preferences > Accounts and create another Admin Account, log out and into it and try your Software Update again.
If this doesn't work, connect a Ethernet cable to the router or modem (power off/on) and try again.
If this doesn't work then run through this list of fixes.
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Diagnosing network issues

I have FB4 and Flash Pro CS5 installed and get the message "This feature requires Adobe Flash CS5"

Hi,
I have installed both FB4 and Flash CS5 as trial versions. I installed FB4 as a plugin into eclipse Gallileo and then installed CS5. When trying to create a new Flash Project in Eclipse I get the message "This feature requires Adobe Flash CS5 or higher to be installed.", although CS5 is installed.
I tried reinstalling FB4 but it didn't help.
If FB4 is installed as standalone, then its eclipse IDE has no problem creating new Flash Projects.
Any idea why the plugin doesn't detect my Flash Pro CS5 installation?
Thanks.
RaamEE-IL

Hi,
I've attached the logs you requested.
You should know that I am using Windows-7 64bit
Thanks for the help.
Bye,
RaamEE-IL
<?xml version="1.0" encoding="utf-8" ?>
<AMTLIB_PDApp xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:noNamespaceSchemaLocation="AMTLIB-PDApp.xsd">
    <amtlib_parameters>
        <key name="AdobeCode">{4429F632-6999-48AE-9251-9591031C7241}</key>
        <key name="AdobeIDCreated">true</key>
        <key name="AppAMTBkGndFilePath">C:\Program Files (x86)\Adobe\Adobe Flash Builder 4 Plug-in\eclipse\AMT\LMResources\background.png</key>
        <key name="AppAMTConnectionFAQFilePath">C:\Program Files (x86)\Adobe\Adobe Flash Builder 4 Plug-in\eclipse\OBLRes\en_US\ConnectionFAQ.html</key>
        <key name="AppAMTLicenseAFAQFilePath">C:\Program Files (x86)\Adobe\Adobe Flash Builder 4 Plug-in\eclipse\OBLRes\en_US\LicenseFAQ.html</key>
        <key name="AppAMTLogoFilePath">C:\Program Files (x86)\Adobe\Adobe Flash Builder 4 Plug-in\eclipse\AMT\LMResources\adobelogo.png</key>
        <key name="AppAMTPath">C:\Program Files (x86)\Adobe\Adobe Flash Builder 4 Plug-in\eclipse\AMT</key>
        <key name="AppDriverAMTPath">C:\Program Files (x86)\Adobe\Adobe Flash Builder 4 Plug-in\eclipse\AMT</key>
        <key name="AppDriverLEID">FlashBuilderPlugin-CS5-Win-GM</key>
        <key name="AppEULAFolderPath">C:\Program Files (x86)\Adobe\Adobe Flash Builder 4 Plug-in\eclipse\Legal</key>
        <key name="AppHostAppType">ALM_HostAppType_LicensedProduct</key>
        <key name="AppLaunchPath"></key>
        <key name="AppListOfLocales">en_US</key>
        <key name="AppName">Adobe Flash Builder 4 Plug-in</key>
        <key name="AppPath">C:\Program Files (x86)\Adobe\Adobe Flash Builder 4 Plug-in\eclipse</key>
        <key name="AppProcessID"></key>
        <key name="AppRunningLEID">FlashBuilderPlugin-CS5-Win-GM</key>
        <key name="AppRunningLocale">en_US</key>
        <key name="AppSerialNumber">952307006650319154206597</key>
        <key name="BonusLaunchCode"></key>
        <key name="BuyURL">http://www.adobe.com/go/buy?productID=424&release=4.0&platform=2&locale=en_US</key>
        <key name="ClaimSource">nag_trial</key>
        <key name="DriverAdobeCode">{4429F632-6999-48AE-9251-9591031C7241}</key>
        <key name="ExtendedProfileRegURL">http://www.adobe.com/go/adobemembership?productID=424&release=4.0&platform=2&locale=en_US& source=PCSTHX</key>
        <key name="ForcedActivation">0</key>
        <key name="HasSAASBit">0</key>
        <key name="LaunchMode">postchrome</key>
        <key name="NoTrial">0</key>
        <key name="ShowEULA">false</key>
        <key name="TrialExpired">0</key>
        <key name="TrialGrace">60</key>
        <key name="TrialLeft">52</key>
        <key name="UpgradeCheckRequired">0</key>
        <key name="WorkFlowType">Subsequent_Launch</key>
    </amtlib_parameters>
</AMTLIB_PDApp>
2010-05-24 17:58:28 [3976] AMT: START SESSION, library version 3.0.0.64,3.0
2010-05-24 17:58:28 [3976] AMT: Initializing C:\Program Files (x86)\Adobe\Adobe Flash Builder 4 Plug-in\eclipse\
2010-05-24 17:58:28 [3976] AMT: Adobe License Manager version 3.2 (build 64.0) RELEASE
2010-05-24 17:58:28 [3976] AMT: Virtualization Turned off
2010-05-24 17:58:28 [3976] ServiceLoader: looking for library C:\Program Files (x86)\Adobe\Adobe Flash Builder 4 Plug-in\eclipse\plugins\com.adobe.flexide.amt_4.0.0.272416\os\win32\x86\adobe_caps.dll
2010-05-24 17:58:28 [3976] ServiceLoader: Found library C:\Program Files (x86)\Adobe\Adobe Flash Builder 4 Plug-in\eclipse\plugins\com.adobe.flexide.amt_4.0.0.272416\os\win32\x86\adobe_caps.dll
2010-05-24 17:58:28 [3976] PCDService: PCD Service in threaded mode
2010-05-24 17:58:28 [3976] performance: AMTPreObtainProductLicense took 2.547850 ms
2010-05-24 17:58:28 [3976] PCD thread: PCD thread started
2010-05-24 17:58:28 [3976] ServiceLoader: looking for library C:\Program Files (x86)\Adobe\Adobe Flash Builder 4 Plug-in\eclipse\plugins\com.adobe.flexide.amt_4.0.0.272416\os\win32\x86\Adobe_OOBE_Launch er.dll
2010-05-24 17:58:28 [3976] ServiceLoader: Found library C:\Program Files (x86)\Adobe\Adobe Flash Builder 4 Plug-in\eclipse\plugins\com.adobe.flexide.amt_4.0.0.272416\os\win32\x86\Adobe_OOBE_Launch er.dll
2010-05-24 17:58:28 [3976] AMT: App Product Locale [0] = en_US
2010-05-24 17:58:28 [3976] AMT: App Product Locale [1] = en_US
2010-05-24 17:58:28 [3976] AMT: App Product Locale [2] = ja_JP
2010-05-24 17:58:28 [3976] AMT: App Product Locale [3] = de_DE
2010-05-24 17:58:28 [3976] AMT: App Product Locale [4] = fr_FR
2010-05-24 17:58:28 [3976] AMT: App Product Locale [5] = zh_CN
2010-05-24 17:58:28 [3976] AMT: App Product Locale [6] = ru_RU
2010-05-24 17:58:28 [3976] AMT: App Product Locale [7] = ko_KR
2010-05-24 17:58:28 [3976] AMT: App Product Locale [8] = en_GB
2010-05-24 17:58:28 [3976] AMT: App Product Locale [9] = ar_AE
2010-05-24 17:58:28 [3976] AMT: App Product Locale [10] = da_DK
2010-05-24 17:58:28 [3976] AMT: App Product Locale [11] = el_GR
2010-05-24 17:58:28 [3976] AMT: App Product Locale [12] = fi_FI
2010-05-24 17:58:28 [3976] AMT: App Product Locale [13] = he_IL
2010-05-24 17:58:28 [3976] AMT: App Product Locale [14] = nb_NO
2010-05-24 17:58:28 [3976] AMT: App Product Locale [15] = ro_RO
2010-05-24 17:58:28 [3976] AMT: App Product Locale [16] = zh_TW
2010-05-24 17:58:28 [3976] AMT: App Product Locale [17] = fr_CA
2010-05-24 17:58:28 [3976] AMT: App Product Locale [18] = es_ES
2010-05-24 17:58:28 [3976] AMT: App Product Locale [19] = es_MX
2010-05-24 17:58:28 [3976] AMT: App Product Locale [20] = it_IT
2010-05-24 17:58:28 [3976] AMT: App Product Locale [21] = pt_BR
2010-05-24 17:58:28 [3976] AMT: App Product Locale [22] = nl_NL
2010-05-24 17:58:28 [3976] AMT: App Product Locale [23] = sv_SE
2010-05-24 17:58:28 [3976] AMT: App Product Locale [24] = cs_CZ
2010-05-24 17:58:28 [3976] AMT: App Product Locale [25] = pl_PL
2010-05-24 17:58:28 [3976] AMT: App Product Locale [26] = tr_TR
2010-05-24 17:58:28 [3976] AMT: App Product Locale [27] = hu_HU
2010-05-24 17:58:28 [3976] AMT: App Product Locale [28] = uk_UA
2010-05-24 17:58:28 [3976] config: Loading configuration for C:\Program Files (x86)\Adobe\Adobe Flash Builder 4 Plug-in\eclipse\AMT\application.xml
2010-05-24 17:58:28 [3976] config: Found payload code {4429F632-6999-48AE-9251-9591031C7241}
2010-05-24 17:58:28 [3976] PCDService: found driver code {4429F632-6999-48AE-9251-9591031C7241}
2010-05-24 17:58:28 [3976] config: config: Host app was installed, using installed license configuration.
2010-05-24 17:58:28 [3976] PCDService: No value for key [FLMap] in hive [FlashBuilderPlugin-CS5-Win-GM{|}ALL] in cache.
2010-05-24 17:58:28 [3976] config: Setting current license to the driver at startup because no mapping was found.
2010-05-24 17:58:28 [3976] config: Setting current license to FlashBuilderPlugin-CS5-Win-GM [ALL]
2010-05-24 17:58:28 [3976] config: payload code: {4429F632-6999-48AE-9251-9591031C7241}
2010-05-24 17:58:28 [3976] config: driver payload code: {4429F632-6999-48AE-9251-9591031C7241}
2010-05-24 17:58:28 [3976] config: driver licensing code: FlashBuilderPlugin-CS5-Win-GM
2010-05-24 17:58:28 [3976] config: current licensing code: FlashBuilderPlugin-CS5-Win-GM
2010-05-24 17:58:28 [3976] config: current locale code: ALL
2010-05-24 17:58:28 [3976] config: Done loading configuration
2010-05-24 17:58:28 [3976] AMT: Locale from PCD [0] = en_US
2010-05-24 17:58:28 [3976] AMT: Reordered Installed App Product Locale [0] = en_US
2010-05-24 17:58:28 [3976] config: Setting insalled locales
2010-05-24 17:58:28 [3976] config: Changing locale to "en_US" because old locale "" is not in the new list of installed languages
2010-05-24 17:58:28 [3976] ServiceLoader: looking for library C:\Program Files (x86)\Adobe\Adobe Flash Builder 4 Plug-in\eclipse\plugins\com.adobe.flexide.amt_4.0.0.272416\os\win32\x86\asneu.dll
2010-05-24 17:58:28 [3976] ServiceLoader: Found library C:\Program Files (x86)\Adobe\Adobe Flash Builder 4 Plug-in\eclipse\plugins\com.adobe.flexide.amt_4.0.0.272416\os\win32\x86\asneu.dll
2010-05-24 17:58:28 [3976] AMT: config: Finding license info for payload: {4429F632-6999-48AE-9251-9591031C7241}
2010-05-24 17:58:28 [3976] AMT: config: PayloadCode: {4429F632-6999-48AE-9251-9591031C7241}
2010-05-24 17:58:28 [3976] AMT: config: Driver PayloadCode: {4429F632-6999-48AE-9251-9591031C7241}
2010-05-24 17:58:28 [3976] AMT: config: Installed LicensingCode: FlashBuilderPlugin-CS5-Win-GM
2010-05-24 17:58:28 [3976] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-24 17:58:28 [3976] PCDService: No value for key [BridgeTalkCode] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-24 17:58:28 [3976] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-24 17:58:28 [3976] PCDService: No value for key [BridgeTalkCode] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-24 17:58:28 [3976] PCDService: No value for key [ISO_TAGGING_DISABLED] in hive [FlashBuilderPlugin-CS5-Win-GM] in master.
2010-05-24 17:58:28 [3976] PCDService: No value for key [EULA] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-24 17:58:28 [3976] PCDService: No value for key [Registration] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-24 17:58:28 [3976] PCDService: No value for key [Registration] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-24 17:58:28 [3976] PCDService: No value for key [Updates] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-24 17:58:28 [3976] PCDService: No value for key [Updates] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-24 17:58:28 [3976] AMT: config: No BridgeTalkCode found in configuration; Bridgetalk will be disabled.
2010-05-24 17:58:28 [3976] PCDService: No value for key [SuiteFeatureCount] in hive [FlashBuilderPlugin-CS5-Win-GM] in master.
2010-05-24 17:58:28 [3976] AMT: Application can be serialized (sif file found).
2010-05-24 17:58:28 [3976] PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}en_US] in cache.
2010-05-24 17:58:28 [3976] config: No en_US licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-24 17:58:28 [3976] PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}ALL] in cache.
2010-05-24 17:58:28 [3976] config: No ALL licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-24 17:58:28 [3976] config: Setting current license to FlashBuilderPlugin-CS5-Win-GM [ALL]
2010-05-24 17:58:28 [3976] PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}ALL] in cache.
2010-05-24 17:58:28 [3976] config: No ALL licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-24 17:58:28 [3976] PCDService: No value for key [ExpirationDate] in hive [FlashBuilderPlugin-CS5-Win-GM] in master.
2010-05-24 17:58:28 [3976] AMT: Subsequent launch (serial [95230700665031915420] in trial).
2010-05-24 17:58:28 [3976] AMT: Application state initialized. Obtaining Product License.
2010-05-24 17:58:28 [3976] AMT: Obtaining client features from cache.
2010-05-24 17:58:28 [3976] AMT: Obtaining client product info from cache.
2010-05-24 17:58:28 [3976] PCDService: No value for key [ExpirationDate] in hive [FlashBuilderPlugin-CS5-Win-GM] in master.
2010-05-24 17:58:28 [3976] PCDService: No value for key [ExpirationDate] in hive [FlashBuilderPlugin-CS5-Win-GM] in master.
2010-05-24 17:58:28 [3976] AMT: Running in PROV_APP
2010-05-24 17:58:28 [3976] PCDService: No value for key [MediaTag] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-24 17:58:28 [3976] config: No media tag found for payload {4429F632-6999-48AE-9251-9591031C7241}
2010-05-24 17:58:28 [3976] config: Using default media policy RET
2010-05-24 17:58:28 [3976] PCDService: No value for key [EULA_ACCEPTED] in hive [FlashBuilderPlugin-CS5-Win-GM] in cache.
2010-05-24 17:58:28 [3976] PCDService: No value for key [EULA_PHASE] in hive [FlashBuilderPlugin-CS5-Win-GM] in cache.
2010-05-24 17:58:28 [3976] uiswitch: Suppressing EULA display on requst
2010-05-24 17:58:28 [3976] AMT: This is a subsequent launch. Deferring services.
2010-05-24 17:58:28 [3976] performance: AMTObtainProductLicense took 179.272598 ms
2010-05-24 17:58:28 [3976] AMT: Pre-Validating Product License.
2010-05-24 17:58:28 [3976] AMT: Services not yet loaded in this session.
2010-05-24 17:58:28 [3976] AMT: Loading services in background to get ready for Validate call.
2010-05-24 17:58:28 [3976] AMT: Spawning background thread to load services.
2010-05-24 17:58:28 [3976] performance: AMTPreValidateProductLicense took 4.600975 ms
2010-05-24 17:58:28 [3976] AMT: Starting work on prevalidate thread.
2010-05-24 17:58:28 [3976] AMT: AMT: PreValidating Product License.
2010-05-24 17:58:28 [3976] AMT: Launch Workflow not yet done in this session.
2010-05-24 17:58:28 [3976] AMT: Starting Background Subsequent Launch Workflow
2010-05-24 17:58:28 [3976] AMT: Starting ALM workflow.
2010-05-24 17:58:28 [3976] AMT: Initializing ALM for serialized activation.
2010-05-24 17:58:28 [3976] ALMService: Initializing as licensed app
2010-05-24 17:58:28 [3976] ALM: _info_: Start ALM 3.2 Release (build 3.2.64.0)
2010-05-24 17:58:28 [3976] SLCoreService: Starting up SLCore 1.0 Release (build 1.0.13.199023).
2010-05-24 17:58:28 [3976] SLCoreService: Service construction took 0.0 ms and succeed.
2010-05-24 17:58:28 [3976] ALM: _info_: LEID passed FlashBuilderPlugin-CS5-Win-GM is used to configure SLCore = 0
2010-05-24 17:58:28 [3976] ALM: _info_: Host app is Licensable App
2010-05-24 17:58:28 [3976] PCDService: No value for key [FlashBuilderPlugin-CS5-Win-GM{|}2] in hive [SSC-CS5-LE-Dominance] in master.
2010-05-24 17:58:28 [3976] ALM: _info_: Found LEID FlashBuilderPlugin-CS5-Win-GM with AMT Path C:\Program Files (x86)\Adobe\Adobe Flash Builder 4 Plug-in\eclipse\AMT
2010-05-24 17:58:28 [3976] ALM: _info_: Found LEID WebSuitePremium-CS5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\WebSuitePremium-CS5-Win-GM
2010-05-24 17:58:28 [3976] ALM: _info_: Found LEID MasterCollection-CS5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\MasterCollection-CS5-Win-GM
2010-05-24 17:58:28 [3976] PCDService: No value for key [MediaTag] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-24 17:58:28 [3976] config: No media tag found for payload {4429F632-6999-48AE-9251-9591031C7241}
2010-05-24 17:58:28 [3976] config: Using default media policy RET
2010-05-24 17:58:28 [3976] ALM: _info_: MediaTagPolicy is RET
2010-05-24 17:58:28 [3976] PCDService: No value for key [NTL_WO_SN] in hive [FlashBuilderPlugin-CS5-Win-GM] in master.
2010-05-24 17:58:28 [3976] ALM: _info_: Canonical LEID is FlashBuilderPlugin-CS5-Win-GM
2010-05-24 17:58:28 [3976] ALM: _info_: Driver LEID is FlashBuilderPlugin-CS5-Win-GM
2010-05-24 17:58:28 [3976] PCDService: No value for key [952307006650319154206597] in hive [RejectedSNDomain_CS5] in cache.
2010-05-24 17:58:28 [3976] SLCoreService: Reading product config [C:\Program Files (x86)\Adobe\Adobe Flash Builder 4 Plug-in\eclipse\AMT\SLConfig.xml]
2010-05-24 17:58:28 [3976] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
2010-05-24 17:58:28 [3976] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is not installed
2010-05-24 17:58:28 [3976] ALM: _info_: Set Running Locale to en_US
2010-05-24 17:58:28 [3976] ALM: _time_: (func: ALM_Initialize, duration: 0.016 sec)
2010-05-24 17:58:28 [3976] AMT: Performing ALM silent license verification.
2010-05-24 17:58:28 [3976] PCDService: No value for key [EncryptedSerial] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in cache.
2010-05-24 17:58:28 [3976] PCDService: No value for key [Serial] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in cache.
2010-05-24 17:58:28 [3976] config: No pre-serial number found in {4429F632-6999-48AE-9251-9591031C7241}
2010-05-24 17:58:28 [3976] PCDService: No value for key [PSN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}en_US] in cache.
2010-05-24 17:58:28 [3976] config: No en_US provisional serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-24 17:58:28 [3976] PCDService: No value for key [PSN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}ALL] in cache.
2010-05-24 17:58:28 [3976] config: No ALL provisional serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-24 17:58:28 [3976] ALM: _info_: Validate license at Post-Chrome time, running locale is en_US
2010-05-24 17:58:28 [3976] ALM: _info_: Searching license for locale en_US ...
2010-05-24 17:58:28 [3976] PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}en_US] in cache.
2010-05-24 17:58:28 [3976] config: No en_US licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-24 17:58:28 [3976] PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}ALL] in cache.
2010-05-24 17:58:28 [3976] config: No ALL licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-24 17:58:28 [3976] ALM: _info_: Found no existing serialization
2010-05-24 17:58:28 [3976] ALM: _info_: Searching serial number for all possible LEIDs ...
2010-05-24 17:58:28 [3976] PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}en_US] in cache.
2010-05-24 17:58:28 [3976] config: No en_US licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-24 17:58:28 [3976] PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}ALL] in cache.
2010-05-24 17:58:28 [3976] config: No ALL licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-24 17:58:28 [3976] PCDService: No value for key [SN] in hive [WebSuitePremium-CS5-Win-GM{|}en_US] in cache.
2010-05-24 17:58:28 [3976] config: No en_US licensed serial number found in WebSuitePremium-CS5-Win-GM
2010-05-24 17:58:28 [3976] PCDService: No value for key [SN] in hive [WebSuitePremium-CS5-Win-GM{|}ALL] in cache.
2010-05-24 17:58:28 [3976] config: No ALL licensed serial number found in WebSuitePremium-CS5-Win-GM
2010-05-24 17:58:28 [3976] PCDService: No value for key [SN] in hive [MasterCollection-CS5-Win-GM{|}en_US] in cache.
2010-05-24 17:58:28 [3976] config: No en_US licensed serial number found in MasterCollection-CS5-Win-GM
2010-05-24 17:58:28 [3976] PCDService: No value for key [SN] in hive [MasterCollection-CS5-Win-GM{|}ALL] in cache.
2010-05-24 17:58:28 [3976] config: No ALL licensed serial number found in MasterCollection-CS5-Win-GM
2010-05-24 17:58:28 [3976] ALM: _info_: Found no serial number
2010-05-24 17:58:28 [3976] ALM: _info_: This is the running locale, stop the search
2010-05-24 17:58:28 [3976] PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}en_US] in cache.
2010-05-24 17:58:28 [3976] config: No en_US licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-24 17:58:28 [3976] PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}ALL] in cache.
2010-05-24 17:58:28 [3976] config: No ALL licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-24 17:58:28 [3976] PCDService: No value for key [952307006650319154206597] in hive [RejectedSNDomain_CS5] in cache.
2010-05-24 17:58:28 [3976] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
2010-05-24 17:58:28 [3976] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is not installed
2010-05-24 17:58:28 [3976] config: Setting current license to FlashBuilderPlugin-CS5-Win-GM [ALL]
2010-05-24 17:58:28 [3976] SLCoreService: Syncing to license store...
2010-05-24 17:58:28 [3976] SLCoreService: Found client mkey.
2010-05-24 17:58:28 [3976] SLCoreService: Loading license references...
2010-05-24 17:58:28 [3976] SLCoreService: Found 2 license file(s)
2010-05-24 17:58:28 [3976] SLCoreService: Parsing license file [174626573.lic] succeed.
2010-05-24 17:58:28 [3976] SLCoreService: Parsing license file [3254477.lic] succeed.
2010-05-24 17:58:28 [3976] SLCoreService: License store synchronization took 76.7 ms and succeed.
2010-05-24 17:58:28 [3976] SLCoreService: Query license: type = 1, duration = 60 days, remaining = 30 day(s) 53614 seconds.
2010-05-24 17:58:28 [3976] SLCoreService: Feature ALM_FlashBuilderPremCS5GM_4.0 is enabled.
2010-05-24 17:58:28 [3976] SLCoreService: Feature FlashBuilder_4.0 is enabled.
2010-05-24 17:58:28 [3976] SLCoreService: Feature FlashBuilder_Base_4.0 is enabled.
2010-05-24 17:58:28 [3976] SLCoreService: Feature FlashBuilder_Prem_4.0 is enabled.
2010-05-24 17:58:28 [3976] ALM: _info_: Performing Block Check
2010-05-24 17:58:28 [3976] SLCoreService: Query license: type = 1, duration = 60 days, remaining = 30 day(s) 53614 seconds.
2010-05-24 17:58:28 [3976] PCDService: No value for key [Subscription] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-24 17:58:28 [3976] PCDService: No value for key [Subscription] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-24 17:58:28 [3976] PCDService: No value for key [ACT_NOINTERNET] in hive [FlashBuilderPlugin-CS5-Win-GM] in cache.
2010-05-24 17:58:28 [3976] PCDService: No value for key [SERVICE_ONLINE] in hive [FlashBuilderPlugin-CS5-Win-GM] in cache.
2010-05-24 17:58:28 [3976] SLCoreService: Query license: type = 1, duration = 60 days, remaining = 30 day(s) 53614 seconds.
2010-05-24 17:58:28 [3976] ALM: _time_: (func: ALM_License_SilentValidate, duration: 0.078 sec)
2010-05-24 17:58:28 [3976] ALM: _info_: ALM_License_SilentValidate return license status: Valid Not Activated
2010-05-24 17:58:28 [3976] PCDService: No value for key [SN] in hive [FlashBuilderPlugin-CS5-Win-GM{|}ALL] in cache.
2010-05-24 17:58:28 [3976] config: No ALL licensed serial number found in FlashBuilderPlugin-CS5-Win-GM
2010-05-24 17:58:28 [3976] AMT: License check shows product is still in trial.
2010-05-24 17:58:28 [3976] AMT: Prevalidation finds app not activated. Requiring foreground validate.
2010-05-24 17:58:28 [3976] AMT: Calling AUM API to create scheduler entry to be used by updater.
2010-05-24 17:58:28 [3976] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-24 17:58:28 [3976] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-24 17:58:28 [3976] PCDService: No value for key [Updates] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-24 17:58:28 [3976] PCDService: No value for key [Updates] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-24 17:58:28 [3976] AUMService: config: No AdobeUpdaterCode found in configuration; AUM will be disabled.
2010-05-24 17:58:28 [3976] ServiceLoader: looking for library C:\Program Files (x86)\Adobe\Adobe Flash Builder 4 Plug-in\eclipse\plugins\com.adobe.flexide.amt_4.0.0.272416\os\win32\x86\updaternotificati ons.dll
2010-05-24 17:58:28 [3976] ServiceLoader: Found library C:\Program Files (x86)\Adobe\Adobe Flash Builder 4 Plug-in\eclipse\plugins\com.adobe.flexide.amt_4.0.0.272416\os\win32\x86\updaternotificati ons.dll
2010-05-24 17:58:28 [3976] AUMService: IsUpdaterEnabled call
2010-05-24 17:58:28 [3976] AUMService: IsUpdaterEnabled call succeeded
2010-05-24 17:58:28 [3976] AUMService: Get LEID xml call
2010-05-24 17:58:28 [3976] AUMService: Get LEID XML call succeeded
2010-05-24 17:58:28 [3976] AMT: AUM GetLEID called with status =0.
2010-05-24 17:58:28 [3976] AMT: Starting Data Collection for SWTag_Init()
2010-05-24 17:58:28 [3976] AMT: DoISOTagging() productCanonicalLEID = FlashBuilderPlugin-CS5-Win-GM;outMappedLEID = FlashBuilderPlugin-CS5-Win-GM, unused =
2010-05-24 17:58:28 [3976] AMT: DoISOTagging() productPayloadCode = {4429F632-6999-48AE-9251-9591031C7241};driverPayloadCode = {4429F632-6999-48AE-9251-9591031C7241}
2010-05-24 17:58:28 [3976] AMT: SWTag_Init() Tags Arguments Adobe Flash Builder 4 Plug-in; FlashBuilderPlugin-CS5-Win-GM;
2010-05-24 17:58:28 [3976] AMT: DoISOTagging() License Status = trial
2010-05-24 17:58:28 [3976] AMT: DoISOTagging() Tags 952307006650319154206597; 4.0; TRIAL
2010-05-24 17:58:28 [3976] AMT: DoISOTagging() Product Version 4; 0
2010-05-24 17:58:28 [3976] AMT: Prevalidate indicates license is bad or UI is required.
2010-05-24 17:58:28 [3976] performance: PreValidate thread took 265.950806 ms
2010-05-24 17:58:29 [3976] AMT: AMT: Validating Product License.
2010-05-24 17:58:29 [3976] AMT: Launch Workflow not yet done in foreground in this session.
2010-05-24 17:58:29 [3976] AMT: Starting Foreground Subsequent Launch Workflow
2010-05-24 17:58:29 [3976] AMT: Running in PROV_APP
2010-05-24 17:58:29 [3976] PCDService: No value for key [MediaTag] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-24 17:58:29 [3976] config: No media tag found for payload {4429F632-6999-48AE-9251-9591031C7241}
2010-05-24 17:58:29 [3976] config: Using default media policy RET
2010-05-24 17:58:29 [3976] PCDService: No value for key [EULA_ACCEPTED] in hive [FlashBuilderPlugin-CS5-Win-GM] in cache.
2010-05-24 17:58:29 [3976] PCDService: No value for key [EULA_PHASE] in hive [FlashBuilderPlugin-CS5-Win-GM] in cache.
2010-05-24 17:58:29 [3976] uiswitch: Suppressing EULA display on requst
2010-05-24 17:58:29 [3976] AMT: ALM workflow completed in this session.
2010-05-24 17:58:29 [3976] AMT: Product is not activated. Starting ALM launch-time product licensing UI.
2010-05-24 17:58:29 [3976] PCDService: No value for key [ExpirationDate] in hive [FlashBuilderPlugin-CS5-Win-GM] in master.
2010-05-24 17:58:29 [3976] SLCoreService: Query license: type = 1, duration = 60 days, remaining = 30 day(s) 53613 seconds.
2010-05-24 17:58:29 [3976] SLCoreService: Query license: type = 1, duration = 60 days, remaining = 30 day(s) 53613 seconds.
2010-05-24 17:58:29 [3976] ALM: _info_: Entered ALM_NeedANAG
2010-05-24 17:58:29 [3976] ALM: _info_: Exiting ALM_NeedANAG
2010-05-24 17:58:29 [3976] AMT: App is not to be relaunched.
2010-05-24 17:58:29 [3976] PCDService: No value for key [EULAFolderName] in hive [FlashBuilderPlugin-CS5-Win-GM] in master.
2010-05-24 17:58:29 [3976] EULA: EULAFolderName key not found for license, using default name "Legal"
2010-05-24 17:58:29 [3976] EULA: EULA folder found relative to folder containing licensing AMT folder.
2010-05-24 17:58:29 [3976] PCDService: No value for key [EULAFolderName] in hive [FlashBuilderPlugin-CS5-Win-GM] in master.
2010-05-24 17:58:29 [3976] EULA: EULAFolderName key not found for app, using default name "Legal"
2010-05-24 17:58:29 [3976] PCDService: No value for key [NTL_WO_SN] in hive [FlashBuilderPlugin-CS5-Win-GM] in master.
2010-05-24 17:58:29 [3976] PCDService: No value for key [STORE_URL] in hive [FlashBuilderPlugin-CS5-Win-GM] in master.
2010-05-24 17:58:29 [3976] AMT: Running in PROV_APP
2010-05-24 17:58:29 [3976] uiswitch: Key Value WorkFlowType [Subsequent_Launch]
2010-05-24 17:58:29 [3976] uiswitch: Key Value ShowEULA [false]
2010-05-24 17:58:29 [3976] uiswitch: Key Value TrialGrace [60]
2010-05-24 17:58:29 [3976] uiswitch: Key Value TrialLeft [31]
2010-05-24 17:58:29 [3976] uiswitch: Key Value BuyURL [http://www.adobe.com/go/buy?productID=424&release=4.0&platform=2&locale=en_US]
2010-05-24 17:58:29 [3976] uiswitch: Key Value LaunchMode [postchrome]
2010-05-24 17:58:29 [3976] uiswitch: Key Value AdobeIDCreated [true]
2010-05-24 17:58:29 [3976] uiswitch: Key Value AppLaunchPath []
2010-05-24 17:58:29 [3976] uiswitch: Key Value AppAMTBkGndFilePath [C:\Program Files (x86)\Adobe\Adobe Flash Builder 4 Plug-in\eclipse\AMT\LMResources\background.png]
2010-05-24 17:58:29 [3976] uiswitch: Key Value AppAMTLogoFilePath [C:\Program Files (x86)\Adobe\Adobe Flash Builder 4 Plug-in\eclipse\AMT\LMResources\adobelogo.png]
2010-05-24 17:58:29 [3976] uiswitch: Key Value AppAMTLicenseAFAQFilePath [C:\Program Files (x86)\Adobe\Adobe Flash Builder 4 Plug-in\eclipse\OBLRes\en_US\LicenseFAQ.html]
2010-05-24 17:58:29 [3976] uiswitch: Key Value AppAMTConnectionFAQFilePath [C:\Program Files (x86)\Adobe\Adobe Flash Builder 4 Plug-in\eclipse\OBLRes\en_US\ConnectionFAQ.html]
2010-05-24 17:58:29 [3976] uiswitch: Key Value AdobeCode [{4429F632-6999-48AE-9251-9591031C7241}]
2010-05-24 17:58:29 [3976] uiswitch: Key Value DriverAdobeCode [{4429F632-6999-48AE-9251-9591031C7241}]
2010-05-24 17:58:29 [3976] uiswitch: Key Value AppName [Adobe Flash Builder 4 Plug-in]
2010-05-24 17:58:29 [3976] uiswitch: Key Value AppRunningLEID [FlashBuilderPlugin-CS5-Win-GM]
2010-05-24 17:58:29 [3976] uiswitch: Key Value AppDriverLEID [FlashBuilderPlugin-CS5-Win-GM]
2010-05-24 17:58:29 [3976] uiswitch: Key Value AppRunningLocale [en_US]
2010-05-24 17:58:29 [3976] uiswitch: Key Value AppListOfLocales [en_US]
2010-05-24 17:58:29 [3976] uiswitch: Key Value AppProcessID []
2010-05-24 17:58:29 [3976] uiswitch: Key Value AppPath [C:\Program Files (x86)\Adobe\Adobe Flash Builder 4 Plug-in\eclipse]
2010-05-24 17:58:29 [3976] uiswitch: Key Value AppAMTPath [C:\Program Files (x86)\Adobe\Adobe Flash Builder 4 Plug-in\eclipse\AMT]
2010-05-24 17:58:29 [3976] uiswitch: Key Value AppDriverAMTPath [C:\Program Files (x86)\Adobe\Adobe Flash Builder 4 Plug-in\eclipse\AMT]
2010-05-24 17:58:29 [3976] uiswitch: Key Value AppHostAppType [ALM_HostAppType_LicensedProduct]
2010-05-24 17:58:29 [3976] uiswitch: Key Value AppEULAFolderPath [C:\Program Files (x86)\Adobe\Adobe Flash Builder 4 Plug-in\eclipse\Legal]
2010-05-24 17:58:29 [3976] uiswitch: Key Value TrialExpired [0]
2010-05-24 17:58:29 [3976] uiswitch: Key Value AppSerialNumber [952307006650319154206597]
2010-05-24 17:58:29 [3976] uiswitch: Key Value NoTrial [0]
2010-05-24 17:58:29 [3976] uiswitch: Key Value UpgradeCheckRequired [0]
2010-05-24 17:58:29 [3976] uiswitch: Key Value BonusLaunchCode []
2010-05-24 17:58:29 [3976] uiswitch: Key Value HasSAASBit [0]
2010-05-24 17:58:29 [3976] uiswitch: Key Value ForcedActivation [0]
2010-05-24 17:58:29 [3976] uiswitch: Key Value ExtendedProfileRegURL [http://www.adobe.com/go/adobemembership?productID=424&release=4.0&platform=2&locale=en_US& source=PCSTHX]
2010-05-24 17:58:29 [3976] uiswitch: Key Value ClaimSource [nag_trial]
2010-05-24 17:58:29 [3976] uiswitch: Subsequent_Launch
2010-05-24 17:58:29 [3976] uiswitch: PDApp
2010-05-24 17:58:29 [3976] uiswitch: Launched
2010-05-24 17:58:29 [3976] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-24 17:58:29 [3976] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-24 17:58:29 [3976] PCDService: No value for key [Updates] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-24 17:58:29 [3976] PCDService: No value for key [Updates] in hive [{4429F632-6999-48AE-9251-9591031C7241}] in master.
2010-05-24 17:58:29 [3976] AUMService: config: No AdobeUpdaterCode found in configuration; AUM will be disabled.
2010-05-24 17:58:29 [3976] AUMService: IsUpdaterEnabled call
2010-05-24 17:58:29 [3976] AUMService: IsUpdaterEnabled call succeeded
2010-05-24 17:58:29 [3976] ALM: _info_: Deactivation menu is disabled
2010-05-24 17:58:29 [3976] AMT: Completed Launch Workflow successfully.
2010-05-24 17:58:29 [3976] AMT: Checking client features against cache.
2010-05-24 17:58:29 [3976] AMT: Feature FlashBuilder_Prem 4.0 is licensed (was licensed).
2010-05-24 17:58:29 [3976] AMT: Feature FlashBuilder_Base 4.0 is licensed (was licensed).
2010-05-24 17:58:29 [3976] AMT: Validating client product info against cache.
2010-05-24 17:58:29 [3976] PCDService: No value for key [ExpirationDate] in hive [FlashBuilderPlugin-CS5-Win-GM] in master.
2010-05-24 17:58:29 [3976] AMT: Starting Data Collection for SWTag_Init()
2010-05-24 17:58:29 [3976] AMT: DoISOTagging() productCanonicalLEID = FlashBuilderPlugin-CS5-Win-GM;outMappedLEID = FlashBuilderPlugin-CS5-Win-GM, unused =
2010-05-24 17:58:29 [3976] AMT: DoISOTagging() productPayloadCode = {4429F632-6999-48AE-9251-9591031C7241};driverPayloadCode = {4429F632-6999-48AE-9251-9591031C7241}
2010-05-24 17:58:29 [3976] AMT: SWTag_Init() Tags Arguments Adobe Flash Builder 4 Plug-in; FlashBuilderPlugin-CS5-Win-GM;
2010-05-24 17:58:29 [3976] AMT: DoISOTagging() License Status = trial
2010-05-24 17:58:29 [3976] AMT: DoISOTagging() Tags 952307006650319154206597; 4.0; TRIAL
2010-05-24 17:58:29 [3976] AMT: DoISOTagging() Product Version 4; 0
2010-05-24 17:58:29 [3976] AMT: AMT: Product License Validated.
2010-05-24 17:58:29 [3976] performance: AMTValidateProductLicense took 50.538868 ms

I have FB4 and Flash Pro CS4 installed and get the message "This feature requires Adobe Flash CS5"

I have intalled CS4 Design Premium and Flash Builder 4 (the trial version). According to this Adobe
training video they should work together "http://tv.adobe.com/watch/adc-presents/flash-builder-4-and-flash-professional-cs4-workflow /".
However, when i try to create Flash Professional component for use in Flex as specified in the the workflow video to (i.e. copy a .fla to
Flex Project lib directory or drag "custom" Flash Professional component onto state to link to Flash Pro) - I get the "This feature requires Adobe Flash CS5"
error mesage.
Thanks for your help!
Bob W.

I have intalled CS4 Design Premium and Flash Builder 4 (the trial version). According to this Adobe
training video they should work together "http://tv.adobe.com/watch/adc-presents/flash-builder-4-and-flash-professional-cs4-workflow /".
However, when i try to create Flash Professional component for use in Flex as specified in the the workflow video to (i.e. copy a .fla to
Flex Project lib directory or drag "custom" Flash Professional component onto state to link to Flash Pro) - I get the "This feature requires Adobe Flash CS5"
error mesage.
Thanks for your help!
Bob W.

I have upgraded to 4.0, but when I try to download a Persona, I get the message: ' This Persona requires Firefox 3.6. You are currently using Firefox 3.5.6'.

This has happened with all my attempts, but I've checked, and I definitely have version 4.0 installed! Very frustrating.

You have a corrupted user agent that identifies you as Firefox 3.5.6
* Mozilla/5.0 (Windows; U; Windows NT 6.0; en-GB; rv:1.9.1.6) Gecko/20091201 Firefox/3.5.6
See:
* [[Web sites or add-ons incorrectly report incompatible browser]]

HT1727 I am trying to sync my iPhone/iPad and I am getting a message "This update is for an app download with a different Apple ID. Sign in with that ID and try again." I have tried everthing including resetting my apple ID and password. Ideas?

I am trying to SYNC my iPhone and mine iPad and I am getting the message "
This update is for an app download with a different Apple ID. Sign in with that Apple ID and try again." I do not have another apple ID. I have tried everything including resetting my password. Everything I can think of. Ideas?

Hi julia151,
I would first use this article to make sure any extra Apple IDs were not accidentally created when signing up for one of Apple's services:
Apple ID: Finding your Apple ID
http://support.apple.com/kb/HT5625
If you can't locate one, try using this article to delete and redownload your app:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Cheers!
- Ari

HT4623 When I go to Software Update, I keep getting the message, "Unable to Check for Update."

When I try to access "Software Update", I keep getting the message, "Unable to Check for Update." I am also unable to connect to the App Store. Anyone have a solution, please?

The Original iPad can only be updated to IOS 5.1.1

I have an iPhone 6 and an iPad air and each time I try to download the IOS 8.1 update I get the message "software update failed. An error occurred downloading iOS 8." What is wrong? This problem is ridiculous and frankly annoying

I have an iPhone 6 and an iPad air and each time I try to download the IOS 8.1 update I get the message "software update failed. An error occurred downloading iOS 8." What is wrong? This problem is ridiculous and frankly annoying. I have a brand new iphone 6 and a 8 month old iPad Air what is the problem

Hi Wingzfan13,
Thanks for the question. Based on what you stated, it seems like you can't update the iOS device. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.
If you can't update or restore your iPhone, iPad, or iPod touch
Resolve iOS update and restore errors in iTunes
Thanks for using Apple Support Communities.
Cheers,
Mario

I just upgraded my iPhone 3GS to 4.3.5 and my universal doc stopped working with it? It has worked flawlessly for the last year and suddenly I get the message: "this iphone is not optimized for this device." The music comes out too quiet to the speakers

I just upgraded my iPhone 3GS to 4.3.5 and my universal doc stopped working with it? It has worked flawlessly for the last year and suddenly I get the message: "this iphone is not optimized for this device." I dismiss the message, but the remote no longer works with it and the music is too quite to the speakers. The remote works fine with my Macbook Pro. I tried a restore on the iPhone and started from scrach, but the same problem exists.
Any help with this?
Thanks,
JT

yep... my iphone 4 also having problem like astoker.. u see on dock pin using torch light.. i found 2 pin touch each other.. i solve my problem ready.. thanks wjosten.

I just got an iphone and am trying to connect it to my itunes account. Getting the message " This iphone cannot be used because the Apple Mobile Device service is not started. How do I start it? Have already been back to the store with it and no change

I just got an iphone and am trying to connect it to my itunes account. Getting the message " This iphone cannot be used because the Apple Mobile Device service is not started. How do I start it? Have already been back to the store with it and no change.

http://tinyurl.com/3hs3g2u

Getting the message "This computer is not authorized" when trying to sync iPhone.

When I try to sync my iPhone I get the message that "Find my Friends" can't be copied from the iPhone because this computer is not authorized. When I go to authorize the computer I get the message that "This computer is already authorized". Anyone know how to resolve this issue?

Well did you authorized the computer -

When i try to update software for my 3rd Gen iPod Touch to version 5 i get the message 'This version of iTunes (9.2.1) is the current version'. My Mac OS is 10.4.11. How can I update the iPod software?

When i try to update the software for my 3rd Gen iPod Touch to version 5 i get the message 'This version of iTunes (9.2.1) is the current version'. My Mac OS is 10.4.11. How can I update the iPod software?

The later iOSs requires at least OSX 10.5.8 for the Mac. You need iTunes 10.5 but 10.4.11 only goes to 9.x.. 10.5.8 is a paid upgrade.
Are you sure that you have a 3G iPod? If it is 8 or 16 GB it is a 2G and those can only go to 4.2.1 (also requires 10.5.8 or later). A 32 GB can be either 2G or 3G. To identify yours:
Apple - Support - Check Your Service and Support Coverage
Identifying iPod models

I was trying to update my OS to Lion Mountain but I get the message:This Apple ID has not yet been used with the iTunes Store.

I was trying to update my OS to Lion Mountain but I get the message:This Apple ID has not yet been used with the iTunes Store.

You update via the Mac Apple Store, not the iTunes store—that's music and movies.

Hi Since upgrading to Firefox 4.0 I am unable to clear history and get the message "quick time failed to initialize". I can delete history when in safe mode with plug-ins disabled. Re-installing quick time fails to resolve the issue. Any ideas?

Hi I Run Windows 7. Since upgrading to Firefox 4.0 I am unable to "clear history" and get the message "QuickTime failed to initialize". I can delete history when in safe mode with plug-ins disabled. Re-installing quick time fails to resolve the issue. Any ideas or suggestions?

i have that quicktime problem too

I have an apple id but when i want regester with icloud on my iphone I get the message "THE MAXIMUM NUMBER OF FREE ACCOUNTS HAVE BEEN ACTIVATED ON THIS IPHONE."

I have an apple id but when i want regester with icloud on my iphone I get the message "THE MAXIMUM NUMBER OF FREE ACCOUNTS HAVE BEEN ACTIVATED ON THIS IPHONE."
On the web of icloud when i try to sign in with apple ID i get the Message "THIS APPLE ID IS VALID BUT IS NOT AN ICLOUD ACCOUNT"
Hence i cant create Icloud account.
please let me know how i can resolve the above mentioned issue
Thanks.

Apple limits iOS devices to three free iCloud accounts, & once that limit is reached on an iOS device you can no longer create a new account on that device. The solution is to create the account on a computer or another iOS device, then set that account up on your present iOS device.

HT201263 Unable to update IPhone, I get the message "this update requires at least 2.4 GB of available storage"

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